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The Air Borealis Khartoum Office serves as a crucial hub for the airline’s operations in the vibrant community of Khartoum. As an integral part of our network, the Air Borealis office is dedicated to providing top-notch services to travelers, ensuring a seamless travel experience. From managing bookings to facilitating check-ins, flight changes, and cancellations, our knowledgeable and friendly staff at the Khartoum Office are committed to meeting the diverse needs of our passengers. Whether you’re planning a journey, need to modify your booking, or simply have inquiries about our services, the Air Borealis Office in Khartoum is here to assist you with professionalism and a customer-centric approach.
Where is the address of the Air Borealis Khartoum Office?
Khartoum, Sudan
How to Contact the Air Borealis Khartoum Office?
The Office of Air Borealis in Khartoum enables travelers to contact it through several modes. Hence, they can reach this body in Khartoum through its official address, phone number, email ID, and other such contact information. To contact the Air Borealis Office in Khartoum, you can use the following methods:.
Office Phone Number | +1-800-491-0297 or +249 18 377 7163 |
Reservations Number | 1.800.563.2800 |
Headquarters Address | Goose Bay, California |
Hubs | Goose Bay Municipal Airport |
Working Hours | Monday to Friday: 8:00am – 8:00pm (NST) Saturday and Sunday: 9:00am – 5:00pm (NST) |
Official Website | https://www.airborealis.ca/en/ |
Flight Status | https://booking.airborealis.ca/flight-status |
Check-In | https://booking.airborealis.ca/check-in/search |
Contact Us | https://www.airborealis.ca/en/contact-us/ |
Facebook Support | https://www.facebook.com/AirBorealis |
Twitter Support | https://twitter.com/AirBorealis |
To reach our customer care team in Khartoum, you can use the provided contact information, including phone numbers and email addresses. Our goal is to ensure that your travel experience with Air Borealis is smooth, enjoyable, and stress-free.
Queries Handled by the Customer Care Team of the Air Borealis office in Khartoum
The Customer Care Team at the Air Borealis office in Khartoum is well-equipped to handle a variety of queries and provide assistance to ensure a smooth travel experience for passengers. Some of the common queries they can assist you with include:
General Travel Information | The team is available to provide general information about Air Borealis services, baggage policies, travel regulations, and other relevant details. |
Special Assistance | If you require special assistance due to medical conditions, mobility issues, or any other specific needs, the customer care team can assist in making necessary arrangements for a comfortable journey. |
Booking Assistance | The customer care team can help you with new bookings, provide information about available flights, and guide you through the booking process. |
Manage My Booking | If you need to make changes to your existing booking, such as modifying travel dates, updating passenger information, or selecting seats, the customer care team can assist you with the “Manage My Booking” feature. |
Flight Cancellation and Refunds | If you need to cancel your flight or inquire about the refund process, the customer care team can provide information on the airline’s policies and assist you with the necessary steps. |
Check-In Support | Whether you have questions about online check-in or need assistance with the check-in process at the airport, the customer care team can provide guidance and support. |
Flight Change Requests | For any changes to your travel itinerary, including flight changes, the customer care team can help you understand the options available and guide you through the process. |
Lost and Found | In case you’ve lost an item during your travel, the customer care team can provide information on the lost and found process and assist you in recovering your belongings. |
Feel free to reach out to us during our office hours to receive support. Whether you have questions about check-ins, cancellations, flight changes, name changes, or managing your booking, our friendly staff at the Khartoum office is here to assist you with a seamless and enjoyable travel experience.
Which Planes Does Air Borealis Fly?
Twin Otter | 19 |
Total | 19 |
AIR BOREALIS ON COASTAL LABRADOR
FAQs on Air Borealis Khartoum Office
We are provide a general set of frequently asked questions that might be relevant to customers or individuals seeking information about the Khartoum office. These questions cover common topics that passengers often inquire about:
Where is the Air Borealis Khartoum Office located?
Khartoum, Sudan
What are the operating hours of the Khartoum Office?
Monday to Friday: 8:00am – 8:00pm (NST) Saturday and Sunday: 9:00am – 5:00pm (NST)
How can I contact the Air Borealis Khartoum Office?
+249 18 377 7163
Can I make a new booking at the Khartoum Office?
Yes, the Khartoum office provides assistance with new bookings.
How do I modify or cancel my booking at the Khartoum Office?
The customer care team at the Khartoum office can assist you with modifications and cancellations.
Is check-in available at the Khartoum Office?
Yes, you can inquire about the check-in process at the Khartoum Office.
What are the baggage policies for Air Borealis?
Information about baggage allowances, fees, and policies can be obtained at the Khartoum Office.
How can I track or retrieve lost baggage from Khartoum?
In case of lost baggage, contact the Khartoum Office immediately for assistance. Information about the lost and found process can be provided.
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