Air Canada Hong Kong Office

Airlines Office’s, Head Office, Ticket Office, Headquarters

22

time

24x7

Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+852 2523 5633


https://www.aircanada.com/


Hong Kong, Kwun Tong, Wai Yip St, 223, Manulife Financial Centre Tower A, Room 804A

verified

Air Canada is the flag carrier and largest airline of Canada. It operates flights to and from numerous destinations around the world, including Hong Kong. If you are planning a trip to Hong Kong and need to book a flight with Air Canada, or if you need assistance with a flight you have already booked, you may need to visit the Air Canada Hong Kong Office.

At the Air Canada office in Hong Kong, you can book flights, make changes to your existing booking, and get assistance with any issues or questions you may have about your flight. The staff at the Air Canada Hong Kong Office are trained to assist with a wide range of issues and are dedicated to providing excellent customer service.

In addition to the office in Hong Kong, Air Canada also has a customer service center that you can contact by phone number if you need assistance. The customer service center is available 24 hours a day, 7 days a week, and can be reached at the following number: +852 2523 5633.

Whether you need to book a flight, make changes to an existing booking, or get assistance with a flight you have already taken, the Air Canada Hong Kong Office is there to help. With a convenient location and friendly, helpful staff, it is the perfect place to turn for all of your Air Canada-related needs in Hong Kong.

Air Canada Hong Kong Office Address

The Air Canada Hong Kong Office Address is located at the following:

Air Canada Hong Kong Office

Hong Kong, Kwun Tong, Wai Yip St, 223, Manulife Financial Centre Tower A, Room 804A

The Air Canada Hong Kong Office is located in the central business district of Hong Kong and is easily accessible by taxi or public transportation.

Air Canada Hong Kong Airport Office

If you are flying with Air Canada to or from Hong Kong and need assistance at the airport, you can visit the Air Canada airport office.

The Air Canada airport office in Hong Kong is located at Hong Kong International Airport, which is the main international airport serving the city. Hong Kong International Airport is located approximately 30 kilometers east of the city center and is easily accessible by taxi or public transportation.

The Air Canada airport office at Hong Kong International Airport is located in the main terminal building, and is open during the airport’s operating hours. At the Air Canada airport office, you can get assistance with a wide range of issues, including booking flights, changing existing bookings, checking in for flights, and obtaining boarding passes. The staff at the Air Canada airport office are trained to assist with a variety of issues and are dedicated to providing excellent customer service.

Whether you need assistance with booking a flight, making changes to an existing booking, or obtaining assistance at the airport, the Air Canada airport office in Hong Kong is there to help. With friendly, helpful staff and a convenient location at Hong Kong International Airport, it is the perfect place to turn for all of your Air Canada-related needs in Hong Kong.

Air Canada Hong Kong Office Phone Number

Air Canada has a dedicated office in Hong Kong, where travelers can get assistance with various services, including booking flights, managing reservations, and obtaining information about Air Canada’s routes and policies. If you need to contact the Air Canada office in Hong Kong, here is the phone number:

Air Canada Hong Kong Office Phone Number: +852 2523 5633

This Air Canada Hong Kong Office phone number is available from Monday to Friday, from 9:00 AM to 5:00 PM local time. You can also contact the Air Canada office in Hong Kong via email at BKKreservations@aircanada.ca.

In addition to the Hong Kong office, Air Canada also has a customer service center that you can contact for assistance with your flights. The customer service center is available 24 hours a day, 7 days a week, and can be reached at the following number:

Air Canada Customer Service Phone Number: +1-888-247-2262 (toll-free within North America) or +1-514-393-3333 (from outside North America)

Whether you are booking a flight, making a reservation, or needing assistance with a problem during your travel, the Air Canada team in Hong Kong and the customer service center are available to help you.

How to Contact Air Canada Hong Kong Office?

If you need assistance with your Air Canada flights while in Hong Kong, or if you have any questions about Air Canada’s services and policies, you can contact the Air Canada office in Hong Kong. Here’s how:

Phone: The easiest way to contact the Air Canada office in Hong Kong is by phone. The office can be reached at +852 2523 5633 from Monday to Friday, from 9:00 AM to 5:00 PM local time.

