Finnair Johannesburg Office

Airlines Office’s, Head Office, Ticket Office, Headquarters




Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+27 11 921 6262

1 Jones Rd, Kempton Park, Johannesburg, 1632, South Africa


Finnair, the flagship carrier of Finland, is renowned for its commitment to quality service and seamless travel experiences. For travelers venturing through the heart of Finland, the Finnair Johannesburg Office stands as a gateway to a world of convenience and assistance. The Finnair Office is strategically situated in the vibrant loaction of Johannesburg. Located at a key point, it offers easy accessibility for both local residents and international travelers. The office is often conveniently situated near major transportation hubs, ensuring a hassle-free experience for those seeking assistance or information. The Johannesburg Office serves as a hub for booking flights, making reservations, and managing your travel itinerary such as Check-in and Boarding Assistance, Flight Change and Cancellation, Name Change and Baggage Assistance. Experienced staff are on hand to guide you through the process, ensuring you secure the best options for your journey.

Where is the Address of the Finnair Johannesburg Office?

1 Jones Rd, Kempton Park, Johannesburg, 1632, South Africa

How to Contact the Finnair Johannesburg Office?

The Finnair Office in Johannesburg is more than just a physical location; it’s a hub of support and assistance for travelers embarking on their journeys. From booking your flight to handling unforeseen changes, the Johannesburg Office is your ally in ensuring a smooth and enjoyable travel experience with Finnair.

Johannesburg Office Phone Number+1-800-491-0297 or +27 11 921 6262
Customer Services Number1800 102 1233
Headquarters AddressVantaa, Finland
HubsHelsinki Airport
Working Hours9AM to 9 PM (Monday to Saturday)
Official Website
Baggage InformationClick Here
Manage Booking
Online Check-in
Flight Status
Facebook Support
Twitter Support
Instagram Support
YouTube Support

Remember to have your booking reference, flight details, or any relevant information ready when reaching out to ensure a smoother and more efficient communication process.

Queries Handled by the Customer Care Team of the Finnair Office in Johannesburg

The customer care team at the Finnair Office in Johannesburg is dedicated to addressing a wide range of queries and providing assistance to ensure a smooth and enjoyable travel experience. Here are some of the common queries handled by the customer care team:

Booking and Reservations

  • Assistance with flight bookings.
  • Inquiries about available flights and fare options.
  • Help with seat reservations and preferences.

Check-in and Boarding

  • Guidance on the check-in process, including online check-in.
  • Assistance with boarding procedures and requirements.
  • Information on boarding times and gate details.

Flight Changes and Cancellations

  • Support for making changes to existing bookings.
  • Information on the flight cancellation process.
  • Refund inquiries and processing.

Name Change and Passenger Information

  • Assistance with correcting passenger names on reservations.
  • Updates to passenger information, such as contact details.

Baggage Related Inquiries

  • Lost or delayed baggage assistance.
  • Baggage claims and tracking.
  • Information on baggage policies and restrictions.

Travel Advisory and Destination Information

  • Updates on travel advisories and restrictions.
  • Destination information, including visa requirements.
  • Guidance on health and safety measures in various locations.

Special Assistance and Requests

  • Support for passengers with special needs or requests.
  • Information on in-flight services and amenities.
  • Assistance for unaccompanied minors and passengers with disabilities.

Frequent Flyer Program Queries

  • Information on Finnair’s frequent flyer programs.
  • Assistance with mileage accrual and redemption.
  • Inquiries about program benefits and tier status.

General Customer Inquiries

  • Addressing general inquiries about Finnair services.
  • Providing information on the airline’s policies and procedures.
  • Resolving issues related to previous travel experiences.

The Customer Care Team at the Finnair Office in Johannesburg plays a pivotal role in enhancing the overall customer experience by addressing a diverse range of queries with professionalism and efficiency. Whether it’s pre-flight arrangements or post-travel concerns, passengers can rely on the team for comprehensive assistance.

Where to Download the Finnair Mobile Application?

Download the Finnair Application from the below-mentioned links and drop your query there:

Android users
IOS users

Which Planes Does Finnair Fly?

AircraftIn serviceOrders
Airbus A319-1005
Airbus A320-20010
Airbus A321-20015
Airbus A330-3008
Airbus A350-900172
ATR 72-50012
Embraer 19012

FAQs on Finnair Johannesburg Office

Here are some frequently asked questions (FAQs) related to Finnair Johannesburg Office:

Where is the Finnair Johannesburg Office located?

1 Jones Rd, Kempton Park, Johannesburg, 1632, South Africa

What services does the Johannesburg Office provide?

The Johannesburg Office offers a range of services, including flight bookings, check-in assistance, flight changes, cancellations, name changes, baggage support, travel advisories, and more.

How can I contact the Finnair Johannesburg Office?

+27 11 921 6262

What are the office hours of the Finnair Johannesburg Office?

9AM to 9 PM (Monday to Saturday)

Can I make flight reservations at the Johannesburg Office?

Yes, the Johannesburg Office is equipped to assist with flight reservations, providing information on available flights, fares, and helping with seat selections.

How can I change or cancel my flight through the Johannesburg Office?

The Johannesburg Office can assist with flight changes and cancellations. For specific guidance, contact the office directly or check the official Finnair website for online options.

What do I do if my baggage is lost or delayed?

If you’re facing issues with your baggage, the Johannesburg Office can provide assistance with lost or delayed baggage, including tracking and filing claims.

Are there any travel advisories I should be aware of?

The Johannesburg Office can provide information on travel advisories, including updates on restrictions, health and safety measures, and other important details relevant to your journey.

Can I get information on Finnair’s frequent flyer programs at the Johannesburg Office?

Yes, the Johannesburg Office can provide details on Finnair’s frequent flyer programs, including mileage accrual, redemption options, and program benefits.

Is the Johannesburg Office able to assist with special requests or passenger needs?

Absolutely. The Johannesburg Office is equipped to handle special requests, including assistance for passengers with special needs, unaccompanied minors, and those with disabilities.

I hope this answers some of your questions about the Finnair Johannesburg Office. If you have any further questions, please don’t hesitate to ask.

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