Sri Lankan Airlines is the flag carrier of Sri Lanka that holds a strong presence in Hong Kong, China via its Sri Lankan Airlines Hong Kong Office. The airline is also the biggest in Sri Lanka in terms of aircraft and locations. From its primary hub at Bandaranaike International Airport outside of Colombo, the airline offers service to 126 destinations in 61 nations (including codeshare operations).
We shall learn about the Sri Lankan Airlines Office‘s first-rate services in Hong Kong in this article. We emphasise the hassle-free approach, individualised customer service, and other conveniences that improve the traveller’s trip experience.
Sri Lankan Airlines Hong Kong Office Contact Information
Depending on your requirements and interests, there are various ways to get in touch with the Sri Lankan Airlines Hong Kong office. Here are various ways to get in touch with the Sri Lankan Airlines office in Hong Kong.
Explore the Sri Lankan Airlines ticketing office in Hong Kong to find all the necessary contact details, such as the Sri Lankan Airlines Hong Kong office address and Sri Lankan Airlines Hong Kong phone number.
|Sri Lankan Airlines Hong Kong Office Address||SriLankan Airlines Ltd. Room 5N002, Arrival Level, North Passenger Terminal Building, Hong Kong International Airport, Hong Kong|
|Sri Lankan Airlines Hong Kong Office Working Hours||Monday through Friday (09:00 to 17:00), All operation hours are in Australian Eastern Standard Time (AEST).|
|Sri Lankan Airlines Hong Kong Office Contact Number||+1-800-491-0297 or +852 25210812|
|Sri Lankan Airlines Hong Kong Airport Office Phone Number||+852 2181 8888|
|Sri Lankan Airlines Headquarters Contact Number||+94117 77 1979|
|Sri Lankan Airlines Official Website||https://www.srilankan.com|
|Sri Lankan Airlines Online Check-in||https://www.srilankan.com/online-checkin|
|Sri Lankan Airlines Manage Booking||https://www.srilankan.com/en_uk/plan-and-book/manage-your-booking|
|Sri Lankan Airlines Facebook Support||https://www.facebook.com/flysrilankan/|
|Sri Lankan Airlines Youtube Support||https://www.youtube.com/channel/UCU_e10UGVQS8JikgDpwvdag|
|Sri Lankan Airlines Instagram Support||https://www.instagram.com/srilankanairlinesofficial|
|Sri Lankan Airlines Twitter Support||https://twitter.com/flysrilankan|
Services Offered at the Sri Lankan Airlines Hong Kong Office
For a hassle-free journey to Hong Kong, trust the expertise and assistance of the Sri Lankan Airlines ticketing office in Hong Kong. The airline’s Hong Kong Office offers many services to meet your needs. From booking flights to managing changes or cancellations, the office’s dedicated team is available to assist you.
With their round-the-clock customer support, you can rely on the office staff for all your travel requirements. Below mentioned are some of the types of services that the Office can handle:-
Check-in through Sri Lankan Airlines Airport Office
For codeshare flights or any special assistance, kindly contact the Sri Lankan Airlines Hong Kong Office. The office staff is ready to help you with your check-in for your upcoming journey. Please proceed to the Sri Lankan Airlines Office to complete your flight check-in. To ensure a seamless check-in experience, one can follow these general steps:
- Please access Google Maps or check the address from the above-mentioned table for the address of Sri Lankan Airlines’ Hong Kong office. Upon reaching the Sri Lankan Airlines office, kindly approach the check-in counter and politely request check-in assistance.
- Give them your booking reference, ticket number, flight details, and passport information to help them (the airline office or the representative) evaluate your schedule.
- Please specify any additional services you would prefer to receive on the day of your departure. The services encompass medical aid, wheelchair support, customized meals, and much more.
- The airline’s office staff will confirm the particulars of your trip, such as the flight number, date, and location, as soon as they become available. To ensure that you are who you say you are, the office will also examine your passport.
- The airline staff will eagerly assist with baggage check-in. Each item of luggage you bring will be weighed, inspected for size, and tagged.
- After that, kindly double-check your check-in details and get your boarding card for your forthcoming journey. Please go to the security checkpoint and use the designated gate to board your flight.
Flight Bookings through Sri Lankan Airlines Ticket Office
- At Hong Kong International Airport, you may locate the Sri Lankan Airlines office. Ask the Sri Lankan Airlines representative to reserve your flight when you arrive at the office.
