Pelita Air Head Office

Airlines Office’s, Head Office, Ticket Office, Headquarters

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✉pelita-avionic@pelita-air.com

Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+62 62212312030


https://www.pelita-air.com/


52 -56-a Jl. Abdul Muis Jakarta, 10160 Indonesia

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Pelita Air is the flag carrier and largest airline of Indonesia, the Pelita Air head office located in Indonesia. The airline has grown to become one of the leading airlines in Eastern Europe, serving destinations throughout Europe, Asia, and the Middle East.

Pelita Air head office is located in the capital city of Indonesia. The modern building houses the airline’s management team, as well as its commercial and operational departments. The head office also serves as the hub for the airline’s flight planning and dispatch operations.

Pelita Air operates a fleet of modern aircraft, including the Boeing 737 and 767, and the Airbus A320 and A321. The airline is known for its high-quality service and competitive prices, making it a popular choice for both business and leisure travelers.

In addition to its scheduled passenger flights, Pelita Air also offers charter services and cargo services. The airline has a strong reputation for safety and reliability, and is a member of the International Air Transport Association (IATA).

The company has been expanding its destinations and fleet over the years, including the addition of long-haul flights to worldwide. Pelita Air also has codeshare agreements with several major airlines, which allows passengers to easily connect to destinations around the world.

Pelita Air head office plays a crucial role in the airline’s operations and is the center of decision making for the company. From here, the management team and staff work to ensure that the airline continues to provide safe and reliable service to its customers.

Pelita Air Head Office Address

The head office of Pelita Air is located in the heart of Indonesia, the capital city of Indonesia. The address of the Pelita Air head office is:

Pelita Air

52 -56-a Jl. Abdul Muis Jakarta, 10160 Indonesia

Located in the district, Pelita Air head office is easily accessible by both public transportation and private vehicles. The head office building is equipped with all the necessary facilities, including meeting rooms, a conference hall, and a training center. The management team and staff work diligently to ensure that the airline continues to provide safe and reliable service to its customers.

Pelita Air Head Office Phone Number

The head office of Pelita Air is the hub of the company’s decision making and operations. The Pelita Air head office phone number is an important contact point for customers, employees and partners, who may have inquiries or concerns that need to be addressed.

The Pelita Air head office phone number is +62 62212312030. It is available from Monday to Friday from 09:00 to 18:00 (except for public holidays). This Pelita Air phone number is for general inquiries related to the airline’s services and operations.

Customers can also contact Pelita Air through their website, where they can find detailed information about the company’s services, such as flight schedules, booking and ticketing, baggage information, and special assistance. They can also contact through the Pelita Air official social media channels, such as Facebook, Twitter, and Instagram.

The head office phone number is an important contact point for customers, who may have inquiries or concerns that need to be addressed. The Pelita Air head office phone number is +62 62212312030.

Pelita Air Head Office Email

The Pelita Air head office email address is an important contact point for customers, employees, and partners, who may have inquiries or concerns that need to be addressed.

The Pelita Air head office email address is pelita-avionic@pelita-air.com. Customers can contact Pelita Air customer service team through this email address for assistance with booking and ticketing, baggage information, special assistance, and other general inquiries related to the airline’s services and operations.

The Pelita Air head office email address is an important part for travellers, who may have inquiries that need to be addressed. The Pelita Air head office email address is pelita-avionic@pelita-air.com.

How to Contact Pelita Air Head Office?

In this page, we will explain the different ways to contact Pelita Air head office for assistance or inquiry.

Pelita Air Head Office Address52 -56-a Jl. Abdul Muis Jakarta, 10160 Indonesia
Pelita Air Head Office Phone Number+1-800-491-0297 or +62 62212312030
Pelita Air Head Office Emailpelita-avionic@pelita-air.com
Working Hours of Pelita AirMonday to Friday from 09:00 to 18:00 (except for public holidays)
Website of Pelita Airhttps://www.pelita-air.com//
Pelita Air CEODendy Kurniawan
Pelita Air HeadquartersIndonesia
  • Phone: The Pelita Air head office phone number is +62 62212312030. Customers can call this number for general inquiries related to the airline’s services and operations.
  • Email: The Pelita Air head office email address is pelita-avionic@pelita-air.com. Customers can email this address for assistance with booking and ticketing, baggage information, special assistance, and other general inquiries.
  • Website: Customers can also visit Pelita Air website, where they can find detailed information about the Pelita Air services, such as flight schedules, booking and ticketing, baggage information, and special assistance. They can also use the Pelita Air contact form to send their inquiries or concerns.
  • Social Media: Customers can also contact Pelita Air through the company’s official social media channels, such as Facebook, Twitter, and Instagram. Customers can reach out to the company through direct message or post on the company’s page.
  • Postal Mail: Customers can also reach out to the Pelita Air head office by sending a letter to the following address:

Pelita Air

52 -56-a Jl. Abdul Muis Jakarta, 10160 Indonesia

Pelita Air is a reputable airline that provides a range of options for customers to contact their head office. The Pelita Air head office is responsible for the management and administration of the airline’s operations and services, and they are dedicated to providing assistance to their customers. Customers can contact the head office through phone, email, website, social media, or postal mail.

Queries Handled by Pelita Air Head Office?

In this article, we will discuss the types of services that are provided by Pelita Air head office.

