British Airways Jakarta Office

Soekarno–Hatta International Airport, Tangerang City, Banten 19120, Indonesia

21

Jakarta@ba.com

24x7

+62 21 83780720

https://www.britishairways.com/


British Airways is a leading airline company that offers flights to destinations all over the world. One of the key offices of the company is located in Jakarta, which serves as a hub for its operations in North America. The British Airways Jakarta office is responsible for managing the airline’s flights to and from the city, as well as coordinating with other offices and departments to ensure smooth operations. The office also handles customer service for passengers traveling to and from Jakarta, and works to promote the company’s brand and services in the region.

British Airways Jakarta Office, British Airways Jakarta Office Address, British Airways Jakarta Office Phone Number, British Airways Jakarta Office Email, How to Contact British Airways Jakarta Office, British Airways headquarters

One of the major functions of the Jakarta office is to ensure that the airline’s flights to and from the city are running on schedule. The office works closely with the airport authorities and other partners to ensure that flights are able to take off and land on time, and that any issues that arise are quickly resolved.

The Jakarta office also works closely with other offices and departments within British Airways to promote the company’s services in the region. This includes working with travel agents, corporate clients, and other partners to promote the airline’s flights and services. The office also works to build relationships with local media outlets to ensure that the British Airways brand is well-represented in the region.

British Airways Jakarta Office Address

British Airways is one of the largest and most well-known airlines in the world, and it has a strong presence in Jakarta. The address of the British Airways Jakarta office is located at:

British Airways

Soekarno–Hatta International Airport, Tangerang City, Banten 19120, Indonesia

This office is located in the heart of Jakarta City. The office is easily accessible by public transportation, with several subway and bus lines stopping nearby. For those who prefer to drive, there are several parking garages in the area.

The office is open to the public from Monday to Friday from 8:00 am to 8:00 pm, and on Saturdays from 9:00 am to 5:00 pm. The office is closed on Sundays. The Jakarta office of British Airways offers a wide range of services to customers. Passengers can book flights, make changes to their reservations, and get assistance with any issues or concerns they may have. The office also offers a variety of information about the airline’s services and can help customers plan their trip.

In addition to managing flights, the Jakarta office also plays a key role in customer service. The office is staffed with customer service representatives who are able to assist passengers with any issues or concerns that they may have. They can also provide information about the airline’s services and help passengers to book flights. 

British Airways Jakarta Office Phone Number

If you are a passenger traveling to or from Jakarta, or you are in need of assistance, the Jakarta office of British Airways is here to help. The dedicated British Airways Jakarta office phone number is +62 21 83780720. This number is a toll-free number, so customers do not have to pay for the call. It is available for customers to call and get assistance with a variety of issues related to their travel with British Airways.

Customers can contact the Jakarta office for a variety of reasons, such as booking a flight, making changes to an existing reservation, or getting help with any issues or concerns they may have related to their travel with British Airways. The customer service representatives are trained to assist customers with all their needs and provide accurate and helpful information.

The British Airways Jakarta office phone number +62 21 83780720 is always ready to assist you with your travel-related queries. If you need help or have any questions about your travel, don’t hesitate to contact the Jakarta office of British Airways.

British Airways Jakarta Office Email

In addition to the physical office and phone number, customers can also contact the Jakarta office of British Airways through email. However, customers can use the British Airways contact us page on the company website, where they can fill out a form to submit their inquiry and receive a response via email.

The dedicated email service is another way for customers to reach out to the office and get assistance with their travel-related queries. The British Airways website is a great resource for customers looking for information and assistance with their travel.

How to Contact British Airways Jakarta Office?

British Airways is a popular airline that offers flights to destinations all around the world, including Jakarta City. If you need to contact the British Airways office, there are a few different ways to do so.

