Croatia Airlines Dubrovnik Office

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Croatia Airlines operates in various countries including Croatia. In this country, Dubrovnik is one of its prominent destinations. For travellers seeking guidance and assistance, the Croatia Airlines Dubrovnik Office stands as a source to gain travel-related information. To provide responses to queries or manage concerns, the office has a dedicated team of professionals. Additionally, travellers can connect with this office to make special requests during travel. Moreover, complaints and feedback can be filed with the help of its team.

Passengers of Croatia Airlines requiring assistance can make use of several mediums to connect with its office in Dubrovnik. Phone numbers are a convenient option to communicate with the professionals available. Emails can be sent to submit feedback and file complaints. Passengers can also visit the Croatia Airlines office for face-to-face discussions and resolutions. Usually, through these mediums, prompt responses can be received. Hence, domestic and international passengers can fly with this career, having no unresolved concerns.

Basic Information of Croatia Airlines Dubrovnik Office 

The basic details of an airline’s office and headquarters are important to know for several reasons. With this information, passengers can inquire about the travel procedures. They can easily clear their flight-related queries. In this regard, some essential details regarding the Croatia Airlines Office in Dubrovnik are given below:

Office Phone Number	+1-800-491-0297 or +385 20 772 255
Customer Service Number	072 500 505
Fax Number	+49 69 92 00 52 52
Email	contact@croatiaairlines.hr
Headquarters Address	Zagreb, Croatia
Hubs	Zagreb International Airport
Working Hours	Monday to Friday 08:30 AM to 04:30 PM
Official Website	https://www.croatiaairlines.com/
Flight Booking	https://www.croatiaairlines.com/book-a-ticket
Manage Booking	Click Here
Flight Schedule	https://www.croatiaairlines.com/current-flight-schedule
Online Check-In	https://www.croatiaairlines.com/check-in
Baggage Information	https://www.croatiaairlines.com/Baggage
Facebook Support	https://www.facebook.com/croatiaairlines/
Instagram Support	https://www.instagram.com/croatia.airlines/
Youtube Support	https://www.youtube.com/user/CroAirlines

What is Croatia Airlines Dubrovnik Office Address?

Knowing the Croatia Airlines Dubrovnik Office address is important to seek in-person assistance. The team of professionals at this office helps with various travel-related matters. In-person assistance regarding in-flight services and airport facilities is provided here.

The address for Croatia Airlines Office in Dubrovnik is as follows:

Dubrovnik Airport 20 213 Čilipi Croatia

Where is Croatia Airlines Dubrovnik Airport Office Located?

The airport office of Croatia Airlines is situated at Dubrovnik International Airport, Croatia. It provides guidance and help for passengers departing or arriving via DBV Airport. Croatia Airlines is one of the carriers that regularly operate from here. Hence, queries are regularly managed by the active team at DBV Airport.

The Croatia Airlines Dubrovnik Airport Office is located at the following address:

Dobrota24, 20213, Čilipi, Croatia

What is Croatia Airlines Dubrovnik Office Phone Number?

For direct and immediate assistance, flyers can use the Croatia Airlines Dubrovnik Office phone number. When flyers have travel queries, especially in urgent situations, this number can be particularly helpful. They can have real-time communication via this mode of communication. While sharing queries, in case flyers are required to share some supportive documents, a fax number is provided.

The office contact numbers for this airline are mentioned below:

Office Telephone Number	+385 20 772 255
Fax Number	+49 69 92 00 52 52

What is the Email Address of Croatia Airlines Dubrovnik Office?

The Croatia Airlines Dubrovnik Airport email address is contact@croatiaairlines.hr. This serves as an important communication channel for fliers seeking 24/7 assistance. Fliers can easily convey queries related to their air travel. The email address can be used to submit feedback and file complaints. It is a secure way to share the same as they can also attach multimedia with mail.

Which Aircraft are Operated by Croatia Airlines?

Currently, Croatia Airlines operates a fleet of 13 aircraft. It comprises 2 models including Airbus and Dash 8. These planes are used for managing both domestic and international operations. From 76 to 174 passengers are served by these aircraft on a single flight. ATR, Fokker, and others were used until 2009 and 2005. Following these years, the fleet was updated to manage flight operations.

The current in-service planes of Croatia Airlines are mentioned below:

Airbus A319-100

5 aircraft of the Airbus A319-100 are operated by Croatia Airlines. This plane accommodates 144 passengers. A319-100 is a twin-engine narrow-body airliner. It is a fuel-efficient aircraft with a maximum range of 6900 km. This model is suitable for short to medium-haul flights.

