EVA Air is a Taiwanese airline that provides exceptional service to passengers traveling to and from various destinations around the world. With a focus on quality, comfort, and convenience, EVA Air has established itself as one of the leading airlines in the industry. The airline has a number of offices around the world, including one in Shenzhen. EVA Air Shenzhen office serves as a hub for the airline’s operations in the Bay Area.

The office is conveniently located in the Financial District, which makes it easily accessible to travelers who are looking to book flights or make changes to their reservations. Additionally, the office is within walking distance of a number of hotels, restaurants, and attractions, making it a convenient destination for travelers who are looking to explore Shenzhen.
One of the key features of the EVA Air Shenzhen office is the exceptional customer service that it provides. The staff at the office are knowledgeable, friendly, and always willing to go above and beyond to help passengers with their travel needs. Whether you need assistance with booking a flight, changing your itinerary, or upgrading your seating, the staff at the EVA Air Office in Shenzhen are always happy to help.
In addition to providing exceptional customer service, the EVA Air Shenzhen office also offers a number of amenities for travelers. These include comfortable seating areas, complimentary refreshments, and free Wi-Fi. This makes it a great place to relax and unwind before your flight, or to catch up on work if you’re in town on business.
Another great feature of the EVA Air Office in Shenzhen is the ability to book flights directly with the airline. This means that travelers can get the best possible deals on flights, without having to worry about additional fees or charges from third-party booking sites. Additionally, the staff at the office can help you find the best routes, connections, and travel times based on your needs and preferences.
EVA Air Shenzhen Office Address
The EVA Air Shenzhen office is conveniently located in the city’s Financial District at 15F, NO. 6033, Shennan Road, Golden Century Building, Shenzhen City, Guangdong, China. The office is easily accessible by car, public transportation, and even on foot, as it is situated in the heart of the city’s business district.
For travelers who are driving to the EVA Air Office in Shenzhen, there are a number of parking garages and lots in the vicinity. which is just a short walk from the office. For travelers who prefer to take public transportation, the EVA Air Shenzhen office is easily accessible by several bus lines.
The EVA Air Office is open Monday through Friday from 9:00am to 5:00pm, and is closed on weekends and holidays. Travelers who need assistance with booking flights, changing reservations, or upgrading their seating can visit the office during these hours to speak with a knowledgeable and friendly EVA Air representative.
EVA Air Shenzhen Office Phone Number
If you need assistance with booking a flight on an EVA Air flight, you can contact the EVA Air Office in Shenzhen directly by phone. The phone number for the EVA Air Shenzhen office is +86-755-2396-8887.
By calling the EVA Air Office in Shenzhen, you’ll be able to speak with a knowledgeable and friendly representative who can help you with your travel plans. Whether you’re looking to book a flight, make changes to your reservation, or get assistance with other travel-related issues, the staff at the EVA Air Office are always happy to help.
In addition to providing assistance with travel-related issues, the staff at the EVA Air Shenzhen office can also provide information on flights, routes, and connections. This means that you can get the most up-to-date and accurate information about your travel plans, and make the best decisions based on your needs and preferences. If you need assistance outside of these hours, you can still contact EVA Air’s customer service team by phone, email, or through the airline’s website.
EVA Air Shenzhen Office Email
If you need assistance with changing your itinerary or upgrading your seating on an EVA Air flight, you can also contact the EVA Air Shenzhen office by email. The email address for the EVA Air Shenzhen is laxrrbr@evaair.com.
By sending an email to the EVA Air Office in Shenzhen, you can get the help you need with your travel plans at a time that is convenient for you. In addition to providing assistance with travel-related issues, the staff at the EVA Air Office can also provide information on flights, routes, and connections. This means that you can get the most up-to-date and accurate information about your travel plans, and make the best decisions based on your needs and preferences.
