African Express Airways Head Office

Airlines Office’s, Head Office, Ticket Office, Headquarters

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✉afex@africanexpress.net

Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+254 202014746


http://africanexpress.net/


P.O BOX 19202-00501 Nairobi, Kenya

African Express Airways is the flag carrier and largest airline of Kenya, the African Express Airways head office located in Kenya. The airline has grown to become one of the leading airlines in Eastern Europe, serving destinations throughout Europe, Asia, and the Middle East.

African Express Airways head office is located in the capital city of Kenya. The modern building houses the airline’s management team, as well as its commercial and operational departments. The head office also serves as the hub for the airline’s flight planning and dispatch operations.

African Express Airways operates a fleet of modern aircraft, including the Boeing 737 and 767, and the Airbus A320 and A321. The airline is known for its high-quality service and competitive prices, making it a popular choice for both business and leisure travelers.

In addition to its scheduled passenger flights, African Express Airways also offers charter services and cargo services. The airline has a strong reputation for safety and reliability, and is a member of the International Air Transport Association (IATA).

The company has been expanding its destinations and fleet over the years, including the addition of long-haul flights to worldwide. African Express Airways also has codeshare agreements with several major airlines, which allows passengers to easily connect to destinations around the world.

African Express Airways head office plays a crucial role in the airline’s operations and is the center of decision making for the company. From here, the management team and staff work to ensure that the airline continues to provide safe and reliable service to its customers.

African Express Airways Head Office Address

The head office of African Express Airways is located in the heart of Kenya, the capital city of Kenya. The address of the African Express Airways head office is:

African Express Airways

P.O BOX 19202-00501 Nairobi, Kenya

Located in the district, African Express Airways head office is easily accessible by both public transportation and private vehicles. The head office building is equipped with all the necessary facilities, including meeting rooms, a conference hall, and a training center. The management team and staff work diligently to ensure that the airline continues to provide safe and reliable service to its customers.

African Express Airways Head Office Phone Number

The head office of African Express Airways is the hub of the company’s decision making and operations. The African Express Airways head office phone number is an important contact point for customers, employees and partners, who may have inquiries or concerns that need to be addressed.

The African Express Airways head office phone number is +254 202014746. It is available from Monday to Friday from 09:00 to 18:00 (except for public holidays). This African Express Airways phone number is for general inquiries related to the airline’s services and operations.

Customers can also contact African Express Airways through their website, where they can find detailed information about the company’s services, such as flight schedules, booking and ticketing, baggage information, and special assistance. They can also contact through the African Express Airways official social media channels, such as Facebook, Twitter, and Instagram.

The head office phone number is an important contact point for customers, who may have inquiries or concerns that need to be addressed. The African Express Airways head office phone number is +254 202014746.

African Express Airways Head Office Email

The African Express Airways head office email address is an important contact point for customers, employees, and partners, who may have inquiries or concerns that need to be addressed.

The African Express Airways head office email address is afex@africanexpress.net. Customers can contact African Express Airways customer service team through this email address for assistance with booking and ticketing, baggage information, special assistance, and other general inquiries related to the airline’s services and operations.

The African Express Airways head office email address is an important part for travellers, who may have inquiries that need to be addressed. The African Express Airways head office email address is afex@africanexpress.net.

How to Contact African Express Airways Head Office?

In this page, we will explain the different ways to contact African Express Airways head office for assistance or inquiry.

African Express Airways Head Office AddressP.O BOX 19202-00501 Nairobi, Kenya
African Express Airways Head Office Phone Number+1-800-491-0297 or +254 202014746
African Express Airways Head Office Emailafex@africanexpress.net
Working Hours of African Express AirwaysMonday to Friday from 09:00 to 18:00 (except for public holidays)
Website of African Express Airwayshttp://africanexpress.net//
African Express Airways CEOCapt Musa Bulhan
African Express Airways HeadquartersKenya
  • Phone: The African Express Airways head office phone number is +254 202014746. Customers can call this number for general inquiries related to the airline’s services and operations.
  • Email: The African Express Airways head office email address is afex@africanexpress.net. Customers can email this address for assistance with booking and ticketing, baggage information, special assistance, and other general inquiries.
  • Website: Customers can also visit African Express Airways website, where they can find detailed information about the African Express Airways services, such as flight schedules, booking and ticketing, baggage information, and special assistance. They can also use the African Express Airways contact form to send their inquiries or concerns.
  • Social Media: Customers can also contact African Express Airways through the company’s official social media channels, such as Facebook, Twitter, and Instagram. Customers can reach out to the company through direct message or post on the company’s page.
  • Postal Mail: Customers can also reach out to the African Express Airways head office by sending a letter to the following address:

African Express Airways

P.O BOX 19202-00501 Nairobi, Kenya

African Express Airways is a reputable airline that provides a range of options for customers to contact their head office. The African Express Airways head office is responsible for the management and administration of the airline’s operations and services, and they are dedicated to providing assistance to their customers. Customers can contact the head office through phone, email, website, social media, or postal mail.

Queries Handled by African Express Airways Head Office?

In this article, we will discuss the types of services that are provided by African Express Airways head office.

