Ethiopian Airlines is a government-owned national flag carrier of the country. The airline operates from Bole International Airport in Addis Ababa. Additionally, it has an extensive network of 125 passenger destinations, including 20 domestic destinations, and serves 44 freighter destinations. It is also the Fourth-Largest Airline in the World by Countries Served. If you are planning to travel with Ethiopian Airlines from Maputo, it is important to have the address and contact details of the Ethiopian Airlines Maputo Office readily available.
Knowing the contact information is important, but it’s also helpful to understand the flight booking, change, and cancellation processes of the Ethiopian Airline ticketing Office in Maputo.
Discover everything you need to know about Ethiopian Airlines Office in Maputo with this comprehensive article. Plan an unforgettable trip with all the essential information at your fingertips.
Ethiopian Airlines Maputo Office Contact Information
One of the standout features of this airline is its exceptional customer support teams and offices, such as the Ethiopian Airline Maputo Office.
Discover the Ethiopian Airline ticketing office in Maputo and access essential contact details, including the Ethiopian Airline Maputo Office Address and Ethiopian Airline Maputo Office Phone Number, conveniently listed in the table below.
The Maputo office staff of the airline is available to assist you with various services, including making reservations, managing cancellations, providing information on baggage policies, and guiding you through the check-in procedures. You will also get detailed information about the airline’s offerings and services via Ethiopian Airlines Maputo Office Contact Information.
|Ethiopian Airlines Maputo Office Address||2HWR+5XX, Unnamed Road, Maputo, Mozambique|
|Ethiopian Airlines Maputo Office Working Hours||Mon – Fri 08:00-17:00 Saturday 09:00-12:00|
|Ethiopian Airlines Maputo Office Contact Number||+1-800-491-0297 or +258 823144211|
|Ethiopian Airlines Maputo Airport Office Phone Number||+258 21 466 846|
|Ethiopian Airlines Headquarters Contact Number||011 2332 9235|
|Ethiopian Airlines Official Website||https://www.ethiopianairlines.com/in|
|Ethiopian Airlines Flight Booking||https://www.ethiopianairlines.com/aa/book/trip/flight|
|Ethiopian Airlines Manage Booking||https://www.ethiopianairlines.com/aa/book/booking/manage|
|Ethiopian Airlines Online Check-in||https://www.ethiopianairlines.com/dk/book/booking/web-check-in|
|Ethiopian Airlines Flight Status||https://www.ethiopianairlines.com/aa/book/booking/flight-status|
|Ethiopian Airlines Flight Schedule||https://www.ethiopianairlines.com/aa/book/trip/flight-schedule|
|Ethiopian Airlines Facebook Support||https://www.facebook.com/EthiopianAirlines.official/|
|Ethiopian Airlines Instagram Support||https://www.instagram.com/fly.ethiopian/|
|Ethiopian Airlines Twitter Support||https://twitter.com/flyethiopian|
Services Offered at the Ethiopian Airlines Maputo Office
When planning a trip to Maputo, travelers can trust the Ethiopian Airline Maputo Baggage Office for professional assistance and a seamless travel experience.
The office’s committed team in Maputo is here to help you with any questions or issues you may have regarding flight bookings, cancellations, refunds, promotional offers, and more. They are reliable and dependable, always ready to offer the assistance you require. Discover a wide array of services offered by them mentioned below.
Check-In through Ethiopian Airlines Maputo Office
To check-in for your flight with Ethiopian Airlines in Maputo, simply visit their office and make a request in person. Please follow the below-mentioned steps for a hassle-free check-in process:-
- Please access the Google Maps application to find Ethiopian Airlines’ office address in Maputo. Upon reaching the Ethiopian Airlines office, make your way to the check-in counter to begin the process for your flight.
- Simply walk up to the airline’s staff and politely let them know you need help checking in.
- To get proper assistance from Ethiopian Airlines agents in evaluating your itinerary, please provide your identification details, such as your booking reference or ticket number, along with relevant flight information.
- Once the booking has been found, please indicate your preferred seat and any further special needs.
- Kindly note that if you have not chosen a seat, the staff will assign one to you depending on what is available.
