Transavia Airlines is a popular low-cost airline based in the Netherlands, offering flights to various destinations across Europe and North Africa. If you’re planning a trip to or from Helsinki and looking to fly with Transavia, you may be wondering where is Transavia Airlines Helsinki Office is located. At the Transavia Airlines Helsinki Ticket Office, you can take care of a range of travel-related tasks, such as booking flights, checking in for your trip, and managing your reservations.
Transavia Airlines, known for its affordable fares and reliable service, has made its mark on the European travel industry as a preferred low-cost carrier. With a focus on customer satisfaction and a wide array of destinations, Transavia offers a travel experience that combines value with comfort. For those in the City of Lights looking to embark on their next adventure, the Transavia Airlines Office in Helsinki serves as a hub of activity and assistance.
What is the Transavia Airlines Helsinki Office Address?
Here is a map and office address for Helsinki:
Helsinki-Vantaa International Airport 01531 Vantaa, Finland
How to Contact the Transavia Airlines Helsinki Office?
If you’re looking to contact the Transavia Airlines Helsinki Office, there are several ways you can do so to receive assistance with bookings, flight information, customer service inquiries, and more. Here’s how you can get in touch:
Helsinki Office Phone Number | +1-800-491-0297 or +358 200 14636 |
Customer Support Number | +35 22 70 02 728 |
Contact Support Email-ID | groups@transavia.com |
Headquarters Address | Haarlemmermeer, Netherlands |
Hubs | Amsterdam Airport Schiphol |
Working Hours | 7 days a week from 8 a.m. to 10 p.m |
Official Website | https://www.transavia.com/ |
Manage Booking | https://www.transavia.com/en-EU/my-transavia/ |
Online Check-in | Click Here |
Flight Status | Click Here |
luggage Information | Click Here |
Hand luggage Information | Click Here |
Facebook Support | https://www.facebook.com/transavia |
Twitter Suppor | https://twitter.com/transavia |
Instagram Support | https://www.instagram.com/transavia/ |
YouTube Support | https://www.youtube.com/user/transavia |
No matter which method you choose, the team at the Transavia Airlines Helsinki Office is dedicated to providing excellent customer service and assisting you with all of your travel needs. Remember to have your booking reference and personal details handy when contacting Transavia Airlines for a more efficient service experience. Customer service hours may vary, so check the most current hours of operation when planning to make a call or visit.
Queries Handled by the Customer Care Team of the Transavia Airlines Office in Helsinki
The customer care team of Transavia Airlines Office is equipped to handle a wide range of queries to assist passengers before, during, and after their flights. While there may not be a designated office in Helsinki where customers can visit in person, the customer care team can be reached through various communication channels, as previously mentioned. Here are some common queries that the customer care team can address:
Flight Bookings
- Customers can get assistance with making new flight reservations, modifying existing bookings, or confirming details of their upcoming flights.
Cancellations and Refunds
- Passengers may need to cancel their flights due to unforeseen circumstances. The customer care team can guide them through the cancellation process and provide information on eligibility for refunds.
Flight Changes
- If a passenger needs to change the date, time, or destination of their flight, customer care can help facilitate these changes subject to the airline’s policy and any potential fare differences.
Special Requests
- Assistance with special requests such as meals, accessibility services, or the arrangement of extra legroom seats can be handled by customer care.
Baggage Queries
- The team can provide information on baggage allowances, fees for excess baggage, and guidance in the event of lost, delayed, or damaged baggage.
Check-in Assistance
- Passengers can get help with online check-in procedures or resolve issues they may encounter during self-check-in.
Group Bookings
- For those traveling in groups, the customer care team can help coordinate group reservations to ensure everything runs smoothly.
Travel Insurance
- Information about travel insurance options available through Transavia or its partners can be obtained from customer care.
Flying Blue Loyalty Program
- Questions related to the Flying Blue program, including earning and redeeming miles on Transavia flights, can be addressed by customer service.
Flight Status and Schedules
- Passengers can inquire about the status of a specific flight or learn about the schedules for upcoming flights.
Feedback and Complaints
- The customer care team also handles feedback and resolves complaints to ensure a satisfactory resolution for passengers.
Health and Safety Protocols
- With changing health and safety measures, passengers may have questions about the requirements for their flights, including COVID-19 related policies.
Travel Documentation
- Customer care can provide advice on the required travel documentation for different destinations, such as visas and passports.
It’s important for passengers to know that while the customer care team can handle a broad spectrum of issues, some matters may need to be directed to specific departments, like baggage claims or the Flying Blue customer service. Always ensure that you’re contacting the correct department for your specific issue to receive the most efficient service.
Why we Connecting with Transavia Airlines Helsinki Office?
