serviceclient@airsenegalsa.sn
Air Senegal, a prominent airline committed to providing seamless travel experiences, operates a vital office in Douala, Cameroon. The Douala office serves as a key point of contact for passengers seeking information, reservations, and assistance related to Air Senegal’s services in this bustling West African city. In this comprehensive guide, we delve into the Douala office address, contact details, customer care services, and the range of aircraft types operated by Air Senegal through its Douala office.
Air Senegal Douala Office Address and Contact Details
For individuals and travelers in Douala looking to connect with Air Senegal, the Douala Office provides a central location. The office’s address is as follows:
Air Senegal Douala Office Address
Douala, 35 Ave des Cocotiers, Douala, Cameroon
Air Senegal Douala Airport Address
Airport Name: MD-Douala International Airport
Airport Address: 35 Ave des Cocotiers, Douala, Cameroon
Strategically located in Douala, Cameroon, the Douala Office ensures accessibility for customers, offering a physical space for inquiries, bookings, and general assistance.
How to contact the Air Senegal Douala Office?
Communication with the Air Senegal Douala Office is designed to be seamless, ensuring efficient service for customers in Douala. Reach out through the following channels:
| Air Senegal Douala Phone Number | +1-800-491-0297 or +237 2 33 42 35 77 |
| Air Senegal Customer Service Number | +221 301 15 15 15 |
| Air Senegal Customer Service Email ID | serviceclient@airsenegalsa.sn |
| Air Senegal – Working Hours | Everyday 24×7 |
| Air Senegal Hubs | Blaise Diagne International Airport |
| Air Senegal Headquarters | Dakar, Senegal |
| Air Senegal Corporate Office | Corporate Office |
| Air Senegal Official Website | Official Website |
| Air Senegal Manage Booking | Book Now |
| Air Senegal Facebook Support | https://www.facebook.com/flyairsenegal/ |
| Air Senegal Twitter Support | https://twitter.com/flyairsenegal |
| Air Senegal Instagram Support | https://www.instagram.com/flyairsenegal/ |
The Air Senegal Douala Office is committed to providing efficient and responsive communication channels, catering to the diverse needs of its clientele in the region.
Air Senegal Douala Office Customer Care Section handles the following inquiries
The Customer Care Section at the Air Senegal Office in Douala is well-equipped to address various inquiries. Here’s a breakdown of the services handled, along with a table summarizing the key areas of assistance:
| Inquiry Type | Description |
|---|---|
| Flight Reservations | Assistance with booking, modifying, or canceling flights |
| Baggage Inquiries | Information regarding lost, delayed, or damaged baggage |
| Fare and Pricing Queries | Clarifications on fares, pricing policies, and promotions |
| Flight Schedule | Details about flight schedules, delays, and cancellations |
| Seat Selection | Help with choosing or modifying seat assignments |
| Loyalty Program | Guidance on the airline’s loyalty and rewards program |
| Special Assistance | Support for passengers with special needs or requests |
| Visa and Documentation | Information on visa requirements and travel documentation |
| Check-in Assistance | Assistance with online or airport check-in processes |
| General Information | Any other general information or assistance needed |
Air Senegal Provides a Wide Range of Plane/Aircraft Types
- Airbus A220-300
- Airbus A319-100
- Airbus A321-200
- Airbus A330-900Neo
- ATR 72-600
Conclusion
The Air Senegal Douala Office stands as a crucial point for travelers in Douala, offering a spectrum of services to enhance the overall travel experience. Whether you’re looking to make reservations, inquire about baggage, or seek general assistance, the Customer Care Section at the Douala Office is dedicated to providing reliable and efficient support. As you plan your journey with Air Senegal, remember that the Douala Office is there to make your travel experience smoother and more enjoyable.
FAQs on Air Senegal Douala Office
How can I contact the Air Senegal Douala Office for flight reservations?
You can contact the Douala Office via phone at +237 2 33 42 35 77 or by emailing serviceclient@airsenegalsa.sn.
What types of inquiries does the Customer Care Section at the Douala Office handle?
The Customer Care Section handles inquiries related to flight reservations, baggage, fares and pricing, flight schedules, seat selection, loyalty programs, special assistance, visa and documentation, check-in, and general information.
Can I modify or cancel my flight reservation through the Douala Office?
Yes, the Customer Care Section at the Douala Office assists with modifying or canceling flight reservations.
How can I inquire about lost, delayed, or damaged baggage with Air Senegal in Douala?
Contact the Customer Care Section at the Douala Office immediately to report any issues with lost, delayed, or damaged baggage.
What is Air Senegal’s loyalty and rewards program, and can I enroll in it through the Douala Office?
Air Senegal offers a loyalty program. You can enroll through the official website or by contacting the Customer Care Section at the Douala Office for guidance.
Can I get information on visa requirements and travel documentation at the Air Senegal Douala Office?
Yes, the Douala Office can provide information on visa requirements and travel documentation for your journey.
How can I check the flight schedule for Air Senegal flights from Douala?
You can inquire about the flight schedule by contacting the Customer Care Section, checking the official website, or using the Air Senegal mobile app.
Are there any promotions or discounts available for Air Senegal flights from Douala?
For information on promotions and discounts, you can contact the Douala Office or check the official website for the latest offers.
Can I receive special assistance for my travel needs through the Air Senegal Douala Office?
Yes, the Customer Care Section at the Douala Office provides support for passengers with special needs or requests.
How can I choose or modify my seat assignment for Air Senegal flights departing from Douala?
You can get assistance with choosing or modifying seat assignments by contacting the Customer Care Section at the Douala Office or using the online tools provided by Air Senegal.
Air Senegal Office Other Locations
- Air Senegal Ghana Office
- Air Senegal Libreville Office in Gabon
- Air Senegal New York Office
- Air Senegal Gambia Office
- Air Senegal Casablanca Office in Morocco
- Air Senegal Sao Paulo Office in Brazil
- Air Senegal Dakar Office in Senegal
- Air Senegal Freetown Office in Sierra Leone
- Air Senegal Baltimore Office in Maryland
- Air Senegal Athens Office in Greece
- Air Senegal Gabon Office
- Air Senegal Kolda Office in Senegal
- Air Senegal Guinea-Bissau Office
- Air Senegal Paris Office in France
- Air Senegal Lagos Office in Nigeria
- Air Senegal Senegal Office
- Air Senegal Geneve Office in Switzerland
- Air Senegal Abidjan Office in Cote d’Ivoire
- Air Senegal Morocco Office
- Air Senegal Banjul Office in Gambia
- Air Senegal Ziguinchor Office in Senegal