Sriwijaya Air, a renowned airline in Indonesia, caters to the needs of travelers through its Malaysia Office. This guide provides insights into the Sriwijaya Air Malaysia Office, offering details on its address, contact information, and the array of services provided. Whether you’re a passenger seeking assistance or information, the Malaysia Office is the dedicated hub for a seamless travel experience.
Sriwijaya Air Malaysia Office Address and Contact Details
For passengers flying with Sriwijaya Air from or to Malaysia, the Sriwijaya Air Malaysia Office plays a crucial role in providing support. Here are the essential details:
Sriwijaya Air Malaysia Office Address
64000 Sepang, Selangor, Malaysia
Situated at 64000 Sepang, Selangor, Malaysia, the Malaysia Office ensures that travelers have easy access to information and assistance.
Sriwijaya Air Malaysia Airport Address
Airport Name: Kuala Lumpur International Airport
Airport Address: 64000 Sepang, Selangor, Malaysia
How to Contact the Sriwijaya Air Malaysia Office?
Contacting the Sriwijaya Air Office in Malaysia is straightforward, ensuring passengers can easily access the required information and support. Reach out through:
| Sriwijaya Air Malaysia Phone Number | +1-800-491-0297 or +60 3-8776 2000 |
| Sriwijaya Air Customer Service Number | 00 62 21 29279777 |
| Sriwijaya Air – Working Hours | Everyday 24×7 |
| Sriwijaya Air Hubs | Soekarno-Hatta International Airport |
| Sriwijaya Air Headquarters | Tangerang, Indonesia |
| Sriwijaya Air Head Office | Head Office |
| Sriwijaya Air Ticket Office | Ticket Office |
| Sriwijaya Air Official Website | Official Website |
| Sriwijaya Air Manage Booking | Book Now |
| Sriwijaya Air Facebook Support | https://www.facebook.com/SriwijayaAir/ |
| Sriwijaya Air Twitter Support | https://twitter.com/sriwijayaair |
| Sriwijaya Air Instagram Support | https://www.instagram.com/sriwijayaair/ |
| Sriwijaya Air YouTube Support | https://www.youtube.com/SriwijayaAirChannel |
The Sriwijaya Air Malaysia Office is committed to providing responsive and efficient communication channels.
Sriwijaya Air Malaysia Office Customer Care Section handles the following inquiries
The Customer Care Section at the Sriwijaya Air Office in Malaysia is equipped to address a wide range of inquiries to enhance passengers’ overall experience. Here’s a summary of the services handled, along with a table outlining key areas of assistance:
| Inquiry Type | Description |
| Flight Reservations | Assistance with booking, modifying, or canceling flights |
| Baggage Inquiries | Information regarding lost, delayed, or damaged baggage |
| Fare and Pricing Queries | Clarifications on fares, pricing policies, and promotions |
| Flight Schedule | Details about flight schedules, delays, and cancellations |
| Seat Selection | Help with choosing or modifying seat assignments |
| Loyalty Program | Guidance on the airline’s loyalty and rewards program |
| Special Assistance | Support for passengers with special needs or requests |
| Visa and Documentation | Information on visa requirements and travel documentation |
| Check-in Assistance | Support for online or airport check-in processes |
| General Information | Any other general information or assistance needed |
Sriwijaya Air Provides a Wide Range of Plane/Aircraft Types
| Sriwijaya Air Fleet |
| Aircraft | In Service | On Order |
|---|---|---|
| Boeing 737-500 | 1 | – |
| Boeing 737-800 | 4 | – |
| Total | 05 | — |
Conclusion
The Sriwijaya Air Malaysia Office stands as a crucial touchpoint for passengers flying in and out of Malaysia. Whether you’re in need of assistance with reservations, baggage, or general inquiries, the Customer Care Section at the Malaysia Office is dedicated to providing reliable and efficient support. Additionally, Sriwijaya Air’s diverse fleet ensures that passengers have access to a range of aircraft types, each designed to cater to specific travel requirements. As you plan your journey with Sriwijaya Air, rest assured that the Malaysia Office is committed to making your travel experience memorable and hassle-free.
FAQs on Sriwijaya Air Malaysia Office
How can I contact the Sriwijaya Air Malaysia Office for flight reservations?
You can contact the Malaysia Office via phone at +60 3-8776 2000 for immediate assistance.
What types of inquiries does the Customer Care Section at the Malaysia Office handle?
The Customer Care Section handles inquiries related to flight reservations, baggage, fares and pricing, flight schedules, seat selection, loyalty programs, special assistance, visa and documentation, check-in, and general information.
Can I modify or cancel my flight reservation through the Malaysia Office?
Yes, the Customer Care Section at the Malaysia Office assists with modifying or canceling flight reservations.
How can I inquire about lost, delayed, or damaged baggage with Sriwijaya Air in Malaysia?
Contact the Customer Care Section at the Malaysia Office immediately to report any issues with lost, delayed, or damaged baggage.
What is Sriwijaya Air’s loyalty and rewards program, and can I enroll in it through the Malaysia Office?
Sriwijaya Air offers a loyalty and rewards program. Details and enrollment information can be obtained through the Customer Care Section at the Malaysia Office.
Are there different types of aircraft operated by Sriwijaya Air, and how can I learn more about them?
Yes, Sriwijaya Air operates various aircraft types, including the Boeing 737-500 and Boeing 737-800. You can inquire about specific aircraft details through the Malaysia Office.
Can the Malaysia Office assist with special accommodations for passengers with specific needs?
Yes, the Customer Care Section is equipped to provide support for passengers with special needs or requests.
What are the visa requirements for my destination, and can I obtain information from the Malaysia Office?
The Malaysia Office can provide information on visa requirements and travel documentation for your destination.
How can I check the flight schedule for my Sriwijaya Air flight departing from Malaysia?
Inquiries regarding flight schedules, delays, and cancellations can be directed to the Customer Care Section at the Malaysia Office.
What steps should I take for online or airport check-in, and can the Malaysia Office assist with this?
The Customer Care Section at the Malaysia Office can provide support and guidance for both online and airport check-in processes.