- For help with flight reservations, get in touch with a Sri Lankan Airlines customer service agent. Please include specifics about your planned route, including the location, the requested level of service, and the number of passengers traveling with you.
- Ensure you possess the required immigration documents when preparing for an international flight.
- The Sri Lankan Airlines staff will offer available flight options for the requested date as specified by the passenger.
- The airline executive will assist you in selecting travel routes and fares based on availability. This aids in making informed decisions.
- Examine the available flight options and decide which one best suits your needs and trip plans.
- If there are any Sri Lankan Airlines special offers or promotions now running, ask the agent.
- Airline staff will assist in seat selection after flight selection. Once your travel arrangements are confirmed, a representative from the airline will initiate the booking process.
- In addition to the passenger’s name, age, and payment information, kindly supply this information.
- Debit or credit cards are accepted as forms of payment for airline tickets by passengers. At Sri Lankan Airlines’ executive counter, cash payments are accepted.
- A representative will verify and confirm your flight reservation once payment has been made in full. For your flight, you will get a booking reference.
- Your registered email address will receive the itinerary email along with the e-ticket reference number.
Flight Change by Sri Lankan Airlines Ticket Office
You can go to the Sri Lankan Airlines office in Hong Kong to request a change of flight. Here is a short, detailed instruction:
- Please make your way to the Sri Lankan Airlines representative in order to make a flight change request.
- In order to retrieve your booking, we require that you supply either the booking reference or the ticket number.
- Kindly mention the date of your selected trip and the location of your desired vacation.
- Your request will be evaluated by the agent of the airline, and then you will be given information regarding the several choices that are available for making changes.
- Once you have chosen a different flight, the agent will assist you in rebooking.
- Sri Lankan Airlines will inform you about any flight change fees or fare differences if they are applicable.
- Kindly submit the required payment.
- After the flight change is processed, the Sri Lankan Airlines representative will provide you with a new confirmation that shows the updated modifications. Please review your flight itinerary again to confirm that all the changes meet your expectations.
Flight Upgrade at Sri Lankan Airlines Hong Kong Office
For an enhanced travel experience with Sri Lankan Airlines, visit the Sri Lankan Airlines Hong Kong Office and inquire about upgrading your flight. Here is the procedure for submitting a request:
- Kindly provide the address for Sri Lankan Airlines’ office in Hong Kong so that I may assist you in contacting them.
- Please initiate a conversation with the airline representative to express your desire for an upgrade on your current flight.
- Kindly provide your booking reference number and specify the preferred class for your upgrade.
- The representative will confirm the availability of flight upgrades for your reservation.
- Furthermore, they will validate the eligibility of your flight reservation for a Sri Lankan Airlines’ Business Class Upgrade and evaluate the associated fee.
- Once you have gathered all the essential details regarding your request, kindly inquire with the flight representative about the possibility of upgrading your flight.
- Upon successful payment and upgrade, a confirmation of your flight upgrade will be sent to your registered email.
Flight Cancellation through Sri Lankan Airlines Hong Kong Office
Please stop by the Sri Lankan Airlines office in Hong Kong to cancel your flight and settle the situation in person. You can also consult the Hong Kong Office contact information of Sri Lankan Airlines to reserve your appointment.
- Extend a warm greeting to the Sri Lankan Airlines staff member stationed at the ticketing counter.
- Kindly explain your reason for the cancellation of your existing reservation with Sri Lankan Airlines. And request them to cancel the same.
- The agent will review the fare rules specific to your ticket to determine if you qualify for a refund or travel credit.
- According to the cancellation policy of Sri Lankan Airlines, if you have a restricted or dual fare, you can claim a refund based on the most restricted fare. Refunds are exclusively provided as travel credit.
- You will be provided with details regarding any relevant charges or reimbursements for your reservation.
- If you agree to the refund, kindly proceed with the cancellation process. You will receive a notification regarding the estimated processing time for your refund.
- An email confirming your cancellation will be sent to you.
How to Contact Sri Lankan Airlines Hong Kong Office?
Getting in touch with the Sri Lankan Airlines Hong Kong Baggage Office is a convenient and hassle-free way to obtain information and assistance. You have various avenues to contact them, such as face-to-face, telephone, and email. They possess the necessary expertise to efficiently manage a wide range of services and offer dependable solutions. Please refer to the following guidelines for additional details.
- Phone- For prompt contact with Sri Lankan Airlines ticketing Hong Kong Office, dial +852 25210812. The office is open during regular business hours, and their committed team is always on hand available to assist you with any matters or concerns you may have.
