Delta Airline Sydney Office

Delta Airlines is the most prominent and largest Airline working in more than 50 countries in the world and is recognized worldwide for its efficiency and work determination. It has several offices in different countries to smooth working and Delta Airline Sydney Office was established in Sydney to provide better information and the best services to the customers and meet in person if required.

Delta Airline Sydney Office Address  

Global Aviation Services Level 6, 75 Castlereagh Street Sydney NSW 2000, Australia

It is the official address of Delta Airline in Sydney which is used for day-to-day work and most important it has good reach in a short time by customers by private and public transport.

Delta Airline Office in Sydney Working Hours: Monday to Friday – 8:00 AM to 5:00 PM, Saturday – 9:00 AM to 1:00 PM, Sunday – Off

Delta Airline Sydney Office Phone Number and Email Address

+61 2 9286 8900 is the official call number provided to get flight information, ask for queries, Seat Reservations and any other travel-related questions by Customers.

Customers can call anytime during the working hours of the Sydney Office, or Delta Airline for any kind of information.

reservations@delta.com is the official email address provided to customers to ask and submit information and queries in detailed written form and get a reply of the same in a few hours and in a few days the authorities.

Services Offered by Delta Airline Sydney Office

Now, we are going to discuss the major and most important services offered by the Delta Airline Sydney Office to the customers.

Ticket Booking and Reservation

Passengers can book tickets according to their needs in the different classes like Business Class, First Class and Economy Class and can also ask for a reservation and book the reserved ticket.

Flight Information

Services related to flight information are also provided by the Delta Airline Sydney Office to get up to date about the flight schedules, flight routes and flight destinations. Passengers are also allowed to know about flight delays and cancellations.

Baggage Inquiries

Many passengers have some queries and questions about the baggage policy and rules. So, they have full freedom to know about the baggage policy, and allowance and ask their questions to be clear. Passengers can also track their baggage for the office if it is misplaced anywhere.

Special Assistance Services

Special Assistance Services are also given to customers in the situation of Disabilities with Wheelchair assistance, Medical Assistance for injuries and support assistance to Pregnant Women.

Frequent Flyer Program

The Frequent Flyer is a special program launched by the Delta Airline Sydney Office to assist customers to enrol in the program and earn some money and free distance miles with the extra benefit to get redemption on the ticket booking of the flight to Delta Airline.

Customer Services by the Delta Airline

Delta Airline Sydney Office has the best time to provide Customer Services with Well trained and knowledgeable staff who take care of the facilities, and concerns of the customers and solve all problems filed by the Customers in the detailed complaint.

A Hotline number to call at any time is offered by Delta Airline to provide immediate services to Customers.

Different Ways to Get Connected with the Delta Airline Sydney Office

There are many different ways provided by Delta Airline to get the connection with Customers Globally.

Phone Number

+61 2 9286 8900 is the official call number provided to get flight information, ask for queries, Seat Reservations and any other travel-related questions by Customers.

Customers can call anytime during the working hours of the Sydney Office, or Delta Airline for any kind of information.

Email Address

reservations@delta.com is the official email address provided to customers to ask and submit information and queries in detailed written form and get a reply of the same in a few hours and in a few days by the authorities.

Social Media

Customers can have a connection with the Delta Airline Sydney Office through social media Instagram, LinkedIn, Twitter, and Facebook and send messages from these different platforms related to their questions, queries and general update information.

Customers will reply to the message within a few hours with the satisfactory information they need to know about.

In Person

This is the best way to get connected with Delta Airlines if you’re a local resident. A visit to the Delta Airline office in Sydney is very beneficial, you can easily meet the staff and speak to them.

A spot reply is the best thing that you can have and the representative of the office will guide you to the best of their knowledge.

List of Queries Handled by the Delta Airline Sydney Office  

A Customer Service team is established by the Delta Airlines Airport Office in Sydney to handle the queries and the list of queries is described as under:

Reservation and Ticket Booking

Queries related to the reservation and the ticket booking are handled by the Delta Airline which includes the information of ticket fare, flight seat number and the other issues in booking the flight ticket.

Flight Information

Up-to-date information about the flight schedule, flight cancellation and flight delay is provided to the customers and any queries raised by the customers are to be solved in lesser time and most importantly on time.