British Airways Jakarta Office AddressSoekarno–Hatta International Airport, Tangerang City, Banten 19120, Indonesia
British Airways Jakarta Office Phone Number+1-800-491-0297 or +62 21 83780720
British Airways Jakarta Office EmailJakarta@ba.com
Working Hours of British Airways Office24 Hours a Day, 7 Days a Week
Airport Name for British AirwaysSoekarno–Hatta International Airport
British Airways Flight BookingClick Here
British Airways Manage Bookinghttps://www.britishairways.com/travel/managebooking/public/en_gb
British Airways Check Inhttps://www.britishairways.com/travel/olcilandingpageauthreq/public/en_gb
British Airways Websitehttps://www.britishairways.com/
British Airways Facebook SupportClick Here
British Airways Instagram SupportClick Here
  1. Phone: You can call the British Airways office at +62 21 83780720. This phone number is available 24 hours a day, 7 days a week. You can use this number to make a reservation, ask a question about a flight, or make a complaint.
  2. Email: If you prefer to contact the British Airways office by email, you can send an email to Jakarta@ba.com. This email address is monitored during business hours, and you should expect a response within 24 hours.

Mail: If you prefer to send a letter, you can mail it to the British Airways Office at:

British Airways Jakarta office

Soekarno–Hatta International Airport, Tangerang City, Banten 19120, Indonesia

  1. Social Media: You can also reach out to the British Airways Jakarta office on social media platforms like Facebook and Twitter. The company has a dedicated customer service team that monitors these platforms and can help you with any questions or concerns you may have.
  2. Online: British Airways also has an online customer service portal, where you can find information on flights, make a reservation, manage your booking, and more. You can also submit a query or complaint through the website, and a customer service representative will get back to you as soon as possible.

In conclusion, there are many ways to contact the British Airways office, whether you prefer to call, email, mail, or use social media. Whichever method you choose, you can expect a prompt and helpful response from the customer service team.

Queries Handled by British Airways Jakarta Office?

The British Airways Jakarta office is dedicated to providing excellent customer service to its passengers. They handle a wide range of queries and concerns, including:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi
  1. Flight Reservations: Passengers can contact the British Airways office to make a reservation for a flight to any destination serviced by the airline. They can also make changes or cancel a reservation if needed.
  2. Flight Information: Passengers can contact the Jakarta office to get information on flight schedules, departure and arrival times, and any other details related to their flight.
  3. Special Assistance: Passengers with special needs, such as those traveling with young children, elderly passengers or those with disabilities can contact the British Airways Jakarta office for assistance with seating, wheelchair service, and other special accommodations.
  4. Lost Luggage: Passengers who have lost their luggage or whose luggage has been delayed can contact the British Airways Jakarta office for assistance in locating and recovering their belongings.
  5. Complaints: Passengers who have had a negative experience with British Airways can contact the Jakarta office to file a complaint. The customer service team will work to resolve any issues as quickly and efficiently as possible.
  6. Refunds: Passengers who wish to request a refund for a flight can contact the Jakarta office to get the process started. They will need to provide the details of their flight and the reason for the refund request.
  7. Mileage Plus: Passengers who are members of the British Airways frequent flyer program, the Executive Club, can contact the Jakarta office for assistance with redeeming miles, upgrading flights, or any other queries related to their membership.
  8. Group Travel: Passengers travelling in a group can contact the Jakarta office for assistance with group bookings and any other special requirements.

In conclusion, the British Airways Jakarta office is available to assist passengers with a wide range of queries and concerns. Whether you need to make a reservation, get flight information, request special assistance, file a complaint, request a refund, or get help with your frequent flyer program, the customer service team is ready to help.

Why Must You Choose British Airways Jakarta Office?

There are many reasons why you should choose the British Airways Jakarta office when planning your next trip.