- In-person visit- To reach the Sri Lankan Airlines Hong Kong Office, you can also pay a visit to their office located at SriLankan Airlines Ltd. Room 5N002, Arrival Level, North Passenger Terminal Building, Hong Kong International Airport, Hong Kong. The Office operates during standard business hours (you can check online or in the above-mentioned table). The airline’s dedicated staff is ready to provide assistance for various matters, such as flight reservations, modifications, and cancellations.
- Email- To reach the Sri Lankan Airlines Hong Kong Office, you may use the following email addresses: firstname.lastname@example.org or email@example.com. The airline assures you that the office will promptly reply to your email and make every effort to fulfil your information or assistance requirements.
- Social Media-
|Social Media Platforms||Handles/Username|
What Additional Services Does the Sri Lankan Airlines Hong Kong Office Offer?
Experience the remarkable attributes and unparalleled services provided by Sri Lankan Airlines. In addition to their additional services, they also provide convenient access to luxurious lounges and hassle-free pet transportation, greatly enhancing client satisfaction. To fully grasp the range of services offered by Sri Lankan Airlines, we suggest paying a visit to their office in Hong Kong.
- Pet Travel– Cats and dogs must be accompanied by a veterinarian’s good health and rabies certificate issued in the country of origin and issued by the veterinary authorities. When the dogs arrive, a stamp fee of LKR 5 and a Customs fee of LKR 250 per dog must be paid.
- Unaccompanied minor travel: Children under the age of 12 must be accompanied by an adult aged 18 or older on the same reservation.
- Special assistance: Sri Lankan Airlines provides a wide range of specialised assistance services. Supportive partner. Online check-in. Further assistance needs. Arranging seats. Passenger escort service catering to individuals with visual impairments. Please indicate if you need a wheelchair when making your airport reservation. The airline is committed to meeting your needs to the best of our abilities.
- Baggage services and inquiries– Please feel free to contact the airline’s 24-Hour Contact Center at +94117 77 1979 (Within Sri Lanka: 1979) or send an email to firstname.lastname@example.org if you require any additional information regarding baggage.
- Group booking- Experience incredible discounts on group bookings for both domestic and international flights with Sri Lankan Airlines. To inquire about group bookings, simply reach out to the airline at +91 9311663434 or +91 8010663434. The airline guarantees a response within 24 hours.
- Hotel booking- Effortlessly book your flights online through Sri Lankan Airlines. Effortlessly reserve your upcoming flight and discover incredible offers on flights to destinations worldwide. Please visit the airline’s official website.
- Coverage against personal liabilities-The airline insurance product provides comprehensive coverage for medical expenses, trip cancellation, delays, lost or stolen baggage, personal liability, and more.
- Lost and Found– Please contact the airline office or the information desk with any questions regarding misplaced luggage. Please proceed to the nearby information desk, where the personnel will be happy to offer you more assistance.
Since its inception in 1979, Sri Lanka’s National Carrier has developed into a renowned airline, renowned for its exceptional service, convenience, safety, dependability, and punctuality. Throughout the preceding year, the airline’s rating has exhibited a consistent and notable improvement.
Sri Lankan Airlines Around the Island
FAQs on Sri Lankan Airlines Hong Kong Office
Sri Lankan Airlines Office Other Locations
- Sri Lankan Airlines Lisbon Office
- Sri Lankan Airlines Amsterdam Office
- Sri Lankan Airlines Jaffna Office
- Sri Lankan Airlines Bangkok Office
- Sri Lankan Airlines Coimbatore Office
- Sri Lankan Airlines Karachi Office
- Sri Lankan Airlines Sydney Office
- Sri Lankan Airlines Jakarta Office
- Sri Lankan Airlines Dublin Office
- Sri Lankan Airlines Kathmandu Office
- Sri Lankan Airlines Bangalore Office
- Sri Lankan Airlines Rio De Janeiro Office
- Sri Lankan Airlines Ho Chi Minh Office
- Sri Lankan Airlines Narita Office
- Sri Lankan Airlines Sepang Office
- Sri Lankan Airlines Dhaka Office
- Sri Lankan Airlines New Jersey Office
- Sri Lankan Airlines Melbourne Office
- Sri Lankan Airlines Trichy Office
- Sri Lankan Airlines Warsaw Office
- Sri Lankan Airlines Bucharest Office