Overall, the EVA Air Shenzhen office email address is a valuable resource for travelers who are looking for exceptional service and assistance with their travel needs. By sending an email to the office directly, you can get the help you need quickly and easily, and ensure that your travel plans go smoothly from start to finish.
How to Contact EVA Air Office in Shenzhen?
If you need assistance with your travel plans on EVA Air, you can contact the airline’s Shenzhen office directly. There are several ways to get in touch with the EVA Air Shenzhen office, including by phone, email, or through the airline’s website.
EVA Air Shenzhen Address | 15F, NO. 6033, Shennan Road, Golden Century Building, Shenzhen City, Guangdong, China |
EVA Air Shenzhen Phone Number | +1-800-491-0297 or +86-755-2396-8887 |
EVA Air Shenzhen Email | laxrrbr@evaair.com |
Working Hours of EVA Air Office | Monday to Friday from 9:00 AM to 5:00 PM |
Airport Name for EVA Air | Shenzhen Bao’an International Airport |
EVA Air Headquarters | Taipei, Taiwan |
EVA Air Flight Booking | Book Now |
EVA Air Manage Booking | https://booking.evaair.com/flyeva/eva/b2c/manage-your-trip/log_in.aspx?lang=en-Global |
EVA Air Flight Status | https://booking.evaair.com/flyeva/eva/b2c/flight-status.aspx?lang=en-global |
EVA Air Check In | https://booking.evaair.com/flyeva/eva/b2c/manage-your-trip/online-checked-in-login.aspx?lang=en-global |
EVA Air Website | https://www.evaair.com/en-global/index.html |
EVA Air Facebook Support | Click Here |
EVA Air Instagram Support | Click Here |
- Phone: To reach the EVA Air Shenzhen office by phone, you can call +86-755-2396-8887. This phone number is available during regular business hours, which are Monday through Friday from 9:00am to 5:00pm.
- Email: To contact the office of EVA Air Shenzhen by email, you can send a message to laxrrbr@evaair.com. This email address is monitored during regular business hours, and you can expect a response within 24 to 48 hours.
- Website: If you prefer to contact office of EVA Air Shenzhen through the airline’s website, you can visit the Contact Us page and select “United States – Shenzhen” from the drop-down menu. You can then fill out a form with your name, contact information, and message, and someone from the EVA Air Shenzhen office will respond to you within 24 to 48 hours.
In addition to these options, EVA Air also has a customer service team that can assist you with any travel-related questions or concerns. You can reach the EVA Air customer service team by phone, email, or through the airline’s website, and they are available 24 hours a day, 7 days a week.
Overall, there are several ways to contact the office of EVA Air Shenzhen, and the staff are always happy to assist you with your travel needs. Whether you prefer to call, email, or contact them through the website, you can expect to receive prompt and courteous service from the knowledgeable staff at the EVA Air Shenzhen office.
Queries Handled by EVA Air Shenzhen Office?
The EVA Air Shenzhen office is a valuable resource for travelers who are looking for assistance with their travel plans. The staff at the Shenzhen office are knowledgeable and experienced, and can handle a wide range of queries related to EVA Air flights and services.
Some of the most common queries handled by the EVA Air Office in Shenzhen include:
EVA Air Ticket Booking | Ok to Board | EVA Air Cancellation |
Airport Lounges | Visa Services | EVA Air Baggage Allowance |
Airport Transfers | EVA Air Online Check-in | EVA Air Duty-Free Allowance |
Immigration Services | Business Class | EVA Air In-Flight Meals |
EVA Air Missing Luggage | Airport Lounges | Flight/Visa Info |
EVA Air Miles | Economy Class | EVA Air Delayed Flights |
Airport Facilities | In-Flight Entertainment | Airport Wifi |
Valet Parking | Visa on Arrival | Flight Wifi |
Flight Reservations
The Shenzhen office can assist with flight reservations, including booking flights, changing existing reservations, and upgrading seats. The staff can help you find the best flight options based on your travel needs and preferences, and ensure that your booking is accurate and up-to-date.

