Porter Airlines Hainan Office in China

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Porter Airlines, headquartered in Toronto, Canada, is a renowned regional airline. Founded in 2006, the airline is currently owned by Porter Aviation Holdings, formerly known as REGCO Holdings Inc. This airline offers scheduled flights from Hainan to various destinations in China and the United States. Additionally, Porter Airlines Hainan Office can cater to you with its numerous benefits and exceptional service to its passengers. 

The Porter Airlines Ticketing Office Hainan is responsible for assisting passengers with flight bookings and reservations. The office houses a team of proficient travel professionals who are well-equipped to cater to your travel requirements, including ticketing, baggage handling, and check-in procedures. For comprehensive answers and solutions to your concerns, kindly refer to this article thoroughly. 

Porter Airlines Hainan Office Address

Looking to contact the aviation executive at Porter Airlines? Unsure of the head office address? Please find the Hainan office address of the airline mentioned in the table below. The Hainan office boasts a diligent and devoted team of staff members who are fully equipped to assist with any concerns you may encounter. The Porter Airlines Office in Hainan address is conveniently situated and operates during standard business hours. The location is easily accessible by any vehicle and offers ample parking options nearby. 

Office Name	Office Address
Porter Air Hainan Office Address	Hainan, China, 571126

Porter Airlines Hainan Airport Office Address

The location of Porter Airlines headquarters at Hainan Airport is strategically positioned to cater to travelers flying to and from Hainan. Contacting Porter Airlines’ customer care team is an effective way to obtain answers to various inquiries as the primary function of the Porter Airlines Hainan Airport office includes offering assistance to travelers by facilitating the process of making reservations and booking flights. The office is equipped with a group of proficient travel advisers who possess extensive expertise in addressing diverse travel-related requirements. 

The office located at Hainan airport runs on a daily basis, commencing its opening hours at 5:30 AM and terminating at 11:00 PM.  For inquiries regarding the Porter Airlines’ airport office in Hainan, please visit the office situated at the address mentioned below:

Office Name	Office Address
Porter Air Hainan Airport Office Address	Haikou Meilan International Airport, WFQ6+CV6, Meilan District, Haikou, Hainan, China, 571126.

Porter Airlines Hainan Office Contact Details

Passengers can easily reach the Hainan office of Porter Airlines through various contact details, such as the Porter Airlines Hainan Office Phone Number, to access their services conveniently. For any questions or assistance regarding flight schedules, reservations, booking changes, special meal requests, baggage allowances, or any other flight-related information, individuals can contact the airline office. 

The Hainan office personnel of the airline can assist you with various services such as finding affordable ticket options, booking seats, planning meals for specific dietary needs, making changes to existing reservations, and answering any other questions you may have. The diligent office personnel are committed to delivering prompt and effective service. 

Porter Airlines Hainan Office Phone Number	+1-800-491-0297 or +1-888-619-8622
Porter Airlines Flight Reservation Number	1-888-619-8622 (Toll-Free)
Porter Airlines Hainan Office Working Hours	Call Centre agents work between 5 AM and 11 PM every
Porter Airlines Hainan Office Email for Baggage Claims, Lost and Found Queries, and Disability Assistance	ytz.baggage@flyporter.com and central.baggage@flyporter.com, lost.found@flyporter.com, disabilityassistance@flyporter.com
Porter Airlines Customer Service Phone Numbers	416-619-8622 or toll-free at 1-888-619-8622
Porter Airlines Official Website	https://www.flyporter.com/en-ca/
Porter Airlines Help Customer Support	https://www.flyporter.com/en/customer-service/help-contact
Porter Airlines Flight Status	https://www.flyporter.com/en/manage-flights/flight-status
Porter Airlines Online Check-in	https://www.flyporter.com/en/manage-flights/web-check-in

How to Contact Porter Airlines Hainan Office in China?

The Porter Airlines Hainan Baggage Office is the main hub for customers seeking assistance and information about various services. There are several available avenues for communication with them, encompassing face-to-face meetings, telephone discussions, and email correspondences. To obtain further details regarding how to get in touch with the Porter Airlines Hainan office, please consult the table presented hereafter:

• Phone: To obtain any type of assistance or travel-related information, kindly reach out to the customer service personnel at the Hainan Office of Porter Airlines. The contact numbers listed include +1-888-619-8622 which are designated as toll-free. Their office team has the necessary skills and knowledge to provide comprehensive support and address any issues or concerns that may arise in relation to your forthcoming travel arrangements. 

• In-person: To receive in-person support, it is recommended that individuals visit the branch office of Porter Airlines situated in Hainan, China. The office is situated at Hainan, China, 571126. The establishment is widely recognized for its modern facilities and efficient services. The office staff of the airline is readily accessible to offer support and attend to any issues or problems that you may possess. In order to facilitate a smooth travel experience, it is advisable to proactively communicate with the organization beforehand or verify their operational schedule and prepare yourself for a productive collaboration with a highly proficient and enthusiastic aviation specialist.

