customer.relations@kenya-airways.com
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The Kenya Airways Lusaka Office serves as a pivotal point of contact for passengers seeking information, assistance, or services related to Kenya Airways flights. This article delves into comprehensive details about the Kenya Airways Lusaka Office, including its address, contact information, map location, airport presence, baggage policies, and more.
Kenya Airways Lusaka Office Address and Contact Details
Ensuring a strong presence in Lusaka, Kenya Airways provides passengers with a dedicated office for inquiries and services. The office’s contact details are as follows:
Kenya Airways Lusaka Office Address
Lusaka Office Address: Main Terminal, Lusaka, Zambia
Lusaka Office Phone No.: +260 96 6861388
How to Contact the Kenya Airways Lusaka Office?
Kenya Airways facilitates easy communication for passengers through various channels. The Lusaka office can be contacted using the following methods:
| Kenya Airways Lusaka Phone Number | +1-800-491-0297 or +260 96 6861388 |
| Kenya Airways – Working Hours | Every day – 9 AM to 7 PM |
| Kenya Airways Hubs | Jomo Kenyatta International Airport |
| Kenya Airways Headquarters | Nairobi, Kenya |
| Corporate Office | Kenya Airways Corporate Office |
| Ticket Office | Kenya Airways Ticket Office |
| Kenya Airways Email | customer.relations@kenya-airways |
| Kenya Airways Official Website | Official Website |
| Kenya Airways Manage Booking | Manage Booking |
| Kenya Airways Flight Status | Flight Status |
| Kenya Airways Check in | Check in |
| Kenya Airways Facebook Support | |
| Kenya Airways Twitter Support | |
| Kenya Airways Instagram Support | |
| Kenya Airways Youtube Support | Youtube |
Kenya Airways Lusaka Office Map Location
Kenya Airways Lusaka Airport Address
For passengers traveling directly to or from the airport, the Kenya Airways Lusaka Airport Office is crucial. The office address at the airport is as follows:
Lusaka Airport Address: Lusaka ZM ZM, 10101, Zambia
Lusaka Airport Phone No.: +260211271359
Kenya Airways Lusaka Airport Map Location
Kenya Airways Baggage Information
Baggage Telephone Number: +254-20-3274747
Baggage Lost and Found : Click here
Baggage Inquiries: Inquiries
The Kenya Airways Lusaka Office Customer Care Section handles the following inquiries
To cater to a range of passenger needs, the Kenya Airways Office in Lusaka Customer Care Section addresses various inquiries. The following table outlines the types of inquiries handled:
| Inquiry Type | Description |
|---|---|
| Flight Reservations | Assistance with booking, modifying, or canceling flight reservations. |
| Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns. |
| Flight Schedules | Information on flight timings, delays, and changes to the regular schedule. |
| Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage. |
| Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes. |
| Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents. |
| Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions. |
Kenya Airways Provides a Wide Range of Plane / Aircraft Types
| Kenya Airways Fleet |
| Aircraft | In fleet | Orders |
|---|---|---|
| Boeing 737-800 | 8 | – |
| Boeing 787-8 | 9 | – |
| Embraer 190 | 15 | – |
| Cargo Fleet | ||
| Boeing 737-300SF | 2 | – |
| Boeing 737-800SF | 1 | 1 |
| Total | 35 | 1 |
The Kenya Airways Lusaka Office stands as a key facilitator for passengers traveling through Lusaka. With a commitment to customer care, accessibility, and clear communication, Kenya Airways ensures a positive and stress-free experience for its passengers. Whether handling baggage inquiries, providing flight information, or assisting with reservations, the Lusaka office is dedicated to delivering excellent service.
FAQs on Kenya Airways Lusaka Office
Where is the Kenya Airways Lusaka Office located?
The Kenya Airways Lusaka Office is located at Main Terminal, Lusaka, Zambia.
How can I contact the Kenya Airways Lusaka Office for immediate assistance?
Passengers can contact the Kenya Airways Lusaka Office by phone at +260 96 6861388.
What are the email contact details for non-urgent inquiries
For non-urgent queries, passengers can reach out via email at customer.relations@kenya-airways.com.
Where is the Kenya Airways Lusaka Airport Office situated?
The Kenya Airways Lusaka Airport Office is located at Lusaka ZM ZM, 10101, Zambia.
What types of inquiries are handled by the Kenya Airways Lusaka Customer Care Section?
The Kenya Airways Lusaka Customer Care Section handles a range of inquiries, including reservations, flight information, ticketing, and baggage.
What aircraft types does Kenya Airways operate?
Kenya Airways operates a diverse fleet, including Boeing 737-800, Boeing 787-8, Embraer 190.
What is the baggage allowance for Kenya Airways passengers?
Details on baggage allowances, restrictions, and related information can be found at Baggage Information.
Can I visit the Kenya Airways Lusaka Office for ticketing inquiries?
Yes, the Kenya Airways Lusaka Office is equipped to handle ticketing inquiries and assistance.
Is the Kenya Airways Lusaka Office easily accessible?
Yes, the Kenya Airways Lusaka Office is strategically located for easy accessibility, providing a hassle-free experience for visitors.
Kenya Airways Office Other Locations
- Kenya Airways Sierra Leone Office
- Kenya Airways Kigali Office
- Kenya Airways Harare Office
- Kenya Airways Karachi Office
- Kenya Airways Khartoum Office
- Kenya Airways Mombasa Office
- Kenya Airways Gabon Office
- Kenya Airways Sydney Office
- Kenya Airways Hanoi Office
- Kenya Airways Ahmedabad Office
- Kenya Airways Paris Office
- Kenya Airways Angola Office
- Kenya Airways Mauritius Office
- Kenya Airways Benin Office
- Kenya Airways Dar es Salaam Office
- Kenya Airways Accra Office
- Kenya Airways Ikeja Office
- Kenya Airways Mayotte Office
- Kenya Airways Nairobi Office
- Kenya Airways Yaoundé Office
- Kenya Airways Abu Dhabi Office