Baggage Information
If you have questions about baggage allowances or restrictions on EVA Air flights, the Shenzhen office can provide you with the information you need. They can help you understand the rules and regulations for carry-on and checked baggage, and provide guidance on how to pack your belongings for your flight.

Flight Information
The Shenzhen office can provide up-to-date information on EVA Air flights, including schedules, routes, and connections. They can help you plan your travel itinerary, and provide guidance on the best flight options for your needs.

Special Assistance
If you require special assistance or accommodations during your flight, the Shenzhen office can help. They can provide information on EVA Air’s policies for passengers with disabilities or special needs, and ensure that you have a comfortable and safe flight.

Loyalty Program
If you are a member of EVA Air’s loyalty program, the Shenzhen office can assist with inquiries related to your membership, including point redemption, earning miles, and special promotions.

Overall, the EVA Air Shenzhen office is a valuable resource for travelers who are looking for assistance with their travel plans. Whether you have questions about flight reservations, baggage information, or special assistance, the knowledgeable staff at the Shenzhen office can provide the information and guidance you need to make your travel experience as smooth and enjoyable as possible.
Why Must You Choose EVA Air Shenzhen Office?
EVA Air Shenzhen office offers a range of services that make it an excellent choice for travelers flying with the airline. From booking flights and managing reservations to providing information on EVA Air’s services and policies, the Shenzhen office is dedicated to ensuring that travelers have a comfortable and enjoyable journey. Here are some reasons why you should choose EVA Air Office in Shenzhen for your next flight:
Exceptional Customer Service
The staff at the EVA Air Shenzhen office are dedicated to providing exceptional customer service to all travelers. They are knowledgeable, friendly, and available to answer any questions or concerns you may have before, during, or after your flight. They will go above and beyond to ensure that your travel experience is as smooth and enjoyable as possible.
Wide Range of Services
The Shenzhen office offers a wide range of services to meet the needs of all travelers. Whether you need assistance with flight reservations, baggage information, special assistance, or loyalty program inquiries, the staff at the Shenzhen office can help.
Convenient Location
The Shenzhen office is conveniently located in the heart of the city, making it easy to access for travelers who live or work in the area. If you need to visit the office in person, you can easily reach it by public transportation or car.
Reliable and Safe Airline:
EVA Air is a reliable and safe airline that has a strong reputation for providing excellent service to travelers. The airline is known for its high standards of safety, comfort, and reliability, and the Shenzhen office is dedicated to upholding these standards for all travelers.
Competitive Prices
EVA Air offers competitive prices on flights to a wide range of destinations, making it an excellent choice for budget-conscious travelers. The Shenzhen office can help you find the best deals on flights and accommodations, ensuring that you get the most value for your money.
How Can I Make an EVA Air Shenzhen Office Complaint?
While EVA Air strives to provide exceptional service to all travelers, there may be instances where a customer is not satisfied with the service they receive. In such cases, the EVA Air Shenzhen office provides a platform for customers to make complaints and have their concerns addressed in a timely and effective manner.
Here are the steps you can take to make a complaint to the EVA Air Office in Shenzhen:
- Contact the Shenzhen Office: The first step in making a complaint is to contact the EVA Air Shenzhen office directly. You can do this by phone, email, or in person. Provide as much detail as possible about your complaint, including the flight number, date of travel, and any relevant information about the issue.
- File a Formal Complaint: If you are not satisfied with the response you receive from the Shenzhen office, you can file a formal complaint with EVA Air’s Customer Service Department. You can do this online or by mail. Provide as much detail as possible about your complaint, including any documentation or evidence that supports your claim.
- Follow Up: Once you have filed a complaint, you should receive a response from EVA Air within a reasonable amount of time. If you do not hear back within a few days, follow up with the Shenzhen office or Customer Service Department to ensure that your complaint is being addressed.