  1. Booking and Ticketing: Customers can contact the head office for assistance with booking flights, purchasing tickets, and making changes to existing bookings. The head office’s customer service team can provide information about flight schedules, availability, and pricing, as well as help customers with special requests, such as seat assignments and special meals.
  2. Baggage: Customers can contact the Pelita Air head office with queries regarding baggage, such as baggage allowances, lost or damaged baggage, and special baggage handling requirements.
  3. Special Assistance: Customers who require special assistance, such as for mobility or medical needs, can contact the Pelita Air head office for help with making arrangements. The head office can also provide information about the Pelita Air policies and procedures for providing special assistance.
  4. Refunds and Compensation: Customers who have experienced Pelita Air flight cancellations or delays, or have other issues with their travel, can contact the head office to inquire about refunds or compensation.
  5. Loyalty Program: Customers who have queries or concerns about the Pelita Air loyalty program can contact the head office for assistance. The Pelita Air head office can provide information about earning and redeeming miles, as well as help with account management.
  6. Cargo and Charter Services: Customers who have queries about cargo or charter services offered by can contact the head office for assistance. The Pelita Air head office can provide information about rates, schedules, and requirements for these services.
  7. Other General Queries: The head office can handle other general queries like route map, flight status, schedule change, visa requirements, and many more.
ReservationsAccountBaggageLoungeAnimals
Accessible servicesMileage Plan NumberBaggage InformationLounge LocationsBooking Pet Travel
Flight changes or cancellationsPersonal InformationBaggage DelayedLounge Day PassesService Animals
Change and cancellation feesMilesBaggage LostLounge PoliciesTransporting Animals
Seating requests or changesTravel CreditsDamaged BaggageLounge Rules
Saver farePaymentBaggage FoundLounge Hours
Book tickets with milesPassword Reset
Upgrade with milesCompanion Fare
Adding Miles for a Past Flight

The Airline Head Office is committed to providing assistance and support to its customers. Customers can contact the head office for assistance with a variety of queries related to booking and ticketing, baggage, special assistance, refunds and compensation, loyalty program, cargo and charter services and other general queries. The Pelita Air head office customer service team is well-equipped to handle these queries and provide customers with the information and assistance they need.

Why Must You Choose Pelita Air Head Office?

There are many reasons why customers should choose Pelita Air head office when they have queries or concerns.

  1. Experienced and Knowledgeable Staff: The head office’s customer service team is made up of experienced and knowledgeable staff who are well-equipped to handle a wide range of queries and provide accurate and helpful information. They can help customers with booking and ticketing, baggage, special assistance, refunds and compensation, and more.
  2. Prompt and Efficient Service: The Pelita Air head office is committed to providing prompt and efficient service to customers. They understand the importance of addressing queries and concerns in a timely manner, and work to resolve issues as quickly and efficiently as possible.
  3. Access to the Latest Information: The head office has access to the latest information about the airline’s services and operations, including flight schedules, availability, and pricing. This means that customers can rely on accurate and up-to-date information when they contact the Pelita Air head office.
  4. Personalized Assistance: The head office’s customer service team is dedicated to providing personalized assistance to customers. They take the time to understand customers’ individual needs and work to find solutions that best meet those needs.
  5. Multilingual Support: The head office’s customer service team is multilingual and can provide support in multiple languages, making it easier for customers who speak languages other than English to communicate their queries and concerns.
  6. Comprehensive Solutions: The head office can provide comprehensive solutions to customers’ queries and concerns. They can assist customers with booking and ticketing, baggage, special assistance, refunds and compensation, and more, ensuring that customers have a positive and hassle-free travel experience.
  7. Access to the Company’s Top Management: The head office also allows customers access to the company’s top management, which can be beneficial for customers with complex or high-priority concerns.

Choosing Pelita Air head office for queries and concerns is a wise choice for customers, as it guarantees prompt and efficient service, personalized assistance, and access to the latest information about the airline’s services and operations. Customers can rely on the head office’s experienced and knowledgeable staff to provide accurate and helpful information and solutions. The Pelita Air head office commitment to providing comprehensive solutions, multilingual support, and access to the company’s top management makes it an ideal choice for customers.

FAQs Related on Pelita Air Head Office

Customers can contact Pelita Air Head Office by phone, email, website, social media, or postal mail. The Pelita Air head office phone number is +62 62212312030 and the head office email address is pelita-avionic@pelita-air.com.

The customer service hours of Pelita Air are from Monday to Friday from 09:00 to 18:00 (except for public holidays).

The Pelita Air headquarters is located in Indonesia.

Pelita Air is known for its high-quality service and competitive prices, making it a popular choice for both business and leisure travelers. The airline has a strong reputation for safety and reliability.

The location of Pelita Air call center is not publicly available.

Customers can make a complaint to Pelita Air by contacting the head office through phone, email, website, social media, or postal mail. They can also contact Pelita Air customer service team for assistance with addressing their complaints.

It depends on the perspective and individual experiences of customers, but generally speaking Pelita Air is known for providing good customer service, with experienced and knowledgeable staff who are well-equipped to handle a wide range of queries and provide accurate and helpful information. They are committed to providing prompt and efficient service to customers, and strive to ensure that customers have a positive and hassle-free travel experience.

The CEO of Pelita Air is Dendy Kurniawan.

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