  1. Booking and Ticketing: Customers can contact the head office for assistance with booking flights, purchasing tickets, and making changes to existing bookings. The head office’s customer service team can provide information about flight schedules, availability, and pricing, as well as help customers with special requests, such as seat assignments and special meals.
  2. Baggage: Customers can contact the African Express Airways head office with queries regarding baggage, such as baggage allowances, lost or damaged baggage, and special baggage handling requirements.
  3. Special Assistance: Customers who require special assistance, such as for mobility or medical needs, can contact the African Express Airways head office for help with making arrangements. The head office can also provide information about the African Express Airways policies and procedures for providing special assistance.
  4. Refunds and Compensation: Customers who have experienced African Express Airways flight cancellations or delays, or have other issues with their travel, can contact the head office to inquire about refunds or compensation.
  5. Loyalty Program: Customers who have queries or concerns about the African Express Airways loyalty program can contact the head office for assistance. The African Express Airways head office can provide information about earning and redeeming miles, as well as help with account management.
  6. Cargo and Charter Services: Customers who have queries about cargo or charter services offered by can contact the head office for assistance. The African Express Airways head office can provide information about rates, schedules, and requirements for these services.
  7. Other General Queries: The head office can handle other general queries like route map, flight status, schedule change, visa requirements, and many more.
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Accessible servicesMileage Plan NumberBaggage InformationLounge LocationsBooking Pet Travel
Flight changes or cancellationsPersonal InformationBaggage DelayedLounge Day PassesService Animals
Change and cancellation feesMilesBaggage LostLounge PoliciesTransporting Animals
Seating requests or changesTravel CreditsDamaged BaggageLounge Rules
Saver farePaymentBaggage FoundLounge Hours
Book tickets with milesPassword Reset
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Adding Miles for a Past Flight

The Airline Head Office is committed to providing assistance and support to its customers. Customers can contact the head office for assistance with a variety of queries related to booking and ticketing, baggage, special assistance, refunds and compensation, loyalty program, cargo and charter services and other general queries. The African Express Airways head office customer service team is well-equipped to handle these queries and provide customers with the information and assistance they need.

Why Must You Choose African Express Airways Head Office?

There are many reasons why customers should choose African Express Airways head office when they have queries or concerns.

  1. Experienced and Knowledgeable Staff: The head office’s customer service team is made up of experienced and knowledgeable staff who are well-equipped to handle a wide range of queries and provide accurate and helpful information. They can help customers with booking and ticketing, baggage, special assistance, refunds and compensation, and more.
  2. Prompt and Efficient Service: The African Express Airways head office is committed to providing prompt and efficient service to customers. They understand the importance of addressing queries and concerns in a timely manner, and work to resolve issues as quickly and efficiently as possible.
  3. Access to the Latest Information: The head office has access to the latest information about the airline’s services and operations, including flight schedules, availability, and pricing. This means that customers can rely on accurate and up-to-date information when they contact the African Express Airways head office.
  4. Personalized Assistance: The head office’s customer service team is dedicated to providing personalized assistance to customers. They take the time to understand customers’ individual needs and work to find solutions that best meet those needs.
  5. Multilingual Support: The head office’s customer service team is multilingual and can provide support in multiple languages, making it easier for customers who speak languages other than English to communicate their queries and concerns.
  6. Comprehensive Solutions: The head office can provide comprehensive solutions to customers’ queries and concerns. They can assist customers with booking and ticketing, baggage, special assistance, refunds and compensation, and more, ensuring that customers have a positive and hassle-free travel experience.
  7. Access to the Company’s Top Management: The head office also allows customers access to the company’s top management, which can be beneficial for customers with complex or high-priority concerns.

Choosing African Express Airways head office for queries and concerns is a wise choice for customers, as it guarantees prompt and efficient service, personalized assistance, and access to the latest information about the airline’s services and operations. Customers can rely on the head office’s experienced and knowledgeable staff to provide accurate and helpful information and solutions. The African Express Airways head office commitment to providing comprehensive solutions, multilingual support, and access to the company’s top management makes it an ideal choice for customers.

FAQs Related on African Express Airways Head Office

Customers can contact African Express Airways Head Office by phone, email, website, social media, or postal mail. The African Express Airways head office phone number is +254 202014746 and the head office email address is afex@africanexpress.net.

The customer service hours of African Express Airways are from Monday to Friday from 09:00 to 18:00 (except for public holidays).

The African Express Airways headquarters is located in Kenya.

African Express Airways is known for its high-quality service and competitive prices, making it a popular choice for both business and leisure travelers. The airline has a strong reputation for safety and reliability.

The location of African Express Airways call center is not publicly available.

Customers can make a complaint to African Express Airways by contacting the head office through phone, email, website, social media, or postal mail. They can also contact African Express Airways customer service team for assistance with addressing their complaints.

It depends on the perspective and individual experiences of customers, but generally speaking African Express Airways is known for providing good customer service, with experienced and knowledgeable staff who are well-equipped to handle a wide range of queries and provide accurate and helpful information. They are committed to providing prompt and efficient service to customers, and strive to ensure that customers have a positive and hassle-free travel experience.

The CEO of African Express Airways is Capt Musa Bulhan.

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