Air Serbia Airlines, a prominent carrier connecting passengers globally, operates a crucial office in Cologne, Germany. The Cologne office stands as a vital point of contact for travelers seeking information, reservations, and assistance related to Air Serbia services in this West African region. In this detailed guide, we explore the Cologne office address, contact details, customer care services, and the range of aircraft types operated by Air Serbia through its Cologne Office.
Air Serbia Airlines Cologne Office Address and Contact Details
For individuals and travelers in Germany looking to connect with Air Serbia, the Cologne Office provides a central location. The office’s address is as follows:
Air Serbia Airlines Cologne Office
Cologne, Germany
Air Serbia Airlines Cologne Airport Address
Airport Address: Kennedystraße, 51147 Köln, Germany
Contact Number: +49 2203 404001
Strategically located at Kennedystraße, 51147 Köln, Germany, the Cologne Office ensures accessibility for customers, offering a physical space for inquiries, bookings, and general assistance.
How to contact the Air Serbia Airlines Cologne Office
Communication with the Air Serbia Cologne Office is designed to be seamless, ensuring efficient service for customers in Germany. Reach out through the following channels:
Office Phone Number | +1-800-491-0297 or +49 2203 404001 |
Customer Service Number | +381 11 3112123 |
Headquarters Address | Belgrade, Serbia |
Hubs | Belgrade Nikola Tesla Airport |
callcenter@airserbia.com | |
Head Office | Click here |
Ticket Office | Click here |
Official Website | https://www.airserbia.com/en |
Manage Booking | Click here |
Flight Status | Click here |
Check in | Click here |
Facebook Support | Click here |
Twitter Support | Click here |
Instagram Support | Click here |
Youtube Support | Click here |
The Air Serbia Cologne Office is committed to providing efficient and responsive communication channels, catering to the diverse needs of its clientele in the region.
The Air Serbia Airlines Cologne Office Customer Care Section handles the following inquiries
The Customer Care Section at the Cologne Office is well-equipped to address various inquiries. Here’s a breakdown of the services handled, along with a table summarizing the key areas of assistance:
Flight Reservations | Assistance with booking, modifying, or canceling flights. |
Baggage Inquiries | Information regarding lost, delayed, or damaged baggage. |
Fare and Pricing Queries | Clarifications on fares, pricing policies, and promotions. |
Flight Schedule | Details about flight schedules, delays, and cancellations. |
Seat Selection | Help with choosing or modifying seat assignments. |
Loyalty Program | Guidance on the airline’s loyalty and rewards program. |
Special Assistance | Support for passengers with special needs or requests. |
Visa and Documentation | Information on visa requirements and travel documentation. |
Check-in Assistance | Assistance with online or airport check-in processes. |
General Information | Any other general information or assistance needed. |
Air Serbia Provides a Wide Range of Plane/Aircraft Types
Some of the notable aircraft in Air Serbia Airlines fleet include:
Aircraft | In service | Orders |
---|---|---|
Airbus A319-100 | 10 | – |
Airbus A320-200 | 5 | 5 |
Airbus A321-200 | – | 2 |
Airbus A330-200 | 2 | 2 |
ATR 72-600 | 7 | 3 |
Embraer 190 | 1 | – |
Embraer 195 | 3 | 1 |
Total | 28 | 13 |
Conclusion
The Air Serbia Cologne Office stands as a pivotal point for travelers in Germany, offering a spectrum of services to enhance the overall travel experience. Whether you’re looking to make reservations, inquire about baggage, or seek general assistance, the Customer Care Section at the Cologne Office is dedicated to providing reliable and efficient support. As you plan your journey with Air Serbia, remember that the Cologne Office is there to make your travel experience smoother and more enjoyable.
FAQs on Air Serbia Airlines Cologne Office
Here are some frequently asked questions (FAQs) about the Air Serbia Airlines Cologne Office:
How can I contact the Air Serbia Cologne Office for flight reservations?
You can contact the Cologne Office via phone at +49 2203 404001 or by emailing callcenter@airserbia.com.
What types of inquiries does the Customer Care Section at the Cologne Office handle?
The Customer Care Section handles inquiries related to flight reservations, baggage, fares and pricing, flight schedules, seat selection, loyalty programs, special assistance, visa and documentation, check-in, and general information.
Can I modify or cancel my flight reservation through the Cologne Office?
Yes, the Customer Care Section at the Cologne Office assists with modifying or canceling flight reservations.
How can I inquire about lost, delayed, or damaged baggage with Air Serbia in Cologne?
Contact the Customer Care Section at the Cologne Office immediately to report any issues with lost, delayed, or damaged baggage.
What is Air Serbia’s loyalty and rewards program, and can I enroll in it through the Cologne Office?
Air Serbia offers a loyalty program. You can enroll through the official website or by contacting the Customer Care Section at the Cologne Office for guidance.
Can I get information on visa requirements and travel documentation at the Air Serbia Cologne Office?
Yes, the Cologne Office can provide information on visa requirements and travel documentation for your journey.
How can I check the flight schedule for Air Serbia flights from Cologne?
You can inquire about the flight schedule by contacting the Customer Care Section, checking the official website, or using the Air Serbia mobile app.
Are there any promotions or discounts available for Air Serbia flights from Cologne?
For information on promotions and discounts, you can contact the Cologne Office or check the official website for the latest offers.
Can I receive special assistance for my travel needs through the Air Serbia Cologne Office?
Yes, the Customer Care Section at the Cologne Office provides support for passengers with special needs or requests
How can I choose or modify my seat assignment for Air Serbia flights departing from Cologne?
You can get assistance with choosing or modifying seat assignments by contacting the Customer Care Section at the Cologne Office or using the online tools provided by Air Serbia
Air Serbia Airlines Office Other Locations
- Air Serbia Airlines Abu Dhabi Office in UAE
- Air Serbia Airlines Cairo Office in Egypt
- Air Serbia Airlines Hanover Office in Germany
- Air Serbia Airlines Bologna Office in Italy
- Air Serbia Airlines Frankfurt Office in Germany
- Air Serbia Airlines Marseille Office in France
- Air Serbia Airlines Abidjan Office in Cote d’Ivoire
- Air Serbia Airlines Sochi Office in Russia
- Air Serbia Airlines Budapest Office in Hungary
- Air Serbia Airlines Berlin Office in Germany
- Air Serbia Airlines Varna Office in Bulgaria
- Air Serbia Airlines Sofia Office in Bulgaria
- Air Serbia Airlines Kazan Office in Russia
- Air Serbia Airlines Valletta Office in Malta
- Air Serbia Airlines Oslo Office in Norway
- Air Serbia Airlines Tel Aviv Office in Israel
- Air Serbia Airlines Lyon Office in France
- Air Serbia Airlines Valencia Office in Spain
- Air Serbia Airlines Tianjin Office in China
- Air Serbia Airlines Hamburg Office in Germany
- Air Serbia Airlines Heraklion Office in Greece