Email: You can also contact the Air Canada office in Hong Kong via email at BKKreservations@aircanada.ca. It is recommended to include your name, contact information, and a detailed description of your query or issue in the email.

In person: If you prefer to speak with a representative in person, you can visit the Air Canada Office in Hong Kong. The office is located at:

Air Canada Hong Kong Office Address

Hong Kong, Kwun Tong, Wai Yip St, 223, Manulife Financial Centre Tower A, Room 804A

It is recommended to call ahead or check the office hours before visiting in person.

Air Canada Hong Kong Office Address Hong Kong, Kwun Tong, Wai Yip St, 223, Manulife Financial Centre Tower A, Room 804A
Air Canada Hong Kong Office Phone Number
+1-800-491-0297 and +852 2523 5633
Air Canada Hong Kong Office Cargo Department Operational Telephone Number773 686 3600
1 800 722 6232
Fax Number of Air Canada Hong Kong Office Cargo Department773 686 3646
Air Canada Hong Kong Office Email AddressImports: ordimport@aircanada.ca
Exports: ordexport@aircanada.ca
Operational timing of Air Canada Hong Kong Office Cargo DepartmentSunday and Monday: 07:00 a.m. to 06:30 p.m.
Tuesday to Saturday: 07:00 a.m. to 10:30 p.m.
Holidays: Closed
Air Canada Official Websitewww.aircanada.com
Air Canada Flight BookingBook Now
Air Canada Manage BookingClick Here
Air Canada Online Check-inClick Here
Air Canada Flight StatusCheck Here
Air Canada Baggage InquiriesCheck Here
Baggage Lost and FoundCheck Here
Air Canada Facebook SupportClick Here
Air Canada Youtube SupportClick Here
Air Canada Twitter SupportClick Here

In addition to the Hong Kong office, you can also contact Air Canada’s customer service center for assistance with your flights. The customer service center is available 24 hours a day, 7 days a week, and can be reached at +1-888-247-2262 (toll-free within North America) or +1-514-393-3333 (from outside North America).

Whether you are booking a flight, making a reservation, or needing assistance with a problem during your travel, the Air Canada team in Hong Kong and the customer service center are available to help you.

Queries Handled by Air Canada Hong Kong Office?

Air Canada’s Hong Kong office is responsible for handling a wide range of queries and requests from customers in the region. Some of the most common queries that are handled by the Hong Kong office include:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi
  1. Booking and Changing Flights: Customers can reach out to the Hong Kong office to book or change flights on Air Canada. This includes making reservations, purchasing tickets, and modifying existing bookings.
  2. Assisting with Flight Disruptions: In the event of flight disruptions, such as cancellations or delays, the Hong Kong office can assist customers with finding alternative travel options and making necessary arrangements.
  3. Providing Information on Destinations and Services: The Hong Kong office can provide information on Air Canada’s destinations, as well as the services and amenities offered on board. This includes information on in-flight entertainment, seating options, and meals and beverages.
  4. Handling Lost and Damaged Baggage: If a customer’s luggage is lost or damaged during travel, the Hong Kong office can assist with filing a claim and getting the issue resolved.
  5. Answering General Questions: The Hong Kong office is also equipped to answer a variety of general questions about Air Canada’s policies and procedures, such as check-in procedures, baggage allowances, and special assistance for travelers with disabilities.

Overall, the Hong Kong office is a valuable resource for Air Canada customers in the region, offering assistance with a wide range of travel-related queries and issues.

Why Must You Choose Air Canada Hong Kong Office?

