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Cubana de Aviación, commonly known as Cubana, is Cuba’s largest airline and flag carrier, offering flights to numerous destinations in the world. For travelers in Berlin looking to journey to Cuba or other destinations served by Cubana Airlines, the Cubana Airlines Berlin Office is a key point of contact. Here, we will provide information about the services offered, why you might need to contact the Berlin Phone Number, and how it can enhance your travel experience with Cubana Airlines.
Cubana Airlines operates an office in Berlin to handle sales and operations for its routes to and from Cuba. Whether you’re planning a tropical getaway, visiting family, or traveling for business, the Cubana Airlines Office is a valuable resource for travelers in Berlin.
What is the Cubana Airlines Berlin Office Address?
Here is a map and office address for Berlin:
Melli-Beese-Ring 1, 12529 Schönefeld, Germany
How to Contact the Cubana Airlines Berlin Office?
If you have a issue that needs to be resolved, it’s best to contact the Cubana Airlines Berlin Airport Office directly. They will be able to assist you with your inquiry and work to resolve any issues you may have. The Cubana Airlines customer service team is available to assist passengers in many languages, ensuring that all customers receive the support they need. There are several ways to get in touch with them:
Berlin Office Phone Number | +1-800-491-0297 or +49 30 609160910 |
Customer Support Number | +(53)78381039 |
Headquarters Address | Havana, Cuba |
Hubs | José Martí international Airport |
Working Hours | 24×7 Everyday |
Official Website | https://www.cubana.cu/ |
Online Check-in | Click here |
Manage Booking | Click here |
Contact Us | Click here |
Facebook Support | https://www.facebook.com/AviaciondeCubana |
Twitter Support | https://twitter.com/aviacion_cubana |
Instagram Support | https://www.instagram.com/cubanaaviacion/ |
When contacting the Cubana Airlines Office in Berlin, it’s important to have your flight booking reference number or ticket number handy, as well as any other relevant information such as your booking details or travel dates. This will help the Cubana Airlines customer service team to assist you more efficiently.
Queries Handled by the Customer Care Team of the Cubana Airlines Office in Berlin
The customer care team of the Cubana Airlines Office in Berlin handles a wide range of queries related to the Cubana Airlines services and operations. Here are some of the common queries handled by the Cubana Airlines customer care team:
Booking Support | Helping customers make flight reservations, modifying existing bookings, providing fare/schedule information |
Pre-Flight Inquiries | Answering questions about baggage allowances, seat selections, check-in procedures, visa/entry requirements for Cuba, in-flight services |
Post-Booking Changes | Making changes to passenger names, flight dates, destinations etc. |
Group Bookings/Charters | Assisting with booking specialized group flights |
Customer Complaints | Addressing issues with flights delays/cancellations, lost baggage, poor in-flight service |
Loyalty Program Questions | Providing Cubana frequent flyer program account support |
Promotions/Sales | Providing details on current flight deals and packages like holiday offers |
Payment/Billing Questions | Assisting with ticket payments, vouchers, invoices, re-funds for cancelled tickets |
The Cubana Airlines customer care Phone Number is available to assist passengers in multiple languages, ensuring that all customers receive the support they need. They can be contacted by phone, email, in person, or through the Cubana Airlines website. Whether you have a simple question or a complex issue, the Cubana Airlines customer care team is there to help.
Why we Connecting with Cubana Airlines Berlin Office?
Connecting with the Cubana Airlines Berlin Office can be beneficial for a variety of reasons. Here are some of the key reasons why passengers may choose to connect with the Cubana Airlines Berlin Office:
Booking and Reservations
- If you are looking to book a flight with Cubana Airlines departing from Berlin or have any inquiries related to reservations, the Berlin office can assist you.
Flight Information
- If you need to obtain information about Cubana Airlines flights departing from or arriving at Berlin, the office can provide you with the necessary details.
Baggage Inquiries
- If you have any questions or concerns regarding baggage policies, lost or damaged luggage, or any other baggage-related issues, contacting the Berlin office can help you find the appropriate assistance.
Customer Service
- If you have any general inquiries, feedback, or complaints, connecting with the Berlin office allows you to communicate directly with the airline’s customer service representatives.
Special Assistance
- If you require special assistance or have specific needs while traveling with Cubana Airlines, such as medical requirements or disability accommodations, the Berlin office can provide the necessary guidance and support.
Connecting with the Cubana Airlines Berlin Phone Number is a convenient and efficient way to get the support and assistance you need for your travels. Remember to have your booking reference or any relevant details ready when contacting the Cubana Airlines Berlin Office for a smoother experience.
Where to Download the Cubana Airlines Mobile Application?
Download the Cubana Airlines Application from the below-mentioned links and drop your query there:
Android Users | https://play.google.com/store/apps/details?id=appdirectoriocubanoinfo.wpapp&hl=en&gl=US |
Which Planes Does Cubana Airlines Fly?
Cubana fleet |
Aircraft | In fleet | Orders |
---|---|---|
Antonov An-158 | 6 | – |
ATR 42-500 | 1 | – |
ATR 72-500 | 1 | – |
Ilyushin Il-96-300 | 3 | – |
Tupolev Tu-204-100 | 2 | – |
Cargo Fleet | ||
Tupolev Tu-204-100CE | 2 | – |
Total | 16 | — |
FAQs on Cubana Airlines Berlin Office
Here are some frequently asked questions below the Cubana Airlines Berlin Office:
How can I contact the Cubana Airlines Berlin Office?
+49 30 609160910
What services can I expect from the Cubana Airlines Berlin Office?
The Cubana Airlines Berlin Office provides services such as flight bookings, reservations, flight information, baggage inquiries, customer service, and assistance with special needs or requirements.
Can I book a flight directly with the Cubana Airlines Berlin Office?
Yes, the Cubana Airlines Berlin Office can assist you with flight bookings and reservations. However, it is also possible to book flights online through the official Cubana Airlines website or through various travel agencies.
What should I do if I have a complaint or need assistance with a Cubana Airlines flight?
If you have any complaints or require assistance with a Cubana Airlines flight, you can reach out to the Berlin office’s customer service representatives. They will be able to assist you and address any issues you may have.
Can I inquire about baggage policies and restrictions at the Cubana Airlines Berlin Office?
Yes, the Cubana Airlines Berlin Office can provide information about baggage policies, restrictions, and any related inquiries you may have. They can also assist with lost or damaged luggage concerns.
Are there any special services available for passengers with disabilities or medical requirements?
Yes, Cubana Airlines provides special assistance for passengers with disabilities or medical requirements. You can contact the Berlin office to request any necessary accommodations or discuss your specific needs.
Cubana Airlines Office Other Locations
- Cubana Airlines Pointe-à-Pitre Office
- Cubana Airlines Moscow Office
- Cubana Airlines Sao Paulo Office
- Cubana Airlines Luanda Office
- Cubana Airlines Georgetown Office
- Cubana Airlines Santiago de Cuba Office
- Cubana Airlines Barcelona Office
- Cubana Airlines Montevideo Office
- Cubana Airlines Vitoria Office
- Cubana Airlines Rio de Janeiro Office
- Cubana Airlines Fort-de-France Office
- Cubana Airlines Toronto Office
- Cubana Airlines Port-au-Prince Office
- Cubana Airlines Madrid Office
- Cubana Airlines Milan Office
- Cubana Airlines Baracoa Office
- Cubana Airlines Varadero Office
- Cubana Airlines Sal Office
- Cubana Airlines Ciego De Avila Office
- Cubana Airlines Cienfuegos Office
- Cubana Airlines Basel Office