PSA Airlines is a regional airline based in Dayton, that operates flights for American Airlines under the American Eagle brand. The PSA Airlines Rochester Office is the home to PSA Airlines’ customer service team. This dedicated team works round the clock to provide assistance and support to passengers. Whether it’s handling reservations, answering queries, or resolving issues, the team is committed to delivering the highest levels of customer service.
The Rochester Office of PSA Airlines is a one-stop-shop for all your travel needs. It offers a wide range of services including ticket booking, flight PSA Airlines Rochester Office is an important part of the regional airline industry and plays a vital role in connecting passengers to destinations across the United States. With its commitment to safety, customer service, and community involvement, PSA Airlines is a valuable asset to the Rochester community and the aviation industry as a whole.
Where is the PSA Airlines Rochester Office Address?
The Rochester office address and map have been provided below:
1200 Brooks Ave, Rochester, NY 14624, United States
How to Contact the PSA Airlines Rochester Office?
Contacting the PSA Airlines Rochester Office is straightforward. The PSA Airlines Office in Rochester is a central point of contact for passengers who require assistance with ticketing, reservations, check-in, or other travel-related inquiries. There are several ways to contact the PSA Airlines:
Rochester Office Phone Number | +1-800-491-0297 or +1 585-753-7000 |
Customer Support Number | 800.235.0986 |
Headquarters Address | Dayton, Ohio, United States |
Hubs | Charlotte Douglas International Airport |
Working Hours | Monday to Friday, 8:00 AM to 5:00 PM EST. |
Official Website | https://psaairlines.com/ |
Manage Booking | Click Here |
Contact Us | https://psaairlines.com/contact |
Facebook Support | https://www.facebook.com/PSAairlines/ |
Twitter Support | https://twitter.com/PSAairlinesInc |
Instagram Support | https://www.instagram.com/psaairlines/ |
Remember, if your inquiry is related to flight bookings, cancellations, or customer service issues, it might be quicker to contact American Airlines directly, as PSA Airlines operates as a subsidiary and all their flights are marketed under the American Eagle brand.
Queries Handled by the Customer Care Team of the PSA Airlines Office in Rochester
The customer care team of the PSA Airlines Office in Rochester is responsible for handling a wide range of queries and concerns from passengers. These include:
Flight Bookings
- The team can assist with booking flights, changing flights, and canceling flights. They can also help with seat selection, baggage allowances, and other related issues.
Check-In and Boarding
- The team can assist with the check-in process, including online check-in, and provide information on boarding procedures and gate locations.
Baggage
- The team can assist with baggage-related issues, including lost or delayed baggage, baggage allowances, and baggage fees.
Refunds and Compensation
- The team can assist with refunds and compensation for canceled or delayed flights, as well as other related issues.
Special Assistance
- The team can assist with special assistance requests, including wheelchair assistance, special meal requests, and other related issues.
Loyalty Programs
- The team can assist with queries related to PSA Airlines’ loyalty programs, including membership, earning and redeeming miles, and other related issues.
General Inquiries
- The team can assist with general inquiries about PSA Airlines’ services, policies, and procedures.
The customer care team is dedicated to providing prompt and efficient service to all passengers, and they are available to assist with any queries or concerns that may arise during the travel journey.
What Facilities and Amenities are available at PSA Airlines Office in Rochester?
The PSA Airlines Office in Rochester offers a range of facilities and amenities to ensure a comfortable and convenient travel experience for passengers. Here are some of the key facilities and amenities available at the office:
Check-in Counters | The office has dedicated check-in counters where passengers can check-in for their flights, drop off their baggage, and obtain their boarding passes. |
Baggage Services | The office provides baggage services, including baggage drop-off, baggage tracking, and lost and found services. |
Lounge | The office has a lounge area where passengers can relax and wait for their flights. The lounge is equipped with comfortable seating, television, and refreshments. |
Wi-Fi | The office provides free Wi-Fi access to passengers, allowing them to stay connected and entertained during their travels. |
Customer Service | The office has a dedicated customer service team that is available to assist passengers with any queries or concerns they may have. |
Parking | The office provides parking facilities for passengers who drive to the airport. |
Accessibility | The office is accessible to passengers with disabilities, with wheelchair ramps, elevators, and other facilities available to ensure a comfortable travel experience. |
Overall, the PSA Airlines Office in Rochester provides a range of facilities and amenities to ensure a comfortable and convenient travel experience for passengers.
Which Planes Does PSA Airlines Fly?
PSA Airlines Fleet |
Aircraft | In Service | Parked |
---|---|---|
Bombardier CRJ700 | 49 | 12 |
Bombardier CRJ900 | 70 | 10 |
Total | 119 | 22 |
FAQs on PSA Airlines Rochester Office
The PSA Airlines serves as a local office for the Rochester. Here are some frequently asked questions about the PSA Airlines Airport Office:
What is the location of the PSA Airlines Rochester Office?
1200 Brooks Ave, Rochester, NY 14624, United States
What are the hours of operation for the PSA Airlines Rochester Office?
Monday to Friday, 8:00 AM to 5:00 PM EST.
What services are offered at the PSA Airlines Rochester Office?
The PSA Airlines Rochester Office offers a range of services, including flight bookings, baggage handling, ticketing, and customer service.
Can I book a flight at the PSA Airlines Rochester Office?
Yes, you can book a flight at the PSA Airlines Rochester Office. You can also book a flight online through the PSA Airlines website or by calling the PSA Airlines reservations hotline.
Can I check-in for my flight at the PSA Airlines Rochester Office?
Yes, you can check-in for your flight at the PSA Airlines Rochester Office. You can also check-in online through the PSA Airlines website or by using the PSA Airlines mobile app.
Can I file a complaint or make a suggestion at the PSA Airlines Rochester Office?
Yes, you can file a complaint or make a suggestion at the PSA Airlines Rochester Office. You can also contact the PSA Airlines customer service hotline or submit a feedback form online through the PSA Airlines website.
Can I purchase travel insurance at the PSA Airlines Rochester Office?
Yes, you can purchase travel insurance at the PSA Airlines Rochester Office. You can also purchase travel insurance online through the PSA Airlines website or by contacting a travel insurance provider.
Can I request special assistance at the PSA Airlines Rochester Office?
Yes, you can request special assistance at the PSA Airlines Rochester Office. You can also request special assistance online through the PSA Airlines website or by contacting the PSA Airlines customer service hotline.
Remember, if you have any other questions or need further assistance, do not hesitate to reach out to PSA Airlines’ customer service via phone, email, or social media.
PSA Airlines Office Other Locations
- PSA Airlines San Antonio Office
- PSA Airlines Des Moines Office
- PSA Airlines Fort Myers Office
- PSA Airlines Memphis Office
- PSA Airlines Chicago Office
- PSA Airlines Louisville Office
- PSA Airlines Baltimore Office
- PSA Airlines Richmond Office
- PSA Airlines Minneapolis Office
- PSA Airlines Austin Office
- PSA Airlines Montgomery Office
- PSA Airlines Roanoke Office
- PSA Airlines Dayton Office
- PSA Airlines Peoria Office
- PSA Airlines Gulfport Office
- PSA Airlines Toledo Office
- PSA Airlines Tampa Office
- PSA Airlines Indianapolis Office
- PSA Airlines Omaha Office
- PSA Airlines Asheville Office
- PSA Airlines Charleston Office