There are several reasons why you should choose the Air Canada Hong Kong office for your travel needs. Here are just a few:

  1. Wide Range of Destinations: Air Canada offers flights to over 200 destinations around the world. This means that the Hong Kong office can help you find the perfect destination for your next vacation or business trip.
  2. High-Quality Service: Air Canada is known for its commitment to customer service, and the Hong Kong office is no exception. The staff is friendly, knowledgeable, and dedicated to helping you have a smooth and enjoyable travel experience.
  3. Convenient Location: Located in the heart of Hong Kong, the Air Canada office is easily accessible by public transportation or taxi. This makes it convenient for travelers in the region to get the assistance they need with their travel arrangements.
  4. Wide Range of Services: In addition to booking and changing flights, the Hong Kong office can also assist with a variety of other services, including answering general questions, handling lost or damaged baggage, and providing information on destinations and services.
  5. Competitive Prices: Air Canada offers competitive pricing on flights to a wide range of destinations, making it a cost-effective choice for travelers.

Overall, choosing the Air Canada Hong Kong office for your travel needs means that you’ll have access to a wide range of destinations, high-quality service, convenient location, and a wide range of services, all at competitive prices.

How to Book a Flight with Air Canada?

Booking a flight with Air Canada is a simple and convenient process. Follow these steps to book your flight:

  1. Go to the Air Canada website (www.aircanada.com).
  2. Select the type of trip you want to book (one-way, round-trip, or multi-city).
  3. Enter your departure and arrival cities. You can also use the “Nearby airports” feature to find flights to airports in the same region as your desired destination.
  4. Choose your travel dates. If you are flexible with your travel dates, you can use the “Low fare calendar” to find the cheapest flights.
  5. Select the number of passengers and the class of service (economy, premium economy, business, or first class).
  6. Click “Search flights” to view a list of available flights.
  7. Choose a flight that meets your needs and click “Select” to proceed to the booking page.
  8. Enter your personal and payment information to complete the booking process.

Air Canada also offers the option to book flights over the phone by calling their reservations line. You can also book flights through a travel agency or online travel booking website.

Before you book, it’s a good idea to review Air Canada’s baggage policies and fees to ensure that you are aware of any additional costs that may apply to your trip. You can also sign up for the Aeroplan loyalty program to earn points on your flights and redeem them for rewards.

Overall, booking a flight with Air Canada is a straightforward process that can be easily completed online or over the phone. With a wide range of destinations, competitive prices, and excellent customer service, Air Canada is a great choice for your travel needs.

What is the Air Canada Baggage Allowance? 

The Air Canada baggage allowance refers to the amount and type of luggage that passengers are allowed to bring on a flight. Air Canada’s baggage policies vary depending on the class of service, the route, and the fare type. Here is an overview of the Air Canada baggage allowance:

  1. Carry-on Baggage: Passengers are allowed to bring one standard carry-on bag and one personal item (such as a purse, laptop, or briefcase) on board. The carry-on bag must fit in the overhead bin or under the seat in front of you and must not exceed the dimensions of 21.5 x 15.5 x 9 inches (55 x 40 x 23 cm).
  2. Checked Baggage: The number of checked bags and the weight allowance depend on the class of service and the fare type. For economy class, the standard checked baggage allowance is two bags weighing up to 23 kg (50 lb) each. For premium economy, business, and first class, the allowance is typically higher. It is always a good idea to check the specific baggage allowance for your flight before you travel.
  3. Overweight and Oversized Baggage: If your checked baggage exceeds the weight or size limits, you will be charged additional fees. Air Canada charges CAD 100 for each oversized bag and CAD 100 for each bag weighing more than 23 kg (50 lb) up to 32 kg (70 lb). Bags weighing more than 32 kg (70 lb) are not accepted.
  4. Special Items: Air Canada allows passengers to bring certain special items as part of their baggage allowance, such as sports equipment, musical instruments, and medical equipment. There may be additional fees for these items, and it is recommended to contact Air Canada to confirm the policies and procedures.

It is always a good idea to familiarize yourself with the Air Canada baggage allowance before you travel to avoid any unnecessary delays or fees at the airport. If you have any questions or need to make special arrangements, you can contact Air Canada’s customer service team for assistance.

What is the Procedure of Air Canada Online Check-in?

