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Batik Air, a prominent Indonesian airline, extends its reach through the Surabaya Office. Surabaya, known for its picturesque landscapes, becomes a strategic hub for Batik Air to provide seamless services to travelers. In this comprehensive guide, we will explore the Surabaya office address, contact details, customer care services, and the aircraft types operated by Batik Air through its Surabaya office.
Batik Air Surabaya Office Address and Contact Details
For individuals and travelers in Surabaya seeking to connect with Batik Air Offices, the Surabaya Office provides a convenient location. The office’s address is as follows:
Batik Air Surabaya Office Address
Surabaya, East Java 61253, Indonesia
Strategically located on Surabaya, East Java 61253, Indonesia, the Batik Air Surabaya Office ensures accessibility for customers, offering a physical space for inquiries, bookings, and general assistance.
Batik Air Surabaya Airport Address
Airport Name: Juanda International Airport (SUB)
Airport Address: Jl. Ir. Haji Juanda, Sedati, Sidoarjo Regency, East Java 61253, Indonesia
How to contact the Batik Air Surabaya Office?
Communicating with the Batik Air Surabaya Office is designed to be seamless, ensuring efficient service for customers in Surabaya. Reach out through the following channels:
Batik Air Surabaya Phone Number | +1-800-491-0297 or +62 31 2986200 |
Batik Air – Working Hours | Everyday 24×7 |
Batik Air Hubs | Soekarno-Hatta International Airport |
Batik Air Headquarters | Jakarta, Indonesia |
Batik Air Head Office | Head Office |
Batik Air Ticket Office | Ticket Office |
Batik Air Official Website | Official Website |
Batik Air Manage Booking | Book Now |
Batik Air Facebook Support | https://www.facebook.com/BatikAir.MY |
Batik Air Twitter Support | https://twitter.com/batikairina |
Batik Air Instagram Support | https://www.instagram.com/malindoair/ |
The Batik Air Surabaya Office is committed to providing efficient and responsive communication channels, catering to the diverse needs of its clientele in the region.
Batik Air Surabaya Office Customer Care Section handles the following inquiries
The Customer Care Section at the Surabaya Office is well-equipped to address various inquiries. Here’s a breakdown of the services handled, along with a table summarizing the key areas of assistance:
Inquiry Type | Description |
Flight Reservations | Assistance with booking, modifying, or canceling flights |
Baggage Inquiries | Information regarding lost, delayed, or damaged baggage |
Fare and Pricing Queries | Clarifications on fares, pricing policies, and promotions |
Flight Schedule | Details about flight schedules, delays, and cancellations |
Seat Selection | Help with choosing or modifying seat assignments |
Loyalty Program | Guidance on the airline’s loyalty and rewards program |
Special Assistance | Support for passengers with special needs or requests |
Visa and Documentation | Information on visa requirements and travel documentation |
Check-in Assistance | Assistance with online or airport check-in processes |
General Information | Any other general information or assistance needed |
Batik Air Provides a Wide Range of Plane/Aircraft Types
- Airbus A320-200
- Airbus A320neo
- Airbus A321neo
- Airbus A330-300
- Boeing 737-800
Conclusion
The Batik Air Surabaya Office stands as a crucial point for travelers in Surabaya, offering a spectrum of services to enhance the overall travel experience. Whether you’re looking to make reservations, inquire about baggage, or seek general assistance, the Customer Care Section at the Surabaya Office is dedicated to providing reliable and efficient support. As you plan your journey with Batik Air, remember that the Surabaya Office is there to make your travel experience smoother and more enjoyable.
FAQs on Batik Air Surabaya Office
How can I contact the Batik Air Surabaya Office for flight reservations?
You can contact the Surabaya Office via phone at +62 31 2986200 or by visiting the office in person at Surabaya, East Java 61253, Indonesia.
What types of inquiries does the Customer Care Section at the Surabaya Office handle?
The Customer Care Section handles inquiries related to flight reservations, baggage, fares and pricing, flight schedules, seat selection, loyalty programs, special assistance, visa and documentation, check-in, and general information.
Can I modify or cancel my flight reservation through the Surabaya Office?
Yes, the Customer Care Section at the Surabaya Office assists with modifying or canceling flight reservations.
How can I inquire about lost, delayed, or damaged baggage with Batik Air in Surabaya?
Contact the Customer Care Section at the Surabaya Office immediately to report any issues with lost, delayed, or damaged baggage.
What is Batik Air’s loyalty and rewards program, and can I enroll in it through the Surabaya Office?
Batik Air offers a loyalty program. You can enroll through the official website or by contacting the Customer Care Section at the Surabaya Office for guidance.
Can I get information on visa requirements and travel documentation at the Batik Air Surabaya Office?
Yes, the Surabaya Office can provide information on visa requirements and travel documentation for your journey.
How can I check the flight schedule for Batik Air flights from Surabaya?
You can inquire about the flight schedule by contacting the Customer Care Section, checking the official website, or using the Batik Air mobile app.
Are there any promotions or discounts available for Batik Air flights from Surabaya?
For information on promotions and discounts, you can contact the Surabaya Office or check the official website for the latest offers.
Can I receive special assistance for my travel needs through the Batik Air Surabaya Office?
Yes, the Customer Care Section at the Surabaya Office provides support for passengers with special needs or requests.
How can I choose or modify my seat assignment for Batik Air flights departing from Surabaya?
You can get assistance with choosing or modifying seat assignments by contacting the Customer Care Section at the Surabaya Office or using the online tools provided by Batik Air.
Batik Air Office Other Locations
- Batik Air Jakarta Office
- Batik Air Palembang Office
- Batik Air Biak Office
- Batik Air Denpasar Office
- Batik Air Pangkalpinang Office
- Batik Air Makassar Office
- Batik Air Lubuklinggau Office
- Batik Air Sorong Office
- Batik Air Batam Office
- Batik Air Jayapura Office
- Batik Air Labuan Bajo Office
- Batik Air Semarang Office
- Batik Air Kupang Office
- Batik Air Canberra Office
- Batik Air Luwuk Office
- Batik Air Siborongborong Office
- Batik Air Timika Office
- Batik Air Manado Office
- Batik Air Mamuju Office
- Batik Air Bandung Office
- Batik Air Balikpapan Office