  1. Convenience: The British Airways Jakarta office is located in the heart of the city, making it easy for you to visit in person and speak with a customer service representative. This can be especially helpful if you have complicated travel plans or need special assistance.
  2. Flight Options: British Airways offers a wide variety of flight options to destinations all over the world. Whether you’re looking for non-stop flights or connecting flights, the British Airways Jakarta office can help you find the perfect itinerary for your needs.
  3. Business Class: British Airways is known for their luxurious business class service, which offers comfortable seats, delicious meals, and exceptional service. For business travelers, choosing British Airways Jakarta office is a great way to ensure a comfortable and productive trip.
  4. Executive Club: British Airways offers a frequent flyer program called the Executive Club, which allows members to earn miles for every flight they take. These miles can be redeemed for free flights, upgrades, and other rewards. The British Airways Jakarta office can assist you with enrolling in the program and redeeming your miles.
  5. Special Assistance: The British Airways Jakarta office can assist passengers with special needs, such as those traveling with young children, elderly passengers, or those with disabilities. They can help you with seating, wheelchair service, and other special accommodations to ensure your trip is as comfortable as possible.
  6. Online Services: British Airways offers a range of online services that makes it easy for you to book your flight, check-in, manage your booking, and more. The British Airways Jakarta office can assist you with any queries related to these services.
  7. Customer Service: The British Airways Jakarta office has a dedicated customer service team that is committed to providing excellent service. Whether you have a question, concern, or complaint, they will work to resolve it as quickly and efficiently as possible.

In conclusion, choosing the British Airways Jakarta office for your next trip is a great decision. With a wide variety of flight options, luxurious business class service, the frequent flyer program, special assistance and a dedicated customer service team, British Airways office will ensure a comfortable and memorable journey.

How Can I Make a British Airways Jakarta Office Complaint?

If you’ve had a negative experience with British Airways and would like to make a complaint, the British Airways office is here to help. There are several ways to submit your complaint and get the resolution you deserve.

  1. Phone: You can call the British Airways Jakarta office at +62 21 83780720. This phone number is available 24 hours a day, 7 days a week. You can speak with a customer service representative who will take down your complaint and work to resolve the issue.
  2. Email: If you prefer to contact the British Airways Jakarta office by email, you can send an email to Jakarta@ba.com. In the email, you should include details of your complaint, your booking reference number, and your contact information. You should expect a response within 24 hours.
  3. Online: British Airways also has an online customer service portal, where you can submit a query or complaint. You will need to provide your booking reference number, your contact information, and a detailed description of your complaint. A customer service representative will get back to you as soon as possible.
  4. Social Media: You can also reach out to the British Airways Jakarta office on social media platforms like Facebook and Twitter. The company has a dedicated customer service team that monitors these platforms and can help you with any questions or concerns you may have.

It’s important to note that complaints related to lost or delayed baggage, flight cancellations, delays, denied boarding and overbooking are governed by the EU Regulation 261/2004 and for that reason it is advisable to submit the complaint within 7 days of the incident.

When making your complaint, it’s important to include as much information as possible, such as your booking reference number, flight details, and a detailed description of the issue. If you have any supporting documents, such as receipts or emails, it’s also a good idea to include them. This will help the customer service representative understand your complaint and work to resolve it as quickly as possible.

Types of Planes / Aircraft in British Airways

British Airways is one of the largest airlines in the world, and it operates a fleet of over 280 aircraft. The airline’s fleet is made up of a variety of different types of planes, each designed to meet the specific needs of its passengers. Here are some of the different types of aircraft that you might find in the British Airways fleet:

  1. Boeing 747: The Boeing 747 is one of the most iconic aircraft in the world, and it’s been a staple of the British Airways fleet for many years. This large, four-engine plane is capable of carrying up to 660 passengers, and it’s often used for long-haul flights to destinations like Jakarta, Hong Kong, and Johannesburg.
  2. Boeing 777: The Boeing 777 is another popular choice for British Airways, and it’s often used for flights to destinations like Dubai, Singapore, and Sydney. This twin-engine plane is capable of carrying up to 440 passengers, and it features a modern, spacious cabin with large windows, comfortable seats, and plenty of entertainment options.
  3. Airbus A320: The Airbus A320 is a smaller, single-aisle plane that’s used for short and medium-haul flights. This plane can carry up to 180 passengers, and it’s often used for flights within Europe, as well as to destinations in Africa, the Middle East, and Asia.
  4. Airbus A350: The Airbus A350 is a new addition to the British Airways fleet and it’s been designed with customer comfort in mind, featuring larger windows, more natural light, and advanced air-filtration systems. This aircraft is also more environmentally friendly and quieter than its predecessors.