Air Canada offers online check-in as a convenient way for passengers to check in for their flights from the comfort of their own home or while on the go. Air Canada Online check-in is available from 24 hours to 1 hour before the scheduled departure time, depending on the route and the class of service. Here is the procedure for Air Canada online check-in:

  1. Go to the Air Canada website (www.aircanada.com) or launch the Air Canada app on your mobile device.
  2. Click on the “Check-in” button and enter your reservation number and the last name of the passenger. You can also check in using the Aeroplan number if you are a member of the loyalty program.
  3. Select the flight and the passenger(s) you want to check in.
  4. Follow the prompts to complete the check-in process. This may include selecting your seat, purchasing additional baggage, and reviewing your itinerary.
  5. Print your boarding pass or save it on your mobile device. You can also choose to have your boarding pass sent to your email or have it delivered to your mobile device through the app.

It is important to note that online check-in is not available for all flights, and some routes may have different check-in procedures. If Air Canada online check-in is not an option for your flight, you can check in at the airport by visiting the Air Canada counter or using the self-service kiosks.

Overall, Air Canada online check-in is a quick and easy way to check in. It allows you to avoid long lines at the airport and save time on your travel day.

How to Check Air Canada Flight Status? 

There are several ways to check the status of your Air Canada flight. Here are some options:

  1. Go to the Air Canada website (www.aircanada.com) and click on the “Flight status” tab. Enter your flight number and the date of travel, and click “Search.” This will provide you with the latest information on your flight, including the departure and arrival times, terminal, and gate number.
  2. Download the Air Canada app on your mobile device. The app allows you to check the status of your flight, as well as access your itinerary, check in, and receive notifications about any changes to your flight.
  3. Call Air Canada’s customer service center. The phone number for the customer service center can be found on the Air Canada website or by contacting your travel agent.
  4. Check the status of your flight at the airport. You can check the flight information displays at the airport or visit the Air Canada counter for assistance.

It is always a good idea to check the status of your flight before you leave for the airport, especially if you are traveling during inclement weather or during a busy travel season. This will help you plan your travel accordingly and arrive at the airport on time.

Keep in mind that flight schedules can change due to a variety of factors, including weather, technical issues, and maintenance. Air Canada will make every effort to inform you of any changes to your flight as soon as possible, but it is always a good idea to check the status of your flight to ensure that you have the most up-to-date information.

How to Cancel Air Canada Flight Ticket?

If you need to cancel your Air Canada flight, there are a few steps you will need to follow. Here is what you need to know about canceling your Air Canada flight ticket:

  1. Check the Ticket Refundability: Not all Air Canada tickets are refundable, so it is important to check the terms and conditions of your ticket before you try to cancel it. If your ticket is non-refundable, you may be able to apply for a travel voucher or a credit towards a future flight, depending on the fare type and the circumstances of the cancellation.
  2. Cancel your Flight: If your ticket is refundable, you can cancel it through the Air Canada website or by calling the customer service center. You will need to provide your reservation number and the last name of the passenger. If you booked your flight through a travel agency or online booking website, you will need to contact them directly to cancel your ticket.
  3. Request a Refund: If your ticket is refundable and you are eligible for a refund, you can request one through the Air Canada website or by contacting the customer service center. Refunds may take up to 7-10 business days to process, and the amount of the refund may be subject to fees and charges, depending on the fare type and the terms and conditions of your ticket.

Keep in mind that if you need to cancel your flight due to a change in your travel plans, it is always a good idea to do it as soon as possible. This will give you the best chance of getting a full or partial refund, depending on the refundability of your ticket.

Overall, Air Canada flight ticket cancellations is a straightforward process, as long as you are aware of the terms and conditions of your ticket and follow the appropriate steps. If you have any questions or need assistance, you can contact Air Canada’s customer service team for help.