- Moving on the agent will weigh and tag your luggage, and provide you with a boarding pass if you have any bags to check.
- When you check-in, the airline will provide you with both your boarding pass and a confirmation.
Flight Booking through Ethiopian Airlines Maputo Office
Experience exceptional travel with Ethiopian Airlines by booking your flight online. Enjoy the convenience of the airline’s user-friendly booking system.
Enter destination, travel dates, and passenger details, and click ‘Search flights’ to find various options. Below are the steps to follow for a smooth flight booking process.
- Speak to an Ethiopian Airlines agent when you arrive at Maputo International Airport to ask for help making a flight reservation. Please be as specific as possible when describing your travel itinerary.
- Depending on your choices, the agent will provide you with dates and options after checking the availability. Select from the flight recommendations given by the agent.
- After selecting your flight, the agent will request personal details such as the passenger’s name, passport information, and financial information to finalize the booking.
- Flight bookings can be paid for using cash, credit, or debit cards.
- Depending on your choice, the airline will give you an e-ticket or physical ticket following a successful payment.
- To ensure accuracy, have an airline representative review your booking details with you before finalising your reservation.
Flight Change through Ethiopian Airlines Maputo Office
Here is what you need to do to request a flight change at Ethiopian Airlines Maputo Office.
- To change your flight, simply reach out to an Ethiopian Airlines agent and request the necessary modifications.
- To retrieve your booking, you need to provide the booking reference or ticket number.
- Following that specify your preferred travel date or destination.
- After your decision is made, the representative will walk you through the rebooking procedure.
- The airline representative will examine your request and notify you of your possibilities for adjustments after reviewing it.
- If there are any charges for changing your ticket or there are fare discrepancies, Ethiopian Airlines will let you know.
- Please make the necessary payment.
- Once the flight has been changed, the Ethiopian Airlines employee will provide you with a new confirmation with the updated details. Please confirm that your flight schedule reflects any changes so that you are satisfied.
Flight Upgrade through Ethiopian Airlines Maputo Office
Consider requesting a flight upgrade at their Maputo office to enhance your Ethiopian Airlines journey. To make a request, follow these steps:
- Look up the Maputon office of Ethiopian Airlines’ address. Use Google Maps or the table mentioned above to find the address.
- Contact the office staff or airline representative and indicate your interest in upgrading your flight reservation with Ethiopian Airlines.
- For more help, kindly enter your booking reference.
- Depending on the available possibilities, the airline will offer availability in a higher class.
- Based on seat availability, fare criteria, and any frequent flyer status you may have, the staff will determine if you qualify for an upgrade.
- If a premium upgrade is available, the agent will let you know how much it will cost.
- You will receive confirmation of the upgrade once the airline has processed your request and received your money.
Flight Cancelation through Ethiopian Airlines Maputo Office
You can physically go to the Ethiopian Airlines Office in Maputo to cancel your flight. Contact the Ethiopian Airlines Maputo Office Contacts (given in the above-mentioned table) to make an appointment.
- Visit the Ethiopian Airlines office firsthand. Please notify the airline staff of your reservation cancellation and provide a brief explanation for the flight cancellation.
- Please give the booking reference or ticket number to the airline representative so they can access your reservation.
- The airline’s agent will assist you by providing information on Ethiopian Airlines’ cancellation policy. You will be informed of any costs that may apply and any refunds for your reservation.
- Please be informed that depending on your fare policies or type of service, cancellation costs may apply.
- To complete the cancellation, you will receive an email confirmation, and voila, your cancellation is done.
How to Contact Ethiopian Airlines Maputo Office?
Get in touch with Ethiopian Airlines Maputo Office for expert support and assistance. The airline’s team is well-prepared to handle various queries and offer reliable solutions.
You can contact them in person, by phone, or via email. Discover these helpful tips for more information.
- Phone Call- If other approaches don’t work, don’t worry! Dial +258 823144211 to reach Ethiopian Airlines’ head office in Maputo. Get ready to work with a dedicated aviation executive. When organizing your trip, it’s critical to let the airline know your demands and choose a flight schedule that meets them.
