customer.services@rj.com
Royal Jordanian, a renowned airline connecting passengers across the globe, operates a pivotal office in Nairobi, Kenya. The Nairobi office serves as a hub for travelers seeking information, reservations, and support related to Royal Jordanian services in the Kenya. In this comprehensive guide, we explore the Royal Jordanian Nairobi Office address, contact details, customer care services, and the range of aircraft types offered by Royal Jordanian through its Nairobi office.
Royal Jordanian Nairobi Office Address and Contact Details
For individuals and travelers in the Kenya looking to connect with Royal Jordanian Offices, the Nairobi Office provides a central location. The office’s address is as follows:
Royal Jordanian Nairobi Office Address
Nairobi, MWCF+CG Nairobi, Kenya
Situated strategically, the Nairobi Office ensures accessibility for customers, offering a physical space for inquiries, bookings, and general assistance.
Royal Jordanian Nairobi Airport Office Address
Airport Name: Jomo Kenyatta International Airport
Airport Address: Embakasi, Nairobi, Kenya
How to Contact the Royal Jordanian Nairobi Office?
Communication with the Royal Jordanian Office in Nairobi is designed to be seamless, ensuring efficient service for customers in the Kenya. Reach out through the following channels:
| Royal Jordanian Nairobi Phone Number | +1-800-491-0297 or +254 20 822111 |
| Royal Jordanian Customer Service Number | +962.6. 5100000 |
| Royal Jordanian Customer Service Email ID | customer.services@rj.com |
| Royal Jordanian – Working Hours | Everyday 24×7 |
| Royal Jordanian Hubs | Queen Alia International Airport (AMM) |
| Royal Jordanian Headquarters | Amman, Jordan |
| Royal Jordanian Official Website | https://www.rj.com/ |
| Royal Jordanian Manage Booking | Book Now |
| Royal Jordanian Online Check In | Click Here |
| Royal Jordanian Baggage Allowance | Click Here |
| Royal Jordanian Facebook Support | https://www.facebook.com/RoyalJordanian/ |
| Royal Jordanian Twitter Support | https://twitter.com/RoyalJordanian |
| Royal Jordanian Instagram Support | https://www.instagram.com/royaljordanian/ |
The Royal Jordanian Nairobi Office is committed to providing efficient and responsive communication channels, catering to the diverse needs of its clientele in the region.
The Royal Jordanian Nairobi Office Customer Care Section handles the following inquiries
The Customer Care Section at the Nairobi Office is well-equipped to handle various inquiries. Here’s a breakdown of the services handled, along with a table summarizing the key areas of assistance:
| Inquiry Type | Description |
|---|---|
| Flight Reservations | Assistance with booking, modifying, or canceling flights |
| Baggage Inquiries | Information regarding lost, delayed, or damaged baggage |
| Fare and Pricing Queries | Clarifications on fares, pricing policies, and promotions |
| Flight Schedule | Details about flight schedules, delays, and cancellations |
| Seat Selection | Help with choosing or modifying seat assignments |
| Loyalty Program | Guidance on the airline’s loyalty and rewards program |
| Special Assistance | Support for passengers with special needs or requests |
| Visa and Documentation | Information on visa requirements and travel documentation |
| Check-in Assistance | Assistance with online or airport check-in processes |
| General Information | Any other general information or assistance needed |
Royal Jordanian Provides a Wide Range of Plane/Aircraft Types
| Royal Jordanian Fleet |
| Aircraft | In service | Orders |
|---|---|---|
| Airbus A319-100 | 5 | – |
| Airbus A320-200 | 9 | – |
| Airbus A321-200 | 2 | – |
| Airbus A320neo | – | 20 |
| Boeing 787-8 | 7 | – |
| Boeing 787-9 | – | 6 |
| Embraer E175 | 2 | – |
| Embraer E195 | 2 | – |
| Embraer E190-E2 | – | 4 |
| Embraer E195-E2 | 2 | 2 |
| Royal Jordanian Cargo Fleet | ||
| Airbus A310-300F | 1 | – |
| Total | 30 | 32 |
Conclusion
The Royal Jordanian Nairobi Office stands as a crucial touch point for travelers in the Kenya, offering a spectrum of services to enhance the overall travel experience. Whether you’re looking to make reservations, inquire about baggage, or seek general assistance, the Customer Care Section at the Nairobi Office is dedicated to providing reliable and efficient support. As you plan your journey with Royal Jordanian, remember that the Nairobi Office is there to make your travel experience smoother and more enjoyable.
FAQs on Royal Jordanian Nairobi Office
How can I contact the Royal Jordanian Nairobi Office?
You can contact the Nairobi Office via phone at +254 20 822111 or by emailing customer.services@rj.com.
What types of inquiries does the Customer Care Section at the Nairobi Office handle?
The Customer Care Section handles inquiries related to flight reservations, baggage, fares and pricing, flight schedules, seat selection, loyalty programs, special assistance, visa and documentation, check-in, and general information.
Can I modify or cancel my flight reservation through the Nairobi Office?
Yes, the Customer Care Section at the Nairobi Office assists with modifying or canceling flight reservations.
How can I inquire about lost, delayed, or damaged baggage with Royal Jordanian?
Contact the Customer Care Section at the Nairobi Office immediately to report any issues with lost, delayed, or damaged baggage.
Can I get information on visa requirements and travel documentation at the Nairobi Office?
Yes, the Nairobi Office can provide information on visa requirements and travel documentation for your journey.
Are there any promotions or discounts available for Royal Jordanian flights?
For information on promotions and discounts, you can contact the Nairobi Office or check the official website for the latest offers.
Can I receive special assistance for my travel needs through the Nairobi Office?
Yes, the Customer Care Section at the Nairobi Office provides support for passengers with special needs or requests.
How can I participate in Royal Jordanian’s loyalty program and earn rewards?
You can enroll in Royal Jordanian’s loyalty program through the official website or by contacting the Customer Care Section at the Nairobi Office for guidance.
Royal Jordanian Office Other Locations
- Royal Jordanian Berlin Office in Germany
- Royal Jordanian Geneva Office in Switzerland
- Royal Jordanian Stockholm Office in Sweden
- Royal Jordanian Hong Kong Office
- Royal Jordanian Cairo Office in Egypt
- Royal Jordanian Milan Office in Italy
- Royal Jordanian Colombo Office in Sri Lanka
- Royal Jordanian Athens Office in Greece
- Royal Jordanian Jakarta Office in Indonesia
- Royal Jordanian Copenhagen Office in Denmark
- Royal Jordanian Tehran Office in Iran
- Royal Jordanian Madrid Office in Spain
- Royal Jordanian Benghazi Office in Libya
- Royal Jordanian Munich Office in Germany
- Royal Jordanian Basrah Office in Iraq
- Royal Jordanian London Office in United Kingdom
- Royal Jordanian Rome Office in Italy
- Royal Jordanian Brussels Office in Belgium
- Royal Jordanian Mosul Office in Iraq
- Royal Jordanian Aqaba Office in Jordan
- Royal Jordanian Alexandria Office in Egypt