Hong Kong Express Guangzhou Office Address +1-800-491-0297

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Hong Kong Express, a prominent airline connecting travelers worldwide, operates an essential office in Guangzhou, China. The Guangzhou office serves as a key point of contact for individuals and businesses seeking information, reservations, and support related to Hong Kong Express services in the United States. In this artice, we guide about the Guangzhou office address, contact details, customer care services, and the range of aircraft types operated by Hong Kong Express through its Guangzhou Office.

Hong Kong Express Guangzhou Office Address and Contact Details

For those in China looking to connect with Hong Kong Express, the Guangzhou Office provides a centralized location. The office’s address is as follows:

Hong Kong Express Guangzhou Office Address:

Guangzhou, China

Strategically situated, the Guangzhou Office ensures accessibility for customers, offering a physical space for inquiries, bookings, and general assistance.

Hong Kong Express Guangzhou Airport Office Address

Airport Address: Baiyun, Guangzhou, Guangdong Province, China

Airport Phone No: +86 20 3606 6999

How to contact the Hong Kong Express Guangzhou Office

Communication with the Hong Kong Express Guangzhou Office is designed to be straightforward, ensuring efficient service for customers in China. Reach out through the following channels:

Office Phone Number	+1-800-491-0297 or +86 20 3606 6999
Customer Service Number	+852 3951 7229
Headquarters Address	Tung Chung, Hong Kong
Hubs	Hong Kong International Airport
Email	guest.relations@hkexpress.com
Head Office	Click here
Ticket Office	Click here
Official Website	https://www.hkexpress.com/en-hk/
Manage Booking	Click here
Check in	Click here
Facebook Support	Click here
Instagram Support	Click here
Youtube Support	Click here

The Hong Kong Express Guangzhou Office is committed to providing efficient and responsive communication channels, catering to the diverse needs of its clientele in the region.

The Hong Kong Express Guangzhou Office Customer Care Section handles the following inquiries

The Customer Care Section at the Guangzhou Office is well-equipped to address various inquiries. Here’s a breakdown of the services handled, along with a table summarizing the key areas of assistance:

Flight Reservations	Assistance with booking, modifying, or canceling flights.
Baggage Inquiries	Information regarding lost, delayed, or damaged baggage.
Fare and Pricing Queries	Clarifications on fares, pricing policies, and promotions.
Flight Schedule	Details about flight schedules, delays, and cancellations.
Seat Selection	Help with choosing or modifying seat assignments.
Loyalty Program	Guidance on the airline’s loyalty and rewards program.
Special Assistance	Support for passengers with special needs or requests.
Visa and Documentation	Information on visa requirements and travel documentation.
Check-in Assistance	Assistance with online or airport check-in processes.
General Information	Any other general information or assistance needed.

Hong Kong Express Provides a Wide Range of Plane/Aircraft Types

Some of the notable aircraft in Hong Kong Express fleet include:

Aircraft	In service	Orders
Airbus A320-200	8	–
Airbus A320neo	10	32
Airbus A321-200	11	2
Airbus A321neo	4	12
Total	33	14

Conclusion

The Hong Kong Express Guangzhou Office serves as a vital link for travelers in China, offering a spectrum of services to enhance the overall travel experience. Whether you’re looking to make reservations, inquire about baggage, or seek general assistance, the Customer Care Section at the Guangzhou Office is dedicated to providing reliable and efficient support. As you plan your journey with Hong Kong Express, remember that the Guangzhou Office is there to make your travel experience smoother and more enjoyable.

FAQs on Hong Kong Express Guangzhou Office

Here are some frequently asked questions (FAQs) about the Hong Kong Express Guangzhou Office:

How can I contact the Hong Kong Express Guangzhou Office?

You can reach the Guangzhou Office via phone at +86 20 3606 6999 or by emailing guest.relations@hkexpress.com.

What types of inquiries does the Customer Care Section at the Guangzhou Office handle?

The Customer Care Section handles inquiries related to flight reservations, baggage, fares and pricing, flight schedules, seat selection, loyalty programs, special assistance, visa and documentation, check-in, and general information.

Can I modify or cancel my flight reservation through the Guangzhou Office?

Yes, the Customer Care Section at the Guangzhou Office assists with modifying or canceling flight reservations.

How can I inquire about lost, delayed, or damaged baggage with Hong Kong Express?

Contact the Customer Care Section at the Guangzhou Office immediately to report any issues with lost, delayed, or damaged baggage.

Can I get information on visa requirements and travel documentation at the Guangzhou Office?

Yes, the Guangzhou Office can provide information on visa requirements and travel documentation for your journey.

Are there any promotions or discounts available for Hong Kong Express flights?

For information on promotions and discounts, you can contact the Guangzhou Office or check the official website for the latest offers.

Can I receive special assistance for my travel needs through the Guangzhou Office?

Yes, the Customer Care Section at the Guangzhou Office provides support for passengers with special needs or requests.

How can I participate in Hong Kong Express’s loyalty program and earn rewards?

You can enroll in Hong Kong Express’s loyalty program through the official website or by contacting the Customer Care Section at the Guangzhou Office for guidance.

Hong Kong Express Guangzhou Office in China