- Visiting the Office- You can purchase tickets online, in person at the airport ticket counter, or both. Visit the airline counter at 2HWR+5XX, Unnamed Road, Maputo, Mozambique. Expect to be questioned when planning your trip about crucial information such as the departure and arrival cities, the dates of travel, and the number of passengers. Based on your feedback, they generate a selection of accessible flights.
- By Mail- Contact Ethiopian Airlines’ Maputo Office for assistance or inquiries at MpmApt@ethiopianairlines.com. Their dedicated team is here to assist you with any questions or additional information you may need regarding flights, tickets, or other services. Contact Ethiopian Airlines via email for reservations, refunds, or travel inquiries.
- Social Media-
|Social Media Platforms||Handles/Usernames|
What additional services Does the Ethiopian Airlines Maputo Office Offer?
Experience the remarkable offerings and services provided by Ethiopian Airlines. In addition to their exceptional services, they also provide convenient access to luxurious lounges and hassle-free pet transportation, greatly enhancing client satisfaction. To gain a thorough understanding of Ethiopian Airlines’ services, we recommend visiting their office in Maputo.
Pet Travel– Ethiopian Airlines allows pets on their flights, but reservations must be made in advance due to limited availability. Knowing the airlines’ pet policies is crucial for a safe and comfortable journey with your pet(s).
Unaccompanied Minor Travel
- Ethiopian Airlines does not permit children under 5 years old to fly.
- Children aged 5 to 11 can fly alone with a minor fee.
- EAL offers a dedicated attendant for children on domestic and international flights for a small fee.
- Ethiopian Airlines requires children aged 5 to 11 flying alone on codeshare flights to use their escort service as per their unaccompanied minor flight policy.
- The airline escort will take care of the child during the flight and hand them over to the designated person upon arrival.
- If another airline is involved in the journey, the minor will be transferred to the designated person at the transfer port.
The Unaccompanied Minor service is available for minors aged 12 to 17. The Unaccompanied Minor Service is not mandatory, but it is required for codeshare flights crossing international borders.
- All travelers who require special help will receive convenient and comfortable service from Ethiopian Airlines. Airlines make every effort to accommodate passengers’ requirements. Here are some suggestions for patients who are traveling for medical care (MEDA).
- For non-Ethiopian airlines in MEDA travel itineraries, please contact the specific airline for their policies and procedures.
- Different policies and procedures apply for Passengers with Reduced Mobility traveling between Addis Ababa and Washington DC.
- Baggage services and inquiries– To track your Lost, damaged, or delayed baggage, contact the airline Ethiopian Airline Maputo Baggage Office at 800-445-2733 or visit ethiopianairlines.com.
- Group booking- Learn how to purchase Ethiopian Airlines plane tickets. Enhance your flight experience with essential information. Reach out to your carrier’s agents anytime for quick and efficient assistance. If you need professional assistance and support, reach out to the airline’s attentive agents on multiple contact numbers. They are available daily from 7 a.m. to 9 p.m.
- Hotel booking- Book flights easily online with Ethiopian Airlines. Easily book your next flight and find great deals on flights to global destinations. Check out the official website of the airlines.
- Coverage against personal liabilities- Ethiopian is not responsible for typical wear and tear, including scratches and dents.
- Lost and Found– Unclaimed bags are sent to our headquarters in Addis Ababa after 7 days. The airline makes ongoing efforts to locate the owners. To track your Lost, damaged, or delayed Baggage, contact them at 800-445-2733 or visit ethiopianairlines.com.
Ethiopian Airlines is regarded as a top airline in Ethiopia. This airline has been providing scheduled flight services to domestic and foreign locations. The customer support groups and offices of this airline, particularly the Ethiopian Airline Maputo office, are among its main selling points.
They have highly qualified individuals on staff to respond to and address client inquiries. They provide solutions in the shortest amount of “on-hold” time, whether a consumer requires information about the check-in or is having problems reserving a ticket.
The airline will gradually but certainly meet the changing wants of its customers because it is still expanding every day.
Flying with Ethiopian Airlines
Frequently Asked Questions Related to Ethiopian Airlines Maputo Office
Ethiopian Airlines Office Other Locations
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