Juneyao Air Shenyang Office Address +1-800-491-0297

Juneyao Air is a private Chinese airline based in Shanghai. While most of its operations are centered in China, the airline also has international offices to support its growing network of routes. Shenyang is an important international hub for Juneyao Air. The airline currently operates several non-stop flights per week in Shenyang. With this route, Juneyao Air connects passengers between China and key destinations in Southeast Asia that can be reached from Shenyang. Here, we’ll take a closer look at the Juneyao Air Shenyang Office, exploring its role in facilitating travel to and from the Land of Smiles and the services it offers to ensure a smooth journey for its passengers.

The Juneyao Air Office in Shenyang customer service department handles all passenger needs like booking changes, refunds, lost baggage claims for flights through Shenyang. A small team of pilots and flight attendants are also based here to provide pre-and post-flight crew briefings and logistics.

Where is the Juneyao Air Shenyang Office?

Below is the office address and map for Shenyang:

Ji Chang Lu, Hunnan District, Shenyang, Liaoning, China, 110169

How to Contact the Juneyao Air Shenyang Office?

If you need to contact the Juneyao Air Shenyang Office for any inquiries or assistance with your travel plans, there are several ways to get in touch. Here are some common methods to reach out to the Juneyao Air Shenyang Office:

Shenyang Office Phone Number	+1-800-491-0297 or +86 249 6833
Customer Support Number	+86-95520
Headquarters Address	Shanghai, China
Hubs	Shanghai Pudong International Airport
Working Hours	24×7 Everyday
Official Website	https://global.juneyaoair.com/
Manage Booking	Click here
Online Check-in	Click here
Flight Status	Click here
Facebook Support	https://www.facebook.com/juneyaoair/
Instagram Support	https://www.instagram.com/juneyao_air/

Before you contact the Juneyao Air Shenyang Office, make sure you have all necessary information on hand, such as your ticket number, flight details, and personal identification. This will help the customer service team assist you more efficiently.

Queries Handled by the Customer Care Team of the Juneyao Air Office in Shenyang

The customer care team at the Juneyao Air Office in Shenyang is equipped to handle a variety of queries to assist passengers before, during, and after their journey. Here are some common types of queries that the customer care team can address:

Flight Reservations and Ticketing

Assisting with booking new flights, making changes to existing reservations, issuing tickets, and providing information about fare rules and conditions.

Flight Cancellations and Changes

Providing assistance with flight cancellations, alterations to itineraries, and informing passengers about any applicable fees or refunds.

Baggage Allowance and Issues

Offering information on baggage policies, including allowance, excess baggage fees, restricted items, and assistance with lost, delayed, or damaged baggage claims.

Check-in Procedures

Helping with airport check-in processes, online check-in, and mobile app check-in options, as well as boarding pass issuance and seat selection.

Special Services

Arranging special assistance for passengers with disabilities, unaccompanied minors, elderly travelers, and those with specific medical needs.

Travel Documentation

Providing guidance on necessary travel documents such as visas, passports, and health certificates, as well as informing passengers about travel restrictions or entry requirements for their destinations.

Loyalty Program

Assisting with inquiries related to Juneyao Air’s frequent flyer program, including membership registration, point accumulation, redemption processes, and tier benefits.

Flight Status and Schedules

Offering real-time updates on flight statuses, schedule changes, and information about potential delays or disruptions.

In-flight Services

Providing information on in-flight amenities, meal preferences, entertainment options, and Wi-Fi availability.

Feedback and Complaints

Addressing customer feedback, handling complaints, and resolving service-related issues to ensure passenger satisfaction.

Group Bookings

Assisting with the coordination and management of group travel bookings, ensuring that all group travel requirements are met.

Travel Insurance

Offering information and assistance in purchasing travel insurance for added security during the journey.

Corporate and Business Travel

Catering to the needs of business travelers, including arranging corporate accounts and managing business travel logistics.

Health and Safety Protocols

Informing passengers about current health and safety measures, COVID-19 related guidelines, and precautionary requirements on board and at airports.