British Airways Airport in Jakarta

British Airways operates flights to Soekarno–Hatta International Airport in Jakarta. Here’s what you need to know about flying with British Airways to and from these airports in Jakarta City.

Soekarno–Hatta International Airport is one of the busiest airports in Jakarta, and it serves as a major hub for British Airways. The airline operates flights to destinations all over the world from Soekarno–Hatta International Airport, including London, Paris, and Sydney. British Airways passengers can check in at Terminal 7, where they will find baggage check-in, security, and immigration services, as well as a variety of shops and restaurants.

Soekarno–Hatta International Airport offers a variety of facilities to make your travel experience as comfortable as possible. You’ll find baggage check-in, security, and immigration services, as well as shops, restaurants, and lounges. British Airways operates a lounge at Soekarno–Hatta International Airport Terminal 7, where passengers can relax, enjoy a drink, and access free wifi before their flight.

British Airways offers online check-in for passengers flying from Soekarno–Hatta International Airport. You can check in up to 24 hours before your flight, select your seat, and print your boarding pass or download it to your mobile device.

The British Airways Jakarta office offers special assistance to passengers with disabilities or special needs. They can help with wheelchair service, special seating, and other accommodations to ensure that your travel experience.

British Airways | Travelling with Disability & Mobility Assistance

FAQs Related on British Airways Jakarta Office

The British Airways office can be reached by phone at +62 21 83780720, by email at Jakarta@ba.com, or through their online customer service portal. They also have a dedicated customer service team that monitors social media platforms like Facebook and Twitter.

You can call their customer service number at +62 21 83780720, email them at Jakarta@ba.com, or submit a complaint through their online customer service portal. They also have a dedicated customer service team that monitors social media platforms like Facebook and Twitter.

You can change or cancel your flight booking through the British Airways website, by calling the customer service number, or by visiting a British Airways office. If you need to cancel a flight, it’s important to know that there may be fees associated with the cancellation, depending on the fare type and the date of cancellation.

You can check the status of your flight by visiting the British Airways website, calling the customer service number, or checking the flight status screens at the airport. You can also sign up for flight status notifications via email or text message.

You can check in for your flight online, at the airport, or at a self-service kiosk. Online check-in is available up to 24 hours before your flight, and it allows you to select your seat, print your boarding pass, or download it to your mobile device.

Yes, the British Airways Jakarta office offers special assistance to passengers with disabilities or special needs. They can help with wheelchair service, special seating, and other accommodations to ensure that your travel experience is as comfortable as possible. It is advisable to contact them in advance to make the necessary arrangements.

British Airways customer service is available 24 hours a day, 7 days a week.

The headquarters of British Airways is located in Waterside, Harmondsworth, England, near London’s Heathrow Airport.

British Airways is considered to be one of the world’s leading airlines, known for its high-quality service, comfortable cabins, and extensive route network. They have also been recognized for their commitment to safety and customer service, receiving numerous industry awards and accolades. However, as with any company, individual experiences may vary.

The location of British Airways call center is not publicly disclosed, but it is known that they have multiple call centers located in different locations globally.

British Airways Jakarta office is known for providing efficient and reliable service to its customers, however, as with any company, individual experiences may vary. They have a dedicated customer service team that is available 24/7 to assist customers with their queries, complaints, and concerns. They also have a dedicated team that monitors social media platforms to respond to customers quickly.

British Airways Jakarta office is known for providing good customer service to its passengers. They have a dedicated customer service team that is available 24/7 to assist customers with their queries, complaints, and concerns. They also have a dedicated team that monitors social media platforms to respond to customers quickly. The office also offers special assistance for passengers with disabilities or special needs to ensure that their travel experience is as comfortable as possible. However, as with any company, individual experiences may vary.

The British Airways CEO is Sean Doyle.

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