• Email: To contact Porter Airlines in Hainan, you can send an email to their office. The office’s team will answer any questions you have. Customer service representatives can assist you with various services such as making reservations, processing refunds, and addressing any travel-related inquiries you may have. The airline’s email addresses for baggage inquiries are ytz.baggage@flyporter.com  and central.baggage@flyporter.com. For lost and found items, you can contact lost.found@flyporter.com. If you require disability assistance, please reach out to disabilityassistance@flyporter.com.

• Social Media:

SOCIAL MEDIA PLATFORMS	HANDLES/USERNAMES	URL
FACEBOOK	Porter Airlines	https://www.facebook.com/porterairlines/
TWITTER	@porterairlines	https://twitter.com/porterairlines
INSTAGRAM	porterairlines	https://www.instagram.com/porterairlines/
YOUTUBE	Porter Airlines | @PorterAirlines	https://www.youtube.com/user/porterairlines
LINKEDIN	Porter Airlines Inc.	https://ca.linkedin.com/company/porter-airlines-inc-

Services Offered By Porter Airlines Office in Hainan, China

When planning a visit to Hainan, individuals have the option to seek assistance from the Porter Airlines Hainan Ticketing Office, which may provide knowledgeable advice and facilitate a seamless travel journey. The team based in Hainan is committed to providing assistance with a range of services, such as airline booking, revisions, and cancellations. Explore a comprehensive array of services mentioned below offered by the airline encompassing:

Flight Booking

1. In order to facilitate the acquisition of an airline ticket, please provide the following information: the intended destination, the specified trip dates, and the full names of all individuals who will be traveling. To access additional details, proceed by selecting the “Search Flights” button. It is advisable for travelers to verify their travel arrangements no later than 72 hours before to their departure. 
2. Porter Airlines flight booking inquiry pertains to the benefits associated with online reservation systems and the specific services offered at the ticket counters of the airline’s Hainan office. 

Flight Cancellation

1. Porter Airlines has a cancellation policy that restricts travelers from cancelling the Basic fare, except within 24 hours of purchase.
2. Porter Airlines has a ticket cancellation policy in place. Standard fares are non-refundable and incur a cancellation fee of $100 per passenger per direction. However, passengers have the option to request a cancellation at the airport on the scheduled departure date. Porter Airlines charges a cancellation fee of $200 per passenger per direction in these situations. 
3. Porter Airlines’ refund policy states that Flexible fares do not qualify for refunds and are subject to a cancellation fee of $155 USD per passenger per direction unless the passenger cancels at the airport on the scheduled departure date. Porter Airlines charges a cancellation fee of $255 USD per passenger per direction in these situations. 
4. Passengers who decide to cancel their ticket with Porter Airlines will be provided with a future travel credit. The validity of this credit is one year from the date it was issued. The credit value will be equal to the remaining amount of the original ticket.
5. Passengers have the option to utilize their cancellation credit from Porter Airlines for subsequent reservations. The individuals possess the capacity to distribute the credit across many elements, including the fundamental fare, airline surcharges, cancellation fees, and government taxes. 
6. Porter Airlines has a policy whereby customers are exempt from incurring cancellation fees if they choose to cancel their reservation during a 24-hour window subsequent to purchase. However, it is important to note that this exemption is contingent upon the intended departure date being at least 7 days out at the time of cancellation. 
7. According to Porter Airlines’ cancellation policy, travelers who do not cancel their reservation and fail to appear for their planned flights will not receive a refund or credit for the unused amount of their ticket, irrespective of the reasons. 
8. According to Porter Airlines’ flight cancellation policy, the airline has the discretion to waive the cancellation cost that a passenger would normally be required to pay.
9. The passenger is responsible for paying the cancellation cost for Porter Airlines tickets, which is assessed on a per one-way journey, per individual basis.

Flight Change

1. Basic Fare tickets are not eligible for flight modifications. However, all other ticket types can be adjusted up to one hour before the scheduled departure time.
2. Modifications can only be made to the flight itself, and not to the origin or destination. To maintain accuracy and consistency, it is crucial to keep the original information about the origin, destination, passenger name, and flight date when making any required changes. Unfortunately, it is not feasible to change the date, location, or name linked to your flight reservation.
3. The applicability of flights depends on factors like flight direction, cost variation, taxes, and change fees.
4. According to Porter Airlines’ policy, if a passenger fails to appear for their scheduled flight, the airline reserves the right to cancel the reservation without providing any monetary refund.
5. Having a third party involved in the booking process may not be the most suitable option for accommodating additional individuals. The party involved is requesting an amendment to resolve this issue.

Flight Upgrade

1. Upon completing the online check-in process, individuals will have the opportunity to see information regarding their assigned seats and, if desired, proceed with an upgrade. 
2. Modifications to seat assignments are not permitted either at the airport or after the issuance of a boarding pass. 
3. VIPorter members have the option to indicate their seat preference, either aisle or window, by accessing their VIPorter account.

