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The Lufthansa Airlines Nairobi Office in Kenya stands as a key resource for passengers seeking information, assistance, and support in the vibrant city of Nairobi. As one of the leading international airlines, Lufthansa ensures a robust presence in major Canadian cities, including Nairobi, to provide seamless services to its passengers.
Lufthansa Airlines Nairobi Office Address and Contact Details
For travelers in Nairobi, accessing Lufthansa’s services is made convenient through the dedicated Nairobi office.
Lufthansa Airlines Nairobi Office Address
Nairobi Office Address: Regal Plaza, 1st Floor Limuru Road Parklands 30320-00100GPO Nairobi, Kenya.
Nairobi Office Phone No.: 0800 723935
How to Contact the Lufthansa Airlines Nairobi Office?
Passengers can connect with the Lufthansa Airlines Office in Nairobi through various communication channels:
Lufthansa Airlines Nairobi Phone Number | +1-800-491-0297 or 0800 723935 |
Lufthansa Airlines Support Email ID | customer.relations@lufthansa.com |
Lufthansa Airlines – Working Hours | Everyday 24-hours |
Lufthansa Airlines Hubs | Frankfurt Airport |
Lufthansa Airlines Headquarters | Cologne, Germany |
Head Office | Lufthansa Airlines Head Office |
Ticket Office | Lufthansa Airlines Ticket Office |
Lufthansa Airlines Official Website | Official Website |
Lufthansa Flight Booking | Book Now |
Lufthansa Airlines Flight Status | Check Status |
Lufthansa Airlines Online Check in | Check in |
Lufthansa Facebook Support | |
Lufthansa Twitter Support | |
Lufthansa Instagram Support | |
Lufthansa YouTube Support | YOUTUBE |
These contact details are designed to ensure quick and efficient access to the information and support needed.
Lufthansa Airlines Nairobi Office Map Location
Lufthansa Airlines Nairobi Airport Address
In addition to the city office, Lufthansa maintains a significant presence at major airports, including those in Nairobi. The airport office details are as follows:
Nairobi Airport Address: Jomo Kenyatta International Airport, Embakasi, Nairobi, Kenya.
Nairobi Airport Phone Number: +254 20 822111
Lufthansa Airlines Nairobi Airport Map Location
Lufthansa Airlines Baggage Information
Baggage Telephone Number: +1 (516) 738-4422
Baggage Lost and Found: Click Here
Baggage Inquiries: Click Here
Lufthansa Airlines Nairobi Office Customer Care Section handles the following inquiries
The Customer Care Section at the Lufthansa Airlines Nairobi Office is equipped to address a variety of inquiries. Here is a table outlining the main categories of inquiries handled by the customer care team:
Inquiry Type | Description |
Flight Reservations | Assistance with booking, modifying, or canceling flight reservations |
Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns |
Flight Schedules | Information on flight timings, delays, and changes to the regular schedule |
Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage |
Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes |
Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents |
Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions |
Lufthansa Airlines Provides a Wide Range of Plane / Aircraft Types
Lufthansa Airlines Fleet |
Aircraft | In service | Orders |
---|---|---|
Airbus A319-100 | 23 | – |
Airbus A320-200 | 52 | – |
Airbus A320neo | 34 | 39 |
Airbus A321-100 | 20 | – |
Airbus A321-200 | 37 | – |
Airbus A321neo | 17 | 22 |
Airbus A330-300 | 10 | – |
Airbus A340-300 | 17 | – |
Airbus A340-600 | 10 | – |
Airbus A350-900 | 23 | 32 |
Airbus A350-1000 | – | 10 |
Airbus A380-800 | 4 | – |
Boeing 747-400 | 8 | – |
Boeing 747-8I | 19 | – |
Boeing 777-9 | – | 20 |
Boeing 787-9 | 5 | 34 |
Total | 290 | 157 |
The Lufthansa Airlines Nairobi Office plays a crucial role in enhancing the travel experience for passengers in Nairobi. Whether it’s making reservations, seeking information, or getting assistance with baggage, the Nairobi Office is dedicated to delivering exceptional customer service. As part of Lufthansa’s commitment to excellence, the Nairobi Office contributes to ensuring that passengers have a smooth and enjoyable journey with the airline.
FAQs on Lufthansa Airlines Nairobi Office
Where is the Lufthansa Airlines Nairobi Office located?
The Lufthansa Airlines Nairobi Office is located at Regal Plaza, 1st Floor Limuru Road Parklands 30320-00100GPO Nairobi, Kenya.
How can I contact the Lufthansa Airlines Nairobi Office for reservations?
You can contact the Nairobi Office through phone or email. The contact details are available on the official website.
Is there a Lufthansa office at Nairobi airports?
Yes, Lufthansa has a presence at Nairobi airports, providing services to passengers arriving and departing from these hubs.
What are the baggage policies for Lufthansa flights?
Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Nairobi Office.
Are there special assistance services available at the Lufthansa Nairobi Airport office?
Yes, the Lufthansa Nairobi Airport office provides assistance for passengers with special needs. Contact the office for more information.
Can I make changes to my booking through the Nairobi Office?
Yes, the Nairobi Office handles reservation changes and other booking-related inquiries.
What types of aircraft does Lufthansa operate?
Lufthansa operates a fleet that includes Airbus A319-100, Airbus A330-300, and Boeing 777-9, Boeing 787-9.
How do I inquire about loyalty programs offered by Lufthansa?
For information on loyalty programs, you can reach out to the Nairobi Office via phone or email.
What is the procedure for obtaining a refund for my Lufthansa ticket?
The Customer Care Section at the Nairobi Office can assist you with refund and cancellation inquiries.
Are there travel policies I should be aware of when flying with Lufthansa from Nairobi?
Yes, passengers can inquire about Lufthansa’s travel policies, including COVID-19-related guidelines, through the Nairobi Office.
Lufthansa Airlines Office Other Locations
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- Lufthansa Airlines Tegucigalpa Office
- Lufthansa Airlines Kolkata Office
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- Lufthansa Airlines Cologne Office
- Lufthansa Airlines Portugal Office
- Lufthansa Airlines Montevideo Office
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- Lufthansa Airlines San Diego Office
- Lufthansa Airlines Albania Office
- Lufthansa Airlines Egypt Office
- Lufthansa Airlines Pune Office
- Lufthansa Airlines Guatemala Office
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- Lufthansa Airlines Detroit Office
- Lufthansa Airlines Finland Office
- Lufthansa Airlines Sofia Office
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- Lufthansa Airlines Amsterdam Office
- Lufthansa Airlines Zagreb Office