customer.services@rj.com
Royal Jordanian, a renowned airline connecting passengers across the globe, operates a pivotal office in Alexandria, Egypt. The Alexandria office serves as a hub for travelers seeking information, reservations, and support related to Royal Jordanian services in the Egypt. In this comprehensive guide, we explore the Royal Jordanian Alexandria Office address, contact details, customer care services, and the range of aircraft types offered by Royal Jordanian through its Alexandria office.
Royal Jordanian Alexandria Office Address and Contact Details
For individuals and travelers in the Egypt looking to connect with Royal Jordanian Offices, the Alexandria Office provides a central location. The office’s address is as follows:
Royal Jordanian Alexandria Office Address
Borg El Arab Airport Rd, Alexandria Governorate 21934, Egypt
Situated strategically, the Alexandria Office ensures accessibility for customers, offering a physical space for inquiries, bookings, and general assistance.
Royal Jordanian Alexandria Airport Office Address
Airport Name: Borg El Arab International Airport
Airport Address: WMJW+XH8, Borg El Arab Airport Rd, Borg Al Arab Al Gadida City, Alexandria Governorate 21934, Egypt
How to Contact the Royal Jordanian Alexandria Office?
Communication with the Royal Jordanian Office in Alexandria is designed to be seamless, ensuring efficient service for customers in the Egypt. Reach out through the following channels:
| Royal Jordanian Alexandria Phone Number | +1-800-491-0297 or +20 3 4631010 |
| Royal Jordanian Customer Service Number | +962.6. 5100000 |
| Royal Jordanian Customer Service Email ID | customer.services@rj.com |
| Royal Jordanian – Working Hours | Everyday 24×7 |
| Royal Jordanian Hubs | Queen Alia International Airport (AMM) |
| Royal Jordanian Headquarters | Amman, Jordan |
| Royal Jordanian Official Website | https://www.rj.com/ |
| Royal Jordanian Manage Booking | Book Now |
| Royal Jordanian Online Check In | Click Here |
| Royal Jordanian Baggage Allowance | Click Here |
| Royal Jordanian Facebook Support | https://www.facebook.com/RoyalJordanian/ |
| Royal Jordanian Twitter Support | https://twitter.com/RoyalJordanian |
| Royal Jordanian Instagram Support | https://www.instagram.com/royaljordanian/ |
The Royal Jordanian Alexandria Office is committed to providing efficient and responsive communication channels, catering to the diverse needs of its clientele in the region.
The Royal Jordanian Alexandria Office Customer Care Section handles the following inquiries
The Customer Care Section at the Alexandria Office is well-equipped to handle various inquiries. Here’s a breakdown of the services handled, along with a table summarizing the key areas of assistance:
| Inquiry Type | Description |
|---|---|
| Flight Reservations | Assistance with booking, modifying, or canceling flights |
| Baggage Inquiries | Information regarding lost, delayed, or damaged baggage |
| Fare and Pricing Queries | Clarifications on fares, pricing policies, and promotions |
| Flight Schedule | Details about flight schedules, delays, and cancellations |
| Seat Selection | Help with choosing or modifying seat assignments |
| Loyalty Program | Guidance on the airline’s loyalty and rewards program |
| Special Assistance | Support for passengers with special needs or requests |
| Visa and Documentation | Information on visa requirements and travel documentation |
| Check-in Assistance | Assistance with online or airport check-in processes |
| General Information | Any other general information or assistance needed |
Royal Jordanian Provides a Wide Range of Plane/Aircraft Types
| Royal Jordanian Fleet |
| Aircraft | In service | Orders |
|---|---|---|
| Airbus A319-100 | 5 | – |
| Airbus A320-200 | 9 | – |
| Airbus A321-200 | 2 | – |
| Airbus A320neo | – | 20 |
| Boeing 787-8 | 7 | – |
| Boeing 787-9 | – | 6 |
| Embraer E175 | 2 | – |
| Embraer E195 | 2 | – |
| Embraer E190-E2 | – | 4 |
| Embraer E195-E2 | 2 | 2 |
| Royal Jordanian Cargo Fleet | ||
| Airbus A310-300F | 1 | – |
| Total | 30 | 32 |
Conclusion
The Royal Jordanian Alexandria Office stands as a crucial touch point for travelers in the Egypt, offering a spectrum of services to enhance the overall travel experience. Whether you’re looking to make reservations, inquire about baggage, or seek general assistance, the Customer Care Section at the Alexandria Office is dedicated to providing reliable and efficient support. As you plan your journey with Royal Jordanian, remember that the Alexandria Office is there to make your travel experience smoother and more enjoyable.
FAQs on Royal Jordanian Alexandria Office
How can I contact the Royal Jordanian Alexandria Office?
You can contact the Alexandria Office via phone at +20 3 4631010 or by emailing customer.services@rj.com.
What types of inquiries does the Customer Care Section at the Alexandria Office handle?
The Customer Care Section handles inquiries related to flight reservations, baggage, fares and pricing, flight schedules, seat selection, loyalty programs, special assistance, visa and documentation, check-in, and general information.
Can I modify or cancel my flight reservation through the Alexandria Office?
Yes, the Customer Care Section at the Alexandria Office assists with modifying or canceling flight reservations.
How can I inquire about lost, delayed, or damaged baggage with Royal Jordanian?
Contact the Customer Care Section at the Alexandria Office immediately to report any issues with lost, delayed, or damaged baggage.
Can I get information on visa requirements and travel documentation at the Alexandria Office?
Yes, the Alexandria Office can provide information on visa requirements and travel documentation for your journey.
Are there any promotions or discounts available for Royal Jordanian flights?
For information on promotions and discounts, you can contact the Alexandria Office or check the official website for the latest offers.
Can I receive special assistance for my travel needs through the Alexandria Office?
Yes, the Customer Care Section at the Alexandria Office provides support for passengers with special needs or requests.
How can I participate in Royal Jordanian’s loyalty program and earn rewards?
You can enroll in Royal Jordanian’s loyalty program through the official website or by contacting the Customer Care Section at the Alexandria Office for guidance.
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