Types of Planes / Aircraft in Air Canada

Air Canada operates a diverse fleet of aircraft to serve its wide range of destinations and routes. Here is an overview of the types of planes in the Air Canada fleet:

  1. Airbus A220: This is a modern, fuel-efficient aircraft that is used on short- to medium-haul routes. It has a seating capacity of up to 140 passengers and is known for its quiet and comfortable cabin.
  2. Airbus A320: The Airbus A320 is a popular mid-sized aircraft that is used on short- to medium-haul routes. It has a seating capacity of up to 180 passengers and is known for its fuel efficiency and advanced technology.
  3. Airbus A321: The Airbus A321 is a longer version of the A320 and is used on medium- to long-haul routes. It has a seating capacity of up to 220 passengers and is known for its spacious cabin and fuel efficiency.
  4. Airbus A330: The Airbus A330 is a long-range aircraft that is used on long-haul routes. It has a seating capacity of up to 335 passengers and is known for its spacious cabin, advanced technology, and fuel efficiency.
  5. Boeing 737: The Boeing 737 is a popular mid-sized aircraft that is used on short- to medium-haul routes. It has a seating capacity of up to 200 passengers and is known for its reliability and advanced technology.
  6. Boeing 787: The Boeing 787 is a long-range aircraft that is used on long-haul routes. It has a seating capacity of up to 300 passengers and is known for its fuel efficiency, advanced technology, and spacious cabin.

Air Canada is constantly updating its fleet to ensure that it has the most modern and efficient aircraft to serve its customers. The airline is also committed to sustainability and has implemented a number of measures to reduce its environmental impact, such as investing in fuel-efficient aircraft and offsetting its carbon emissions.

Air Canada: Flying to the Big Top and Beyond

FAQs Related on Air Canada Hong Kong Office

To contact the Air Canada office in Hong Kong, you can call +852 2523 5633 or email aircanada@aircanada.com. You can also visit the office in person at the following address:

Air Canada

Hong Kong, Kwun Tong, Wai Yip St, 223, Manulife Financial Centre Tower A, Room 804A

To talk to someone at the Air Canada office in Hong Kong, you can call the customer service center at +852 2523 5633. The customer service team is available to assist you with booking a flight, changing or canceling a reservation, or answering any questions or concerns you may have.

You can also visit the Air Canada office in person at the following address:

Air Canada

Hong Kong, Kwun Tong, Wai Yip St, 223, Manulife Financial Centre Tower A, Room 804A

Keep in mind that the operating hours of the Air Canada office in Hong Kong may vary, so it is always a good idea to call or check the website before you visit. If you are unable to reach the office by phone or in person, you can also contact Air Canada through the website or by email at aircanada@aircanada.com. The customer service team will be happy to assist you with your needs.

The headquarters of Air Canada is located in Montreal, Quebec, Canada.

It depends on where you are traveling to and from, and the requirements of the destination countries. Some countries may require a negative PCR (polymerase chain reaction) test result for COVID-19 as a condition of entry. It is recommended that you check the travel requirements for your specific itinerary with Air Canada or the local authorities at your destination.

Yes, a boarding pass is required to board a flight with Air Canada. You can obtain a boarding pass by checking in online or at an airport kiosk, or by speaking with a representative at the airport check-in counter. It is important to arrive at the airport with your boarding pass and proper identification, as you will need to present both in order to go through security and board your flight.

If you wish to make a complaint to Air Canada about your experience with the airline, you can do so by contacting the customer service team. You can reach the customer service team by phone, email, or through the online contact form on the Air Canada website. If you are in Hong Kong, you can also visit the Air Canada Hong Kong Office in person to speak with a representative about your complaint. It is advisable to have your booking reference or ticket number and any relevant details about your experience ready when you contact the customer service team to help them assist you more efficiently.

Air Canada is a reputable and reliable airline that operates flights to destinations around the world. Like all airlines, it may occasionally experience delays or cancellations due to factors such as weather, technical issues, or operational challenges. However, Air Canada has a strong safety record and works to minimize disruptions to its flights whenever possible. It is also committed to providing excellent customer service, and has a team of dedicated professionals who are available to assist passengers with any issues or concerns they may have. Overall, Air Canada is a reliable airline that is dedicated to providing a safe and enjoyable travel experience for its passengers.

It is currently not required for passengers to be vaccinated against COVID-19 in order to travel with Air Canada. However, some countries may have vaccination requirements for travelers as a condition of entry.

The CEO of Air Canada is Calin Rovinescu. He has been the CEO of the airline since 2009 and has held various leadership positions with the company since joining in 1992.

Air Canada Office Other Locations