Kenya Airways Addis Ababa Office

time

24x7

customer.relations@kenya-airways.com

Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+251 91 152 3648


https://www.kenya-airways.com


Hilton Hotel, Menelik II Avenue, P.O. Box: 3381, Addis Ababa

verified

The Kenya Airways Addis Ababa Office serves as a pivotal point of contact for passengers seeking information, assistance, or services related to Kenya Airways flights. This article delves into comprehensive details about the Kenya Airways Addis Ababa Office, including its address, contact information, map location, airport presence, baggage policies, and more.

Kenya Airways Addis Ababa Office Address and Contact Details

Ensuring a strong presence in Addis Ababa, Kenya Airways provides passengers with a dedicated office for inquiries and services. The office’s contact details are as follows:

Kenya Airways Addis Ababa Office Address

Addis Ababa Office Address: Hilton Hotel, Menelik II Avenue, P.O. Box: 3381, Addis Ababa

Addis Ababa Office Phone No.: +251 91 152 3648

How to Contact the Kenya Airways Addis Ababa Office?

Kenya Airways facilitates easy communication for passengers through various channels. The Addis Ababa office can be contacted using the following methods:

Kenya Airways Addis Ababa Phone Number+1-800-491-0297 or +251 91 152 3648
Kenya Airways – Working HoursEvery day – 9 AM to 7 PM
Kenya Airways HubsJomo Kenyatta International Airport
Kenya Airways HeadquartersNairobi, Kenya
Corporate OfficeKenya Airways Corporate Office
Ticket OfficeKenya Airways Ticket Office
Kenya Airways Emailcustomer.relations@kenya-airways
Kenya Airways Official WebsiteOfficial Website
Kenya Airways Manage BookingManage Booking
Kenya Airways Flight StatusFlight Status
Kenya Airways Check inCheck in
Kenya Airways Facebook SupportFacebook
Kenya Airways Twitter SupportTwitter
Kenya Airways Instagram SupportInstagram
Kenya Airways Youtube SupportYoutube

Kenya Airways Addis Ababa Office Map Location

Kenya Airways Addis Ababa Airport Address

For passengers traveling directly to or from the airport, the Kenya Airways Addis Ababa Airport Office is crucial. The office address at the airport is as follows:

Addis Ababa Airport Address: XQMW+GG Addis Ababa, Ethiopia

Addis Ababa Airport Phone No.: +251116652222

Kenya Airways Addis Ababa Airport Map Location

Kenya Airways Baggage Information

Baggage Telephone Number: +254-20-3274747

Baggage Lost and Found : Click here

Baggage Inquiries: Inquiries

The Kenya Airways Addis Ababa Office Customer Care Section handles the following inquiries

To cater to a range of passenger needs, the Kenya Airways Office in Addis Ababa Customer Care Section addresses various inquiries. The following table outlines the types of inquiries handled:

Inquiry TypeDescription
Flight ReservationsAssistance with booking, modifying, or canceling flight reservations.
Ticketing and PaymentsInquiries related to ticket prices, payment methods, and billing concerns.
Flight SchedulesInformation on flight timings, delays, and changes to the regular schedule.
Baggage PoliciesGuidance on baggage allowances, restrictions, and reporting lost or damaged baggage.
Check-In AssistanceHelp with the online check-in process, seat selection, and boarding passes.
Travel DocumentationClarifications on passport requirements, visa information, and other travel documents.
Flight Status UpdatesReal-time updates on flight statuses, including delays, cancellations, or diversions.

Kenya Airways Provides a Wide Range of Plane / Aircraft Types

Kenya Airways Fleet
AircraftIn fleetOrders
Boeing 737-8008
Boeing 787-89
Embraer 19015
Cargo Fleet
Boeing 737-300SF2
Boeing 737-800SF11
Total351

The Kenya Airways Addis Ababa Office stands as a key facilitator for passengers traveling through Addis Ababa. With a commitment to customer care, accessibility, and clear communication, Kenya Airways ensures a positive and stress-free experience for its passengers. Whether handling baggage inquiries, providing flight information, or assisting with reservations, the Addis Ababa office is dedicated to delivering excellent service.

FAQs on Kenya Airways Addis Ababa Office

Where is the Kenya Airways Addis Ababa Office located?

The Kenya Airways Addis Ababa Office is located at Hilton Hotel, Menelik II Avenue, P.O. Box: 3381, Addis Ababa.

How can I contact the Kenya Airways Addis Ababa Office for immediate assistance?

Passengers can contact the Kenya Airways Addis Ababa Office by phone at +251 91 152 3648.

What are the email contact details for non-urgent inquiries

For non-urgent queries, passengers can reach out via email at customer.relations@kenya-airways.com.

Where is the Kenya Airways Addis Ababa Airport Office situated?

The Kenya Airways Addis Ababa Airport Office is located at XQMW+GG Addis Ababa, Ethiopia.

What types of inquiries are handled by the Kenya Airways Addis Ababa Customer Care Section?

The Kenya Airways Addis Ababa Customer Care Section handles a range of inquiries, including reservations, flight information, ticketing, and baggage.

What aircraft types does Kenya Airways operate?

Kenya Airways operates a diverse fleet, including Boeing 737-800, Boeing 787-8, Embraer 190.

What is the baggage allowance for Kenya Airways passengers?

Details on baggage allowances, restrictions, and related information can be found at Baggage Information.

Can I visit the Kenya Airways Addis Ababa Office for ticketing inquiries?

Yes, the Kenya Airways Addis Ababa Office is equipped to handle ticketing inquiries and assistance.

Is the Kenya Airways Addis Ababa Office easily accessible?

Yes, the Kenya Airways Addis Ababa Office is strategically located for easy accessibility, providing a hassle-free experience for visitors.

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