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China Airlines is the official airline of Taiwan, owned by the government of the Republic of China (ROC). The airline is based in Taoyuan International Airport and offers over 1,400 weekly flights, including 91 cargo flights, to 102 cities in Asia, Europe, North America, and Oceania. Additionally, passengers can quickly resolve flight booking queries by contacting the official China Airlines Ho Chi Minh Office in Vietnam.
When travelling with China Airlines from Ho Chi Minh City, make sure to have the address and contact details of their office in the city. Discover China Airlines Offices for flight booking, changes, and cancellations. Get all the essential contact information you need in this detailed article.
China Airlines Ho Chi Minh Office Contact Information
There are several practical ways to get in touch with China Airlines’ office in Ho Chi Minh City. Travel in Ho Chi Minh without a hitch thanks to the airlines’ committed staff of experts.
Find all the relevant contact details, including the China Airlines Ho Chi Minh Office Address and China Airlines Ho Chi Minh Phone Number, in the table provided below as you explore the China Airlines ticketing office.
| China Airlines Ho Chi Minh Office Address | Room 1B – 7th Floor, Crescent Plaza, 105 Ton Dat Tien Street, Tan Phu Ward, District 7, Ho Chi Minh City, Vietnam |
| China Airlines Ho Chi Minh Office Working Hours | Monday – Friday: 8:00 am – 5:00 pm / Saturday: 8:00 am – 12:00 pm, Sunday and Public Holidays Closed. |
| China Airlines Ho Chi Minh Airport Office | Tan Son Nhat International Airport (Ho Chi Minh City) |
| China Airlines Ho Chi Minh Office Contact Number | +1-800-491-0297 or +84-28-54141-008 (Reservations) |
| China Airlines Headquarters Contact Number | +86-400-888-6998, Daily (GMT+8) 08:30~17:30a |
| China Airlines Official Website | https://www.china-airlines.com/us/en |
| China Airlines Flight Booking | https://www.china-airlines.com/us/en/booking/book-flights/flight-search |
| China Airlines Manage Booking | https://bookingportal.china-airlines.com/eRetailInterface/booking-inquiry.aspx?lang=en-us&country=us&locale=en |
| China Airlines Online Check-in | https://calec.china-airlines.com/echeckin_tn/eCheckin_en.aspx |
| China Airlines Facebook Support | https://www.facebook.com/chinaairlines.global/ |
| China Airlines Youtube Support | https://www.youtube.com/@chinaairlines6168 |
| China Airlines Instagram Support | https://www.instagram.com/chinaairlines.usa/ |
Services Offered at the China Airlines Ho Chi Minh Office
You may get assistance from the staff at China Airlines Ho Chi Minh’s ticketing office with a variety of services, including making reservations, managing cancellations, informing you of the airline’s baggage policies, and guiding you through the check-in procedure.
They are trustworthy, dependable, and constantly ready to give you the assistance you require. The list below contains more information about the many services they offer.
Check-In through China Airlines Ho Chi Minh Office
One can visit the China Airlines office in Ho Chi Minh City, to check in for flights. To guarantee a seamless check-in procedure, kindly follow the instructions mentioned below.
- Find the address of the China Airlines office in Ho Chi Minh (it is listed in the table above, on the airline’s website, or travelers can also use Google Maps).
- Head to the check-in desk when you arrive at the airline’s office. Ask the China Airlines representative for help with check-in and present them with your ID and travel information.
- For itinerary evaluation, kindly provide the agent or the office staff with your booking reference or ticket number. Inform the booking agent of your preferred seat and any other special instructions at that time only.
- The staff will then confirm the specifics of your trip, including the flight number, date, and destination. Your passport will also be checked to validate your identification.
- The airline staff will assist you with checking your luggage. Baggage will be weighed, dimensions checked, and tags added.
- The staff will assign you a seat if you haven’t selected one based on availability. You are now officially checked in.
- Furthermore, if you’ve checked in online, you can easily get your boarding pass there as well.
- The last step involves going through security and boarding your flight at the assigned gate.