For personalized assistance with any of these queries, passengers should reach out to the Juneyao Air Shenyang Office through the provided contact channels—whether in person, via telephone, email, or through the airline’s official website or social media platforms. Always have relevant travel details handy when contacting customer care to ensure a smooth and efficient service experience.

What Facilities and Amenities are available at Juneyao Air Office in Shenyang?

Here are some of the key facilities and amenities that are likely available at the Juneyao Air office in Shenyang:

Customer Service Desks	The office is likely to have customer service counters where passengers can speak directly with representatives regarding their travel needs.
Ticketing Services	There will be facilities for booking, modifying, and canceling flight tickets, along with the handling of related inquiries.
Seating and Waiting Area	The office might have a basic seating area for passengers who are waiting to be assisted.
Information Displays	Real-time flight information and promotional material might be on display for passengers to review flight options, schedules, and airline announcements.
Assistance with Special Requests	Staff at the office can help arrange special services for passengers with disabilities, those traveling with infants, or other special needs.
Brochures and Travel Information	Passengers can often find brochures and other printed materials with information about destinations, baggage policies, and services offered by the airline.
Payment Processing	The office would have facilities to process payments for ticket purchases, excess baggage fees, and other services.
Loyalty Program Assistance	Information and support regarding Juneyao Air’s frequent flyer program, including sign-ups and benefits, might be available.
Business Services	Some airline offices provide fax, photocopying, and printing services, mainly for business travelers who might need to handle urgent matters.
Language Support	Assistance in multiple languages may be offered to cater to international passengers.

This ensures a productive, collaborative and comfortable working environment for the Shenyang office team.

Where to Download the Juneyao Air Mobile Application?

Download the Juneyao Air Application from the below-mentioned links:

IOS Users

https://apps.apple.com/th/app/%E5%90%89%E7%A5%A5%E8%88%AA%E7%A9%BA/id639531062

Which Planes Does Juneyao Air Fly?

Juneyao Air Fleet

Aircraft	In service	Orders
Airbus A320-200	31	–
Airbus A320neo	18	1
Airbus A321-200	27	–
Airbus A321neo	10	–
Boeing 787-9	7	3
Total	91	4

FAQs on Juneyao Air Shenyang Office

The Juneyao Air serves as a local office for the Shenyang. Here are some frequently asked questions about the Juneyao Air Airport Office:

Where is the Juneyao Air office located in Shenyang?

Ji Chang Lu, Hunnan District, Shenyang, Liaoning, China, 110169

What are the operating hours of the Juneyao Air Shenyang Office?

24×7 Everyday

Can I book a flight at the Juneyao Air Shenyang Office?

Yes, you can book flights directly at the office. The staff can also assist you with flight modifications, cancellations, and other reservation-related queries.

How can I change or cancel my flight in Shenyang?

Flight changes or cancellations can be processed at the Juneyao Air Office. You can also contact the office via phone or email if you cannot visit in person.

Is there a direct phone number for the Juneyao Air Shenyang Office?

+86 249 6833

Can the Juneyao Air Shenyang Office help with a lost baggage claim?

While the Shenyang office can provide guidance on how to file a lost baggage claim, actual claims are usually handled at the airport where the issue occurred. They can direct you to the appropriate airport contact or department.

Are there language assistance services available at the Shenyang office?

Juneyao Air Shenyang offices typically have staff who can communicate in multiple languages, including English and Chinese, to assist international passengers.

Does the Juneyao Air Shenyang Office handle travel insurance?

The Shenyang office can provide information and assistance regarding travel insurance options, though actual policy purchases may be directed to a third-party provider.

Is it possible to request special assistance for my flight at the Juneyao Air Shenyang Office?

Yes, the staff can help arrange special assistance for passengers with disabilities, mobility issues, or other needs. It’s best to make such requests well in advance of your travel date.

Can I manage my frequent flyer account at the Juneyao Air Shenyang Office?

The Shenyang office should be able to assist with inquiries regarding your frequent flyer account, including points balance, tier status, and redemption options.

Remember, if you have any other questions or need further assistance, do not hesitate to reach out to Juneyao Air’ customer service via phone, email, or social media.