Etihad Airways Sydney Office

Airlines Office’s, Head Office, Ticket Office, Headquarters




Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

1800 123 3901

1 O’Connell St Level 26 , Sydney 2000, NSW, Australia


The Etihad Airways Sydney Office in Australia offers much needed assistance when it comes to travel, be it from changing the flight reservation to requesting a cancellation, and many more. The office is located in the city of Sydney and helps passengers with add-on requests, including check-in, purchase of baggage, lost and found, unaccompanied minor reservations, wheelchair service, and all other related services.

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Etihad Airways Sydney Office Address and Contact Details

Passengers who reside in or have their origins in Sydney can visit the Etihad Airways Sydney Office. Details are mentioned below:

Etihad Airways Sydney Office Address

Sydney Office Address: 1 O’Connell St Level 26 , Sydney 2000, NSW, Australia.

Sydney Office Phone No.: 1800 123 3901

How to Contact the Etihad Airways Sydney Office?

You can reach out to the Etihad Airways Office in Sydney without visiting in person. You can call the airline’s representative that serves the Sydney office or simply write an email to the airline. You can expect a prompt reply from Etihad Airways within 10 minutes, regardless of the method you choose.

Etihad Airways Sydney Phone Number+1-800-491-0297 or 1800 123 3901
Etihad Airways Support Email
Etihad Airways – Working HoursEveryday 24-hours
Etihad Airways HubsZayed International Airport
Etihad Airways HeadquartersKhalifa City, Abu Dhabi, United Arab Emirates
Head OfficeEtihad Airways Head Office
Ticket OfficeEtihad Airways Ticket Office
Etihad Airways Official WebsiteOfficial Website
Etihad Airways Flight BookingBook Now
Etihad Airways Flight StatusCheck Status
Etihad Airways Online Check inCheck in
Etihad Facebook SupportFACEBOOK
Etihad Twitter SupportTWITTER
Etihad Instagram SupportINSTAGRAM
Etihad YouTube SupportYOUTUBE

The aforementioned contact details offer several options for passengers to get in touch with the Etihad Airways Sydney Office.

Etihad Airways Sydney Office Map Location

Etihad Airways Sydney Airport Address

You can find the Etihad Airways Office at Mascot NSW 2020, Australia. You can check-in or add baggage starting 4 hours up until 60 minutes or 2 hours for US flights in Economy Class. For First and Business Class, the check-in counter closes 45 minutes or 2 hours before the scheduled departure.

Sydney Airport Address: Sydney Airport, Mascot NSW 2020, Australia.

Sydney Airport Phone No.: +61 2 9667 9111

Etihad Airways Sydney Airport Map Location

Etihad Airways Baggage Information

Baggage Telephone Number: +971 (0)2 511 2170

Baggage Lost and Found: Click Here

Baggage Inquiries: Click Here

Etihad Airways Customer Care Section handles the following inquiries

The customer service desk at the Etihad Airways Sydney Office offers prompt solutions to passenger grievances and issues. For instance, whether you have a flight delay or major schedule changes, the Etihad Airlines representative manages to arrange a flight or offer a hassle-free refund for the unused portion of the journey. Below is the overview of all other inquiries where Etihad Airways Sydney Office offers the prompt resolution:

Inquiry TypeDescription
Flight ReservationsThe representative at the Etihad Airways Sydney Office helps you book the last-minute travel without asking you to pay the exorbitant price. You can expect the last-minute travel discount if you book at Etihad Airways Sydney Office
Ticketing and PaymentsWhether you are here to claim a refund or redeem a credit voucher, the representative at the Sydney office offers the much needed assistance to make your travel comfortable and smooth
Flight SchedulesIf there is a delay or change in the flight schedule, the customer care representative will reach out to you at your registered contact to offer you the real-time status of your flight schedule
Baggage PoliciesYou do not have to worry about the oversized or overweight baggage at the Etihad Airways Sydney Office. The representative will provide you with the accurate baggage allowance in accordance with the travel route and the class of service
Check-In AssistanceYou can reach up to 3 hours before departure and expect hassle-free assistance at the Etihad Airways Sydney Office all related to seat selection, and obtaining a boarding pass
Travel DocumentationDays before your scheduled flight, you can visit in person at the Etihad Airways Sydney Office, and seek guidance regarding the passport and related immigration documents for hassle-free travel

Etihad Airways Provides a Wide Range of Plane / Aircraft Types

Etihad Airways Fleet
AircraftIn serviceOrders
Airbus A320-20013
Airbus A321-2009
Airbus A321neo26
Airbus A350-1000515
Airbus A380-8004
Boeing 777-300ER9
Boeing 777-925
Boeing 787-9338
Boeing 787-101020
Airbus A350F7
Boeing 777F5

The Etihad Airways Sydney Office strives to provide prompt and quick resolution to passengers’ travel queries. You can book a last-minute flight, request urgent flight cancellations or changes, add baggage, complete check-in and all other services offered by Etihad Airways at their Sydney Office.

FAQs on Etihad Airways Sydney Office

Where is the Etihad Airways Sydney Office located?

The Etihad Airways Sydney Office is located at 1 O’Connell St Level 26 , Sydney 2000, NSW, AU.

How can I contact the Etihad Airways Sydney Office for reservations?

You can contact the Sydney Office by phone or email. The contact details are available on the official website.

Is there an Etihad Airways office at Sydney Airport?

Yes, Etihad Airways has a dedicated office at Sydney Airport, providing services to passengers arriving and departing from this hub.

What are the baggage policies for Etihad Airways flights?

Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Sydney Office.

Are there special assistance services available at the Etihad Airways Sydney Airport office?

Yes, the Etihad Airways Sydney Airport office provides assistance for passengers with special needs. Contact the office for more information.

Can I make changes to my booking through the Etihad Airways Sydney Office?

Yes, the Sydney Office handles reservation changes and other booking-related inquiries.

What types of aircraft does Etihad Airways operate?

Etihad Airways operates a fleet that includes Airbus A380, Boeing 787, and Airbus A350 aircraft.

How do I inquire about the loyalty programs offered by Etihad Airways?

For information on loyalty programs, you can reach out to the Sydney Office via phone or email.

What is the procedure for obtaining a refund for my Etihad Airways ticket?

Refund inquiries can be directed to the Customer Care Section at the Sydney Office through phone or email.

Are there specific travel policies I should be aware of when flying with Etihad Airways from Sydney?

Yes, passengers can inquire about Etihad Airways’ travel policies, including COVID.

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