Connecting with the Transavia Airlines Helsinki Office, or their customer service team if an office is not physically present in Helsinki, can be crucial for several reasons. Passengers may need to reach out for the following purposes:
Local Support | Passengers may prefer assistance in their local language or within their time zone, making it more convenient to connect with the Helsinki-based service team. |
Immediate Assistance | For urgent matters, such as last-minute changes to a flight due to an emergency, travelers often require immediate support, which can be facilitated through direct contact with customer service. |
Complex Travel Issues | Some travel concerns can be intricate, like rebooking after a missed connection or organizing assistance for a passenger with reduced mobility. These situations are often better handled with personalized support. |
Detailed Information | While general information is available online, passengers might have specific questions that relate to their unique circumstances. Direct contact allows for tailored advice and detailed explanations. |
Travel Changes Due to Unforeseen Events | In the event of strikes, natural disasters, or other unforeseen events that could affect flights, passengers may need to contact the airline directly for information on flight changes or cancellations. |
Feedback and Complaints | If passengers have had an experience they wish to provide feedback on or file a complaint about, speaking directly to a customer service representative can ensure their concerns are heard and addressed appropriately. |
Special Services | Booking special services, such as transporting a pet, sports equipment, or requesting special medical assistance, might require direct communication with the airline’s customer service. |
Clarification on Policies | Airline policies on baggage, check-in, boarding, and seating can be complex, and passengers may need clarification to plan their travel accordingly. |
Peace of Mind | Some passengers find peace of mind in having a conversation with an airline representative, confirming their travel details, and getting answers to their questions in real-time. |
It’s important to note that Transavia Airlines, like many low-cost carriers, encourages passengers to use online services for efficiency and to reduce costs. However, they do provide customer service through various channels to ensure that passengers can receive the assistance they need.
Where to Download the Transavia Airlines Mobile Application?
Download the Transavia Airlines Application from the below-mentioned links and drop your query there:
Android Users | https://play.google.com/store/apps/details?id=com.mttnow.droid.transavia&hl=en&gl=US |
IOS Users | https://apps.apple.com/us/app/transavia/id582302037 |
Which Planes Does Transavia Airlines Fly?
Transavia Airlines Fleet |
Aircraft | In service | Orders |
---|---|---|
Airbus A320neo | – | – |
Airbus A321neo | 1 | – |
Boeing 737-700 | 4 | – |
Boeing 737-800 | 40 | – |
Total | 45 | — |
FAQs Related to the Transavia Airlines Helsinki Office
Here are some frequently asked questions below the Transavia Airlines Helsinki Office:
Where is the Transavia Airlines Helsinki Office located?
Helsinki-Vantaa International Airport 01531 Vantaa, Finland
What are the hours of operation for the Transavia Airlines Helsinki Office?
7 days a week from 8 a.m. to 10 p.m
How can I contact the Transavia Airlines Helsinki Office?
You can contact the Transavia Airlines Helsinki Office by phone at +358 200 14636
What types of queries can the Transavia Airlines Helsinki Office assist with?
The Transavia Airlines Helsinki Office can assist with a wide range of queries and concerns, including booking flights, managing reservations, checking in for your flight, baggage issues, special requests, and refunds or compensation.
Do I need to visit the Transavia Airlines Helsinki Office in person to manage my reservation?
No, you can also manage your reservation online or by contacting Transavia’s Helsinki customer service team by phone, email, or live chat.
Can the Transavia Airlines Helsinki Office help with special requests, such as wheelchair assistance?
Yes, the Transavia Airlines Helsinki Office can assist with special requests, such as a need for a wheelchair or other assistance.
Can I check in for my flight at the Transavia Airlines Helsinki Office?
Yes, the Transavia Airlines Helsinki Office can assist with checking in for your flight, either online or at the airport.
Can the Transavia Airlines Helsinki Office help if I have lost or damaged luggage?
Yes, the Transavia Airlines Helsinki Office can assist if you have lost or damaged luggage or if you need to make special arrangements for oversized or fragile items.
Can I get general information about Transavia Airlines from the Helsinki Office?
Yes, the Transavia Airlines Helsinki Office can answer general questions about the airline, such as information about destinations, policies, and procedures.
Transavia Airlines Office Other Locations
- Transavia Airlines Valencia Office
- Transavia Airlines Russia Office
- Transavia Airlines Brussels Office
- Transavia Airlines Tel Aviv Office
- Transavia Airlines Alicante Office
- Transavia Airlines Palerme Office
- Transavia Airlines Tunisia Office
- Transavia Airlines Luton Office
- Transavia Airlines Nantes Office
- Transavia Airlines Indonesia Office
- Transavia Airlines Florence Office
- Transavia Airlines Marrakech Office
- Transavia Airlines Girona Office
- Transavia Airlines Amsterdam Office
- Transavia Airlines Faro Office
- Transavia Airlines Egypt Office
- Transavia Airlines Dublin Office
- Transavia Airlines Algiers Office
- Transavia Airlines Palma Office
- Transavia Airlines Istanbul Office
- Transavia Airlines Toulon Office