- Escalate Your Complaint: If you are still not satisfied with the response you receive from EVA Air, you can escalate your complaint to a higher level. This may involve contacting a senior manager or executive at the airline, or filing a complaint with a regulatory agency or industry group.
It is important to note that when making a complaint, it is important to be clear, concise, and respectful in your communication. Provide as much detail as possible about the issue, but avoid making personal attacks or using offensive language. By following these steps, you can ensure that your complaint is taken seriously and addressed in a timely and effective manner.
EVA Air Airport Office in Shenzhen
The airline has a dedicated airport office in Shenzhen that provides a range of services to travelers, including assistance with flight bookings, baggage inquiries, special assistance, and more.
The EVA Air airport office in Shenzhen is located in the International Terminal of Shenzhen Bao’an International Airport. Here are some of the services that the airport office provides to travelers:
- Flight Reservations: The airport office can assist travelers with booking and managing their flight reservations. This includes making changes to flight dates, upgrading seats, and adding special requests.
- Baggage Inquiries: If you have questions or concerns about your baggage, the airport office can assist you. This includes tracking lost or delayed baggage, reporting damage to your baggage, and providing information on baggage allowances and restrictions.
- Special Assistance: The airport office can provide special assistance to travelers who require it, such as wheelchair assistance, medical support, and assistance with traveling with pets or infants.
- Loyalty Program Inquiries: If you are a member of EVA Air’s loyalty program, the airport office can provide information and assistance on program benefits, rewards, and status.
- Flight Information: The airport office can provide up-to-date information on EVA Air flights, including departure and arrival times, gate numbers, and any delays or cancellations.
Overall, the EVA Air airport office in Shenzhen is a valuable resource for travelers flying with the airline. The staff at the office are knowledgeable, friendly, and available to assist with any questions or concerns you may have before, during, or after your flight. Whether you need assistance with flight bookings, baggage inquiries, special assistance, or loyalty program inquiries, the airport office is dedicated to ensuring that your travel experience is as comfortable and enjoyable as possible.
Types of Planes / Aircraft in EVA Air
EVA Air is a Taiwan-based airline that operates a modern fleet of aircraft to destinations around the world. The airline currently has a fleet of over 80 planes, including a mix of narrow-body and wide-body aircraft. Here are some of the types of planes in EVA Air’s fleet:
- Boeing 777: EVA Air operates a fleet of Boeing 777s, which are wide-body aircraft with a range of up to 7,600 nautical miles. These planes are used primarily for long-haul flights and are equipped with a variety of amenities, including lie-flat seats, personal entertainment systems, and in-flight WiFi.
- Boeing 787: EVA Air also operates a fleet of Boeing 787 Dreamliners, which are narrow-body aircraft that are used primarily for medium-haul flights. These planes are known for their fuel efficiency and passenger comfort, with features such as larger windows, lower cabin altitude, and improved air quality.
- Airbus A321: EVA Air has a number of Airbus A321 aircraft in its fleet, which are narrow-body planes used primarily for short-haul flights. These planes are known for their fuel efficiency and flexibility, with the ability to operate on a variety of runway lengths.
- McDonnell Douglas MD-90: EVA Air also operates a number of McDonnell Douglas MD-90 aircraft, which are narrow-body planes that are used primarily for short-haul flights. These planes are known for their reliability and fuel efficiency.
- Hello Kitty Jets: EVA Air is also known for its fleet of Hello Kitty Jets, which are specially decorated aircraft that feature the popular cartoon character. These planes are used primarily on flights to Japan and are equipped with a range of special amenities, including Hello Kitty-themed seats, blankets, and meals.
Overall, EVA Air’s fleet of aircraft is modern, efficient, and equipped with a range of amenities to ensure passenger comfort and safety. Whether you are flying on a long-haul flight or a short-haul flight, EVA Air has a variety of planes to meet your needs and provide you with a memorable travel experience.