Airbus A320-200

The Airbus A320-200 has a seating capacity of 174 travellers. The current fleet of Croatia Airlines has 2 aircraft of this model. It is a narrow-body plane, suitable for long and short-haul routes. This plane has both Economy and Business Class cabins, catering to different needs of passengers.

De Havilland Canada Dash 8-Q400

Currently, there are 6 De Havilland Canada Dash 8-Q400 operating for Croatia Airlines. It has a seating capacity of 76 travellers. Q400 is a new series with powerful engines. The aircraft has a speed of 650 kilometres per hour. This is a modern plane with reduced vibrations and noise inside the cabin.

Which Queries are Handled by Croatia Airlines Dubrovnik Office?

The Croatia Airlines Dubrovnik Office handles travel queries on a daily basis. The concerns of both domestic and international travellers are managed by this office. Concerns regarding the airport facilities like lounges, baggage services, etc., are addressed here.

Some other travel queries handled by the Dubrovnik Office of Croatia Airlines are as follows:

Ticket fare and discounts	Check-in process	Flight change
Flight schedules	Web check-in	Reservations
Free-baggage allowance	Refunds	FlyOnLine club details
Bookings and cancellations	Airport information	Disabilities/special needs
In-flight entertainment	Lost and delayed flights	Pet-travel policy

What Services are Provided by Croatia Airlines Dubrovnik Office?

At the Dubrovnik office of Croatia Airlines, special services and assistance are provided. Services like wheelchair assistance, baggage handling, and priority boarding are offered to disabled travellers. Moreover, those travelling with children or pets also get the required assistance from this office. It provides information regarding pet relief areas, nursing rooms, etc.

Other major services provided by the Croatia Airlines Airport are discussed below:

Manage Bookings

One can manage one’s booking with the Croatia Airlines Ticketing Office in Dubrovnik. This service helps in making changes to reservations. Seat and flight changes can be initiated with the help of this office. Passengers can also make cancellations as required.

Flight Schedule and Status

The Croatia Airlines Office can be contacted to obtain real-time information on flights and schedules. It gives timely updates on whether or not a flight is on time, delayed, or cancelled. Accordingly, flyers can get assistance regarding alternative flight options.

Travel Insurance Policies

Passengers are provided with travel insurance policies for safe travel. Croatia Airlines Dubrovnik Office provides expert guidance on these policies to secure journeys. The office ensures that passengers receive tailored advice to select the most suitable policy.

Miles and More

Croatia Airlines’ loyalty program for frequent flyers is called Miles and More. The Dubrovnik Office plays an important role in providing detailed information for eligibility under this program. With this information, flyers can opt for the program as well as earn rewards and exclusive perks.

On-Board Services

The Croatia Airlines Dubrovnik Office helps travellers reserve on-board services offered during their flights. Generally, these services include ordering meals and beverages. Travelers can inquire about the in-flight entertainment facilities as well to avail them.

Group Travel Arrangements

The Dubrovnik Office of Croatia Airlines extends its support to those planning group travel. To make group reservations, at least 10 passengers are required. They can write mail to contact@croatiaairlines.hr and reserve tickets.

How Much is the Baggage Allowance for Croatia Airlines? 

Croatia Airlines offers a suitable free baggage allowance to fulfil flyer needs. It includes different categories of luggage such as personal bags, carry-on, and checked baggage. The standard baggage allowance for this carrier is 23 kg. However, this may vary as per class, flyer’s age, and aircraft.

The following are the details of baggage size and weight for different categories:

Baggage Type	No. of Items	Size	Weight
Checked luggage	1	158 cm	23 kg
Cabin bags	1	55 cm x 40 cm x 20 cm	8 kg
Extra handbag	1	40 cm x 30 cm x 10 cm	–

Assistance/Services offered by Croatia Airlines Dubrovnik Baggage Office

In Dubrovnik, travellers flying with Croatia Airlines may face issues during baggage check-in. These issues can be related to baggage weight/size limitations. Also, one can encounter lost and delayed baggage instances during arrival. In such instances, the Croatia Airlines Dubrovnik Baggage Office can be approached for help.

• This office is equipped with professionals to help recover lost or delayed bags. 
• It also resolves concerns related to excess baggage. 
• Travelers can get information on buying extra baggage and charges applied. 
• Guidelines regarding forbidden items and special luggage are provided by this office.  

Conclusion

The Croatia Airlines Dubrovnik Airport is a hub for resolving travel queries/concerns. For passengers travelling to/from Dubrovnik, this office provides reliable assistance. To do so, they can connect with the office through mediums like phone numbers and email addresses. This office can also be reached for in-person assistance.

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