Flight Bookings through China Airlines Ho Chi Minh Ticket Office
Purchase your tickets from the Ho Chi Minh Office of China Airlines. To assist clients with their flight reservations, the airline’s office offers a variety of services.
You can book your flight in the office with the assistance of a China Airlines professional. Take the steps given below:-
- Simply go up to the China Airlines employee when you arrive to make your flight reservation. Briefly discuss your trip information, such as your destination, desired class of service, and the number of people, with the airline executive when you meet them.
- The employees of China Airlines will present the passenger with all feasible flight options for the chosen date. Choose an option given by the flight executive of the airline.
- Be sure that you have the appropriate immigration papers in order to board an international flight.
- To finalize your booking, kindly provide your name, contact details, and payment information.
- Once you’ve selected your flight, the airline’s staff will help you choose your seat.
- Once your travel plan is confirmed, the airline’s agent will handle the booking for you.
- Please provide your payment card details, traveler’s name, and personal information for payment. Choose from various payment methods for flight bookings: cash, credit card, or debit card.
- Once payment is complete, the representative will confirm your flight booking. You’ll receive a booking reference for your flight. The airline will send the itinerary and e-ticket number to your registered email address.
Flight Change through China Airlines Office in Ho Chi Minh
All you need to do is stop by the China Airlines office in Ho Chi Minh to request a change of flight. Here is a straightforward, detailed guide for you.
- Request a flight change by speaking with the China Airlines representative.
- For retrieval purposes, kindly provide the booking reference or ticket number.
- Please indicate your preferred departure date or location.
- The airline representative will assess your request and tell you of your possibilities for adjustments.
- The representative will walk you through the rebooking procedure after you choose a different flight.
- Any applicable fees or fare changes will be disclosed to you by China Airlines.
- Please send the required amount of money.
- The China Airlines representative will give you the most recent confirmation of the changes once the flight change is complete. Please double-check your flight schedule to make sure all the modifications meet your expectations.
Flight Upgrade through China Airlines Ticket Office
If you want to request an upgrade on a flight in person, you need to follow these steps whether you have frequent flyer status or not:
- Get in touch with China Airlines by finding their Ho Chi Minh City office’s address.
- Speak to a representative of the airline and respectfully ask for an upgrade for your current journey.
- Please provide the service class you would like to upgrade to along with your booking reference number.
- The airline’s agent will check to see if there are any flight upgrades available for your reservation.
- If your reservation qualifies for a business class upgrade, China Airlines will confirm it and calculate the price.
- Simply give the flight representative all the necessary details about your desire to upgrade your travel.
- You’ll get an email confirming the upgrade once you’ve paid for it and upgraded your flight.
Flight Cancelation through China Airlines Office
To cancel your flight with China Airlines, visit their Ho Chi Minh office. To finalize your transaction at our Ho Chi Minh office, please bring your booking reference or ticket number.
- Please notify the airline staff of your reservation cancellation and provide them with a brief explanation about the reason for your cancellation.
- In order to determine whether you are eligible for a refund or travel credit, the agent will check the fare restrictions that are particular to your ticket.
- The airline will inform you of any cancellation charges and refund policies of the airline.
- Request that the agent start the flight change cancellation process.
- When filling out the form, you could be asked to provide certain documentation, like a passport or other form of photo identification, a confirmation of your reservation, and other applicable documents.
- Once the cancellation is complete, a confirmation email will be sent to your registered email address.
How to Contact China Airlines Ho Chi Minh Office?
You can contact the airline by various methods, check the below-mentioned steps to contact the airline through various mediums:-
- Phone Call- There’s no need to panic if other approaches don’t work. For reservations, call the Ho Chi Minh City headquarters of China Airlines at +84-28-54141-008. Get in touch and work closely with a dedicated airline professional. When organizing your trip, it’s crucial to let the airline know your needs and choose a travel schedule that works for both parties.
