Kenya Airways Lusaka Office

time

24x7

customer.relations@kenya-airways.com

Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+260 96 6861388


https://www.kenya-airways.com


Main Terminal, Lusaka, Zambia

verified

The Kenya Airways Lusaka Office serves as a pivotal point of contact for passengers seeking information, assistance, or services related to Kenya Airways flights. This article delves into comprehensive details about the Kenya Airways Lusaka Office, including its address, contact information, map location, airport presence, baggage policies, and more.

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Kenya Airways Lusaka Office Address and Contact Details

Ensuring a strong presence in Lusaka, Kenya Airways provides passengers with a dedicated office for inquiries and services. The office’s contact details are as follows:

Kenya Airways Lusaka Office Address

Lusaka Office Address: Main Terminal, Lusaka, Zambia

Lusaka Office Phone No.: +260 96 6861388

How to Contact the Kenya Airways Lusaka Office?

Kenya Airways facilitates easy communication for passengers through various channels. The Lusaka office can be contacted using the following methods:

Kenya Airways Lusaka Phone Number+1-800-491-0297 or +260 96 6861388
Kenya Airways – Working HoursEvery day – 9 AM to 7 PM
Kenya Airways HubsJomo Kenyatta International Airport
Kenya Airways HeadquartersNairobi, Kenya
Corporate OfficeKenya Airways Corporate Office
Ticket OfficeKenya Airways Ticket Office
Kenya Airways Emailcustomer.relations@kenya-airways
Kenya Airways Official WebsiteOfficial Website
Kenya Airways Manage BookingManage Booking
Kenya Airways Flight StatusFlight Status
Kenya Airways Check inCheck in
Kenya Airways Facebook SupportFacebook
Kenya Airways Twitter SupportTwitter
Kenya Airways Instagram SupportInstagram
Kenya Airways Youtube SupportYoutube

Kenya Airways Lusaka Office Map Location

Kenya Airways Lusaka Airport Address

For passengers traveling directly to or from the airport, the Kenya Airways Lusaka Airport Office is crucial. The office address at the airport is as follows:

Lusaka Airport Address: Lusaka ZM ZM, 10101, Zambia

Lusaka Airport Phone No.: +260211271359

Kenya Airways Lusaka Airport Map Location

Kenya Airways Baggage Information

Baggage Telephone Number: +254-20-3274747

Baggage Lost and Found : Click here

Baggage Inquiries: Inquiries

The Kenya Airways Lusaka Office Customer Care Section handles the following inquiries

To cater to a range of passenger needs, the Kenya Airways Office in Lusaka Customer Care Section addresses various inquiries. The following table outlines the types of inquiries handled:

Inquiry TypeDescription
Flight ReservationsAssistance with booking, modifying, or canceling flight reservations.
Ticketing and PaymentsInquiries related to ticket prices, payment methods, and billing concerns.
Flight SchedulesInformation on flight timings, delays, and changes to the regular schedule.
Baggage PoliciesGuidance on baggage allowances, restrictions, and reporting lost or damaged baggage.
Check-In AssistanceHelp with the online check-in process, seat selection, and boarding passes.
Travel DocumentationClarifications on passport requirements, visa information, and other travel documents.
Flight Status UpdatesReal-time updates on flight statuses, including delays, cancellations, or diversions.

Kenya Airways Provides a Wide Range of Plane / Aircraft Types

Kenya Airways Fleet
AircraftIn fleetOrders
Boeing 737-8008
Boeing 787-89
Embraer 19015
Cargo Fleet
Boeing 737-300SF2
Boeing 737-800SF11
Total351

The Kenya Airways Lusaka Office stands as a key facilitator for passengers traveling through Lusaka. With a commitment to customer care, accessibility, and clear communication, Kenya Airways ensures a positive and stress-free experience for its passengers. Whether handling baggage inquiries, providing flight information, or assisting with reservations, the Lusaka office is dedicated to delivering excellent service.

FAQs on Kenya Airways Lusaka Office

Where is the Kenya Airways Lusaka Office located?

The Kenya Airways Lusaka Office is located at Main Terminal, Lusaka, Zambia.

How can I contact the Kenya Airways Lusaka Office for immediate assistance?

Passengers can contact the Kenya Airways Lusaka Office by phone at +260 96 6861388.

What are the email contact details for non-urgent inquiries

For non-urgent queries, passengers can reach out via email at customer.relations@kenya-airways.com.

Where is the Kenya Airways Lusaka Airport Office situated?

The Kenya Airways Lusaka Airport Office is located at Lusaka ZM ZM, 10101, Zambia.

What types of inquiries are handled by the Kenya Airways Lusaka Customer Care Section?

The Kenya Airways Lusaka Customer Care Section handles a range of inquiries, including reservations, flight information, ticketing, and baggage.

What aircraft types does Kenya Airways operate?

Kenya Airways operates a diverse fleet, including Boeing 737-800, Boeing 787-8, Embraer 190.

What is the baggage allowance for Kenya Airways passengers?

Details on baggage allowances, restrictions, and related information can be found at Baggage Information.

Can I visit the Kenya Airways Lusaka Office for ticketing inquiries?

Yes, the Kenya Airways Lusaka Office is equipped to handle ticketing inquiries and assistance.

Is the Kenya Airways Lusaka Office easily accessible?

Yes, the Kenya Airways Lusaka Office is strategically located for easy accessibility, providing a hassle-free experience for visitors.

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