Name Correction

1. Name changes for confirmed reservations are not allowed by Porter Airlines. In the event that you possess a verified reservation necessitating a modification of the guest’s name, you will be required to either terminate the reservation or initiate a fresh booking with a distinct reservation number.
2. In the event that a segment of one’s travel schedule has already been completed, it is not possible to modify the name connected with the said segment. In such circumstances, it is necessary to cancel the subsequent reservation in the sequence.
3. Porter Airlines imposes a charge for modifications to passenger names that occur beyond the initial 24-hour period following the flight reservation.
4. You can make changes to your ticket within 24 hours of purchase without any extra charges.
5. The name on a flight ticket can only be changed by the individual who made the original booking.
6. Porter Airlines does not support gender modifications or changes to the date of birth.

Additional Services Offered by The Porter Airlines Hainan Office in China

This post focuses on the wide range of offerings and services provided by Porter Airlines. In addition to their exceptional services, they also provide convenient access to additional services to enhance client satisfaction. To fully understand the services offered by Porter Airlines, check a few additional services of the airlines mentioned below:

Pet Travel

Pet Reservation

1. Porter Airlines permits a maximum of two pets to travel in the cabin on each flight. 
2. It is important to reserve your pet’s spot at least 24 hours prior to your scheduled travel time.

Pets in cabin

1. Porter Airlines permits small cats and dogs to travel in the cabin with their owners, as long as the combined weight of the pet and carrier does not exceed 20 lbs (9 kg). 
2. Passengers are permitted to bring one pet and one carrier on board the aircraft. 
3. It is important to keep pets indoors throughout the entire journey and ensure that nothing is protruding from the carrier. 
4. The cost of transporting pets in the cabin typically ranges from $50 to $56.50 for a one-way trip.

Carrier Guidelines

1. When traveling with pets in the cabin, it is important to note that carriers should not exceed the dimensions of 13″ x 17″ x 6″ (33 cm x 43 cm x 16 cm). 
2. Carriers should be both leak-proof and well-ventilated to ensure the safety and comfort of the transported items or living beings. 
3. Pets should have enough space to stand, turn, and lie down comfortably.

Other Restrictions

1. Pets are not allowed to travel with unaccompanied minors, passengers traveling with infants, passengers needing to stow a medical device under the seat, registered travel attendants, or passengers seated in emergency exit rows.
2. Porter Airlines reserves the right to deny transport to pets that display aggressive or distressed behaviour.

Unaccompanied Minor

1. Children who are under the age of 8 are required to be accompanied by an adult who is at least 16 years old when traveling.
2. The adult accompanying the young child must sit in the adjacent seat.
3. The unaccompanied minor service is required for children between the ages of 8 and 11 who are traveling without an adult passenger who is 16 years old or above.
4. The unaccompanied minor service is available for purchase but is optional for young travelers aged 12 to 17 who are traveling alone.

Disability Assistance

1. Porter Airlines is committed to delivering a seamless and pleasurable travel experience for its customers. 
2. The airline provides diverse assistance options for individuals with reduced mobility and specific requirements. 
3. Discover the comprehensive range of services provided by the airline for an enhanced travel experience. 
4. For any inquiries or issues, kindly reach out to the airline and communicate your requirements for them to address accordingly.

LOST & FOUND

1. Porter Airlines strives to provide assistance in locating lost items. Porter is not liable for lost or misplaced items. Unclaimed items will be donated after 14 days. 
2. If you have lost an item at Haikou Meilan International Airport, WFQ6+CV6, Meilan District, Haikou, Hainan, China, 571126 in a public area such as the check-in counters, passenger lounges, or the airport shuttle bus, please reach out to the airport’s Lost and Found department. 
3. The Lost and Found is managed by Nieuport Aviation. The Airport Lost and Found can be found on the Departures level, specifically on the right side of Security B.

Group Booking

1. Porter Airlines offers reduced fares and personalized service for groups of 10 or more passengers traveling on the same flight. Whether you’re traveling for business or pleasure, take advantage of this opportunity. 
2. To reserve your group’s booking or request a quote, kindly fill out the airline’s Group Travel form available online.

Getting Ready for Your Trip – Porter Airlines

Conclusion

Porter Airlines is a highly regarded regional airline operating in Canada with its headquarters situated at Billy Bishop Toronto City Airport, located in the Toronto Islands. This airline provides regular flights from Hainan to a range of destinations in China and the United States and is a highly regarded airline recognized for its outstanding service and extensive range of advantages. In conclusion, the airline takes pride in its dedicated customer service team, which possesses extensive knowledge in handling inquiries and providing effective solutions. Porter Airlines Hainan head office is readily available to assist with any inquiries.

Frequently Asked Questions on Porter Airlines Hainan Office