Malaysia Airlines Hanoi Office



Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+65 6723 1009

2nd Floor, Commercial and Tourist Service Centre, No1, Ba Trieu Street, Hanoi, Vietnam


Malaysia Airlines’ Hanoi Office in Vietnam serves as a crucial point of contact and assistance for passengers traveling with the airline. As one of the leading carriers, Malaysia Airlines is dedicated to providing top-notch services, and the Hanoi Office plays a vital role in ensuring a smooth travel experience for passengers departing from or arriving in Hanoi.

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Malaysia Airlines Hanoi Office Address and Contact Details

For passengers in Hanoi seeking the services of Malaysia Airlines, the Hanoi Office is the go-to place for reservations, inquiries, and support.

Malaysia Airlines Hanoi Office Address

Hanoi Office Address: 2nd Floor Commercial and Tourist Service Centre No1, Ba Trieu Street Hanoi, Vietnam.

Hanoi Office Phone Number: +65 6723 1009

How to Contact the Malaysia Airlines Hanoi Office?

Passengers can easily reach out to the Malaysia Airlines Office in Hanoi through various communication channels, ensuring prompt and efficient assistance:

Malaysia Airlines Hanoi Phone Number+1-800-491-0297 or +65 6723 1009
Malaysia Airlines Support Email
Malaysia Airlines – Working HoursEveryday 24-hours
Malaysia Airlines HubsKuala Lumpur International Airport
Malaysia Airlines HeadquartersSepang, Malaysia
Head OfficeMalaysia Airlines Head Office
Ticket OfficeMalaysia Airlines Ticket Office
Malaysia Airlines Official WebsiteOfficial Website
Malaysia Flight BookingBook Now
Malaysia Airlines Flight StatusCheck Status
Malaysia Airlines Check inCheck in
Malaysia Facebook SupportFACEBOOK
Malaysia Twitter SupportTWITTER
Malaysia Instagram SupportINSTAGRAM
Malaysia YouTube SupportYOUTUBE

Whether it’s for booking a flight, seeking information, or requesting special assistance, the dedicated team at the Hanoi Office is readily available.

Malaysia Airlines Hanoi Office Map Location

Malaysia Airlines Hanoi Airport Address

In addition to the city office, Malaysia Airlines maintains a significant presence at major airports, including those in Hanoi. The airport office details are as follows:

Hanoi Airport Address: Noi Bai International Airport, Phú Minh, Sóc Sơn, Hanoi, Vietnam.

Hanoi Airport Phone Number: +84 24 3886 5047

Malaysia Airlines Hanoi Airport Map Location

Malaysia Airlines Baggage Information

Baggage Telephone Number: 1 300 88 3000

Baggage lost or damaged Support Email:

Baggage Lost and Found: Click Here

Baggage Inquiries: Click Here

Malaysia Airlines Hanoi Office Customer Care Section handles the following inquiries

The Customer Care Section at the Malaysia Airlines Hanoi Office is equipped to address a variety of inquiries. Here is a table outlining the main categories of inquiries handled by the customer care team:

Inquiry TypeDescription
Flight ReservationsAssistance with booking, modifying, or canceling flight reservations.
Ticketing and PaymentsInquiries related to ticket prices, payment methods, and billing concerns
Flight SchedulesInformation on flight timings, delays, and changes to the regular schedule
Baggage PoliciesGuidance on baggage allowances, restrictions, and reporting lost or damaged baggage
Check-In AssistanceHelp with the online check-in process, seat selection, and boarding passes
Travel DocumentationClarifications on passport requirements, visa information, and other travel documents
Flight Status UpdatesReal-time updates on flight statuses, including delays, cancellations, or diversions

Malaysia Airlines Provides a Wide Range of Plane / Aircraft Types

Malaysia Airlines Fleet
AircraftIn serviceOrders
Airbus A330-2006
Airbus A330-30015
Airbus A330-90020
Airbus A350-90073
Boeing 737-80042
Boeing 737 MAX 8322
Boeing 737 MAX 1010
Cargo Fleet
Airbus A330-200F3

The Malaysia Airlines Hanoi Office in Vietnam serves as a crucial point of contact for passengers, ensuring they have access to essential services and support for a seamless air travel experience. Whether passengers require assistance, information, or reservations, the Hanoi Office is integral to delivering Malaysia Airlines’ commitment to excellence in air travel. As part of the global Malaysia Airlines network, the Hanoi Office contributes to the airline’s reputation for top-notch customer service.

FAQs on Malaysia Airlines Hanoi Office

What is the address of the Malaysia Airlines Hanoi Office?

The Malaysia Airlines Hanoi Office is located at 2nd Floor Commercial and Tourist Service Centre No1, Ba Trieu Street Hanoi, Vietnam.

How can I contact the Malaysia Airlines Hanoi Office for reservations?

You can contact the Hanoi Office through phone or email. The contact details are available on the official website.

Is there a Malaysia Airlines office at Hanoi airports?

Yes, Malaysia Airlines has a presence at Hanoi airports, providing services to passengers arriving and departing from these hubs.

What are the baggage policies for Malaysia Airlines flights?

Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Hanoi Office.

Are there special assistance services available at the Malaysia Airlines Hanoi Airport office?

Yes, the Malaysia Airlines Hanoi Airport office provides assistance for passengers with special needs. Contact the office for more information.

Can I make changes to my booking through the Hanoi Office?

Yes, the Hanoi Office handles reservation changes and other booking-related inquiries.

What types of aircraft does Malaysia Airlines operate?

Malaysia Airlines operates a diverse fleet, including Airbus A350, Boeing 737, and Airbus A330 aircraft.

How do I inquire about loyalty programs offered by Malaysia Airlines?

For information on loyalty programs, you can reach out to the Hanoi Office via phone or email.

What is the procedure for obtaining a refund for my Malaysia Airlines ticket?

Refund inquiries can be addressed by contacting the Hanoi Office through phone or email.

Are there travel policies I need to be aware of when flying with Malaysia Airlines?

Yes, the Hanoi Office can provide information on Malaysia Airlines’ travel policies, including booking, cancellations, and other relevant guidelines.

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