EVA Air – Your First Step to Asia!
FAQs Related to EVA Air Shenzhen Office
Here are some frequently asked questions (FAQs) about EVA Air’s Shenzhen office:
EVA Air Office Other Locations
- EVA Air Dammam Office
- EVA Air Denpasar Office
- EVA Air Seattle Office
- EVA Air Bali Office
- EVA Air Sydney Office
- EVA Air Harbin Office
- EVA Air Los Angeles Office
- EVA Air Shijiazhuang Office
- EVA Air Mexico Office
- EVA Air Kuala Lumpur Office
- EVA Air Xiamen Office
- EVA Air Qingdao Office
- EVA Air Madrid Office
- EVA Air Tianjin Office
- EVA Air Sendai Office
- EVA Air Jakarta Office
- EVA Air Paris Office
- EVA Air Panama City Office
- EVA Air Toronto Office
- EVA Air San Francisco Office
- EVA Air Hohhot Office
- EVA Air Japan Office
- EVA Air Dalian Office
- EVA Air Milan Office
- EVA Air Chiang Mai Office
- EVA Air Tampa Office
- EVA Air Hangzhou Office
- EVA Air Honolulu Office
- EVA Air Vienna Office
- EVA Air Guangzhou Office
- EVA Air Okinawa Office
- EVA Air Chongqing Office
- EVA Air Jeddah Office
- EVA Air Sapporo Office
- EVA Air Dallas Office
- EVA Air Zurich Office
- EVA Air Warsaw Office
- EVA Air Beijing Office
- EVA Air Shenyang Office
- EVA Air San Mateo Office
- EVA Air London Office
- EVA Air Lima Office
- EVA Air Kanazawa Office
- EVA Air Atlanta Office
- EVA Air Pattaya Office
- EVA Air Cebu Office
- EVA Air Amsterdam Office
- EVA Air Tegucigalpa Office
- EVA Air Athens Office
- EVA Air Phnom Penh Office
- EVA Air Dubai Office
- EVA Air New York Office
- EVA Air Chicago Office
- EVA Air Nanjing Office
- EVA Air Auckland Office
- EVA Air Houston Office
- EVA Air Kunming Office
- EVA Air Brisbane Office
- EVA Air Colombo Office
- EVA Air Zhengzhou Office
- EVA Air Buenos Aires Office
- EVA Air Komatsu Office
- EVA Air Fuzhou Office
- EVA Air Seoul Office
- EVA Air Riyadh Office
- EVA Air Zagreb Office
- EVA Air Taiyuan Office
- EVA Air Fukuoka Office
- EVA Air Huangshan Office
- EVA Air Jinan Office
- EVA Air Macau Office
- EVA Air La Paz Office
- EVA Air Osaka Office
- EVA Air Singapore Office
- EVA Air Managua Office
- EVA Air Hailar Office
- EVA Air Hanoi Office
- EVA Air Copenhagen Office
- EVA Air Hong Kong Office
- EVA Air Vancouver Office
- EVA Air Quito Office
- EVA Air Guilin Office
- EVA Air Frankfurt Office
- EVA Air Montevideo Office
- EVA Air Tel Aviv Office
- EVA Air Sofia Office
- EVA Air Tokyo Office
- EVA Air Asunción Office
- EVA Air Stockholm Office
- EVA Air Taipei Office
- EVA Air Ningbo Office
- EVA Air Ho Chi Minh Office
- EVA Air San Salvador Office
- EVA Air Santiago Office
- EVA Air Manila Office
- EVA Air Burlingame Office
- EVA Air Bangkok Office
- EVA Air Penang Office
- EVA Air Cairo Office
- EVA Air San Jose Office
- EVA Air Prague Office
- EVA Air Bratislava Office
- EVA Air Chengdu Office
- EVA Air Shanghai Office
- EVA Air New Delhi Office