Lufthansa Airlines Nairobi Office



Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+0800 723935

Regal Plaza, 1st Floor Limuru Road Parklands 30320-00100GPO Nairobi, Kenya


The Lufthansa Airlines Nairobi Office in Kenya stands as a key resource for passengers seeking information, assistance, and support in the vibrant city of Nairobi. As one of the leading international airlines, Lufthansa ensures a robust presence in major Canadian cities, including Nairobi, to provide seamless services to its passengers.

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Lufthansa Airlines Nairobi Office Address and Contact Details

For travelers in Nairobi, accessing Lufthansa’s services is made convenient through the dedicated Nairobi office.

Lufthansa Airlines Nairobi Office Address

Nairobi Office Address: Regal Plaza, 1st Floor Limuru Road Parklands 30320-00100GPO Nairobi, Kenya.

Nairobi Office Phone No.: 0800 723935

How to Contact the Lufthansa Airlines Nairobi Office?

Passengers can connect with the Lufthansa Airlines Office in Nairobi through various communication channels:

Lufthansa Airlines Nairobi Phone Number+1-800-491-0297 or 0800 723935
Lufthansa Airlines Support Email
Lufthansa Airlines – Working HoursEveryday 24-hours
Lufthansa Airlines HubsFrankfurt Airport
Lufthansa Airlines HeadquartersCologne, Germany
Head OfficeLufthansa Airlines Head Office
Ticket OfficeLufthansa Airlines Ticket Office
Lufthansa Airlines Official WebsiteOfficial Website
Lufthansa Flight BookingBook Now
Lufthansa Airlines Flight StatusCheck Status
Lufthansa Airlines Online Check inCheck in
Lufthansa Facebook SupportFACEBOOK
Lufthansa Twitter SupportTWITTER
Lufthansa Instagram SupportINSTAGRAM
Lufthansa YouTube SupportYOUTUBE

These contact details are designed to ensure quick and efficient access to the information and support needed.

Lufthansa Airlines Nairobi Office Map Location

Lufthansa Airlines Nairobi Airport Address

In addition to the city office, Lufthansa maintains a significant presence at major airports, including those in Nairobi. The airport office details are as follows:

Nairobi Airport Address: Jomo Kenyatta International Airport, Embakasi, Nairobi, Kenya.

Nairobi Airport Phone Number: +254 20 822111

Lufthansa Airlines Nairobi Airport Map Location

Lufthansa Airlines Baggage Information

Baggage Telephone Number: +1 (516) 738-4422

Baggage Lost and Found: Click Here

Baggage Inquiries: Click Here

Lufthansa Airlines Nairobi Office Customer Care Section handles the following inquiries

The Customer Care Section at the Lufthansa Airlines Nairobi Office is equipped to address a variety of inquiries. Here is a table outlining the main categories of inquiries handled by the customer care team:

Inquiry TypeDescription
Flight ReservationsAssistance with booking, modifying, or canceling flight reservations
Ticketing and PaymentsInquiries related to ticket prices, payment methods, and billing concerns
Flight SchedulesInformation on flight timings, delays, and changes to the regular schedule
Baggage PoliciesGuidance on baggage allowances, restrictions, and reporting lost or damaged baggage
Check-In AssistanceHelp with the online check-in process, seat selection, and boarding passes
Travel DocumentationClarifications on passport requirements, visa information, and other travel documents
Flight Status UpdatesReal-time updates on flight statuses, including delays, cancellations, or diversions

Lufthansa Airlines Provides a Wide Range of Plane / Aircraft Types

Lufthansa Airlines Fleet
Aircraft In serviceOrders
Airbus A319-10023
Airbus A320-20052
Airbus A320neo3439
Airbus A321-10020
Airbus A321-20037
Airbus A321neo1722
Airbus A330-30010
Airbus A340-30017
Airbus A340-60010
Airbus A350-9002332
Airbus A350-100010
Airbus A380-8004
Boeing 747-4008
Boeing 747-8I19
Boeing 777-920
Boeing 787-9534

The Lufthansa Airlines Nairobi Office plays a crucial role in enhancing the travel experience for passengers in Nairobi. Whether it’s making reservations, seeking information, or getting assistance with baggage, the Nairobi Office is dedicated to delivering exceptional customer service. As part of Lufthansa’s commitment to excellence, the Nairobi Office contributes to ensuring that passengers have a smooth and enjoyable journey with the airline.

FAQs on Lufthansa Airlines Nairobi Office

Where is the Lufthansa Airlines Nairobi Office located?

The Lufthansa Airlines Nairobi Office is located at Regal Plaza, 1st Floor Limuru Road Parklands 30320-00100GPO Nairobi, Kenya.

How can I contact the Lufthansa Airlines Nairobi Office for reservations?

You can contact the Nairobi Office through phone or email. The contact details are available on the official website.

Is there a Lufthansa office at Nairobi airports?

Yes, Lufthansa has a presence at Nairobi airports, providing services to passengers arriving and departing from these hubs.

What are the baggage policies for Lufthansa flights?

Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Nairobi Office.

Are there special assistance services available at the Lufthansa Nairobi Airport office?

Yes, the Lufthansa Nairobi Airport office provides assistance for passengers with special needs. Contact the office for more information.

Can I make changes to my booking through the Nairobi Office?

Yes, the Nairobi Office handles reservation changes and other booking-related inquiries.

What types of aircraft does Lufthansa operate?

Lufthansa operates a fleet that includes Airbus A319-100, Airbus A330-300, and Boeing 777-9, Boeing 787-9.

How do I inquire about loyalty programs offered by Lufthansa?

For information on loyalty programs, you can reach out to the Nairobi Office via phone or email.

What is the procedure for obtaining a refund for my Lufthansa ticket?

The Customer Care Section at the Nairobi Office can assist you with refund and cancellation inquiries.

Are there travel policies I should be aware of when flying with Lufthansa from Nairobi?

Yes, passengers can inquire about Lufthansa’s travel policies, including COVID-19-related guidelines, through the Nairobi Office.

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