Baggage Queries

Baggage queries come in the form of baggage allowance, baggage fees and rules, and regulatory restrictions. Passenger questions about extra baggage and misplaced baggage are solved by the query handling team with the tracking of the Baggage.

Special Services Queries

Special services like the desire for the favourite meal during travel and the special assistance needed by the customer in the form of wheelchair assistance, support assistance and medical assistance, all these queries are handled by the Delta Airline Sydney Office in day-to-day working.

Complaint and Feedback

Solving the Complaint submitted by the customers in the detailed written form is the duty of the Query staff and assisting the passengers and customers to coordinate with them after the solution of the issues, feedback is mandatory to be taken from the customers to check their satisfaction level.  

How Can I File a Complaint in Delta Airline Airport Office in Sydney?

A good and good procedure is defined by the Delta Airline to find the complaint in the Delta Airline Sydney Office in an easy and smooth way.

Gather Information

The very first step to file any type of complaint is to collect all the relevant information about the problem faced by the complainer. The process includes knowing the flight details like flight number, ticket number, and confirmation of the booking to further process the Complaint to be solved.

Contact the Delta Airlines Sydney Office

After collecting all the relevant information, you have to make a contact with the Delta Airlines Office in Sydney via phone number, email address, and social media and all with a visit to the Office and file the complaint.

The representatives of the Airline Office will investigate your complaint and provide you with the best solution for your submitted complaint and issue.

Online Complaint Filing

Customers can also file a complaint through the official website of Delta Airlines providing all the needed information mentioned on the website. After the submission of an online complaint, the complaint team will process your submitted information and after the needed investigation, a satisfactory solution will be given in a short period of time.

Contact to Customer Care Department

After filing the complaint offline and online, if you are not fully satisfied with the provided solution to your problem, you can contact the customer care department of Delta Airline Sydney Office to again investigate the complaint and provide a resolution to the problem.

Escalate the Complaint

If the Customer Care Department is not able to give you the desired result then the final step is to go to the regulatory authority which is established by the Aviation Services in all airlines airports to provide justice to every passenger with the final and best solution.

Types of Planes and Aircraft Use by Delta Airline World Wide

Delta Airlines offers transportation services globally by many planes and Aircraft and here is the list of planes and aircraft used by Delta Airline.

Airbus A220

Airbus A220 Aircraft is a short-medium route aircraft operated by the Delta Airline with a capacity of 109 to 130 passengers.

It is known for its narrow body and twin-engine aircraft acquired in the year of 2018 by the Delta Airline.

Airbus A319

Airbus A319 is the same as Airbus A220 with the same narrow body and twin engines for short-medium routes but it has the most passenger capacity up to 132.

 Airbus A320

It is also a short and medium route, narrow body, twin-engine aircraft with a total capacity of 157 passengers in the fleet of Delta Airlines.

Airbus A321

With a total capacity of 192 passengers, Airbus A321 Aircraft is a twin-engine, narrow-body short – medium-route aircraft.

Airbus A330

Airbus A330 is used for international flights on long routes. It has a total seating capacity of 293 to 306 passengers along with a twin-engine and wide body.

Airbus A350

A wide-body, twin-engine aircraft Airbus A350 is used for long international routes along with a total seating capacity of 306 to 330 passengers.

Boeing 717

Boeing 717 is a twin engine short to medium-route aircraft known for its narrow body with a seating capacity of 110 passengers.

Boeing 737

Used for short to medium routes, it is a narrow body and twin-engine aircraft and has a 126 to 160 passengers seating capacity.

Boeing 757

Boeing 757 aircraft is a short to medium-long route aircraft with twin engines and a narrow body. Boeing 757 has 181 seating for passengers.

Boeing 767

Boeing 767 Aircraft used by the Delta Airline for long international routes. It is capable of seating 214 to 261 Passengers and known for its wide body and twin engine.

Boeing 777

It is again a long international Aircraft with a wide body and twin-engine facility. It has a total seating capacity of 281 to 396 Passengers.

Boeing 787

With more seating capacity of up to 226 to 306 passengers, the Boeing 787 Aircraft is a wide-body and twin-engine long international route aircraft used by the Delta Airline.

Delta Air Lines’ Safety Video

FAQs on Delta Airline Sydney Office