- Visiting the Office- Either online or at the airport ticket counter, tickets can be purchased. Visit the airline counter at Tan Son Nhat Airport. You’ll probably be asked for crucial information like the departure and arrival locations, the dates of travel, and the number of passengers when you’re organizing your trip. Your suggestions are used to locate accessible flights that are currently available.
- By Mail- For assistance or any questions, you can contact the China Airlines Office at laxccci@china-airlines.com. For any questions or extra details about flights, tickets, or other services, the airline’s dedicated airline staff is ready to help you. To make reservations, get refunds, or inquire about travel, simply email China Airlines directly.
- Social Media-
| Social Media Platforms | Handles/Usernames |
| China Airlines 中華航空 | |
| @chinaairlinesrx | |
| chinaairlines.eu | |
| YouTube | @chinaairlines6168 |
| China Airlines |
What additional services does the China Airlines Ho Chi Minh Office Offer?
China Airlines Ho Chi Minh Baggage Office City, Vietnam provides a variety of additional services to complement its standard offerings. Below mentioned are some common additional services provided by the China Airlines Office in Ho Chi Minh office-
- Pet Travel– China Airlines does not allow pets to fly in the cabin. China Airlines allows cats and dogs to travel as checked baggage. Pet transportation fees are based on the weight of the pet and carrier. The airlines have set fixed rates for pets weighing under 70 lbs (32 kg). For pets weighing between 70-99 lbs (32-45 kg), the charges will be doubled, and for pets over 99 lbs (45 kg), the charges will be tripled.
- Unaccompanied minor travel– For your peace of mind when your child must fly alone, China Airlines offers specific services including the Unaccompanied Minors Service and the Young Passenger Escort Service. Young passengers between the ages of 5 and 12 can use the unaccompanied minors service. A kid under the age of 12 is regarded as an unaccompanied minor if:
- He or she is not travelling with a parent or another passenger who is at least 18 years old.
- The child is not seated next to the accompanying adult passenger and is under the age of eight.
- The child’s origin and destination are separate from those of the accompanying adult traveller.
- Children aged 12 to under 18 who are travelling alone might choose to use the Young Passenger Escort Service.
- Special assistance– The airline offers a variety of special assistance services which include:-
- Airport Assistance
- In-Fight Assistance
- Equipped Toilet for Disabilities
- Special Meals
- Wheelchair Booking and Consignment Services
- Wheelchair Batteries
- Medical Clearance Procedures
- Visually Impaired Passenger Service
- Baggage services and inquiries– China Airlines has specific rules and regulations regarding baggage.
- For First and Dynasty Class passengers, the baggage allowance includes 2 bags and 1 personal item.
- In Economy Class, you are allowed to bring one bag and one personal item.
- Passengers are permitted to bring one bag and one personal item, such as a laptop bag, handbag, or briefcase, on board.
You should be able to lift your carry-on into the overhead storage by yourself. Carry-on bags must meet these requirements:
- Carry-on luggage must not exceed 22 x 14 x 9 inches or 56 x 36 x 23 centimeters in length, width, and height combined.
- Carry-on Luggage Weight Limit: 15 lb/7 kg
- Group booking- Discover the process of China Airlines group bookings. Improve your flight experience by contacting your carrier’s agents for fast and efficient assistance. One can also contact dedicated agents for professional assistance and support on multiple phone numbers.
- Hotel booking- China Airlines offers a range of mileage benefits for you to enjoy. You can earn partnership mileage by using these credit cards for spending. You can combine partnership mileage with hotel stays for award redemption. To earn partnership mileage, follow the rules of each partner company and provide your membership card number to the service staff.
- Coverage against personal liabilities-As a result, no responsibility or warranty can be made regarding the relevance, veracity, and thoroughness of the material presented.
- Lost and Found– To report lost items on China Airlines flights, please contact the airline’s information desk at the arrival gate of the terminal.
China Airlines has been certified as a 4-Star Airline for its excellent airport and onboard product and staff service. The product rating covers seats, amenities, food & beverages, in-flight entertainment, cleanliness, and more. The service rating applies to both cabin staff and ground staff.
China Airlines「#WhatTravelBringsYou」
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