public_affairs@singaporeair.com.sg
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In the bustling city of Surabaya, Singapore Airlines has established a dedicated office to cater to the travel needs of passengers. The Singapore Airlines Surabaya Office serves as a pivotal point for those seeking assistance, information, and services related to their Singapore Airlines flights. This article provides a comprehensive guide to the Singapore Airlines Surabaya Office, offering details on its address, contact information, airport presence, baggage policies, and more.
Singapore Airlines Surabaya Office Address and Contact Details
For the convenience of passengers in Surabaya, Singapore Airlines operates an office with specific address and contact details:
Singapore Airlines Surabaya Office Address
Surabaya Office Address: Pakuwon Center 22nd Floor unit 22.08, Jl Embong Malang 1,3,5, Surabaya 60261, Indonesia
Surabaya Office Phone No.: +62 31 531 9218
How to Contact the Singapore Airlines Surabaya Office?
Singapore Airlines values seamless communication and offers various channels for passengers to reach the Surabaya office:
| Singapore Airlines Surabaya Phone Number | +1-800-491-0297 or +62 31 531 9218 |
| Singapore Airlines – Working Hours | Every day – 9 AM to 7 PM |
| Singapore Airlines Hubs | Singapore Changi Airport |
| Singapore Airlines Headquarters | Singapore |
| Corporate Office | Singapore Airlines Corporate Office |
| Ticket Office | Singapore Airlines Ticket Office |
| Singapore Airlines Email | public_affairs@singaporeair.com.sg |
| Singapore Airlines Official Website | Official Website |
| Singapore Airlines Manage Booking | Manage Booking |
| Singapore Airlines Flight Status | Flight Status |
| Singapore Airlines Check in | Check in |
| Singapore Airlines Facebook Support | |
| Singapore Airlines Twitter Support | |
| Singapore Airlines Instagram Support | |
| Singapore Airlines Youtube Support | Youtube |
Singapore Airlines Surabaya Office Map Location
Singapore Airlines Surabaya Airport Address
For passengers traveling directly to or from the airport, the Singapore Airlines Surabaya Airport Office plays a crucial role. The office address at the airport is as follows:
Surabaya Airport Address: Jl. Ir. Haji Juanda, Sedati, Sidoarjo Regency, East Java 61253, Indonesia
Surabaya Airport Phone No.: +62312986200
Singapore Airlines Surabaya Airport Map Location
Singapore Airlines Baggage Information
Baggage Telephone Number: +1 (866) 767-2247
Baggage Lost Email : AMD_baggage@singaporeair.com.sg
Baggage Lost and Found : Click here
Baggage Inquiries: Inquiries
The Singapore Airlines Surabaya Office Customer Care Section handles the following inquiries
To cater to a range of passenger needs, the Singapore Airlines Office in Surabaya Customer Care Section addresses various inquiries. The following table outlines the types of inquiries handled:
| Inquiry Type | Description |
|---|---|
| Flight Reservations | Assistance with booking, modifying, or canceling flight reservations. |
| Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns. |
| Flight Schedules | Information on flight timings, delays, and changes to the regular schedule. |
| Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage. |
| Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes. |
| Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents. |
| Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions. |
Singapore Airlines Provides a Wide Range of Plane / Aircraft Types
| Singapore Airlines Fleet |
| Aircraft | In fleet | Orders |
|---|---|---|
| Airbus A350-900 | 56 | 2 |
| Airbus A350-900ULR | 7 | – |
| Airbus A380-800 | 14 | – |
| Boeing 737-800 | 7 | – |
| Boeing 737 MAX 8 | 16 | 13 |
| Boeing 777-300ER | 26 | – |
| Boeing 777-9 | – | 31 |
| Boeing 787-10 | 21 | 10 |
| Cargo fleet | ||
| Airbus A350F | – | 7 |
| Boeing 747-400F | 7 | – |
| Boeing 777F | 5 | – |
| Total | 161 | 63 |
The Singapore Airlines Surabaya Office serves as a vital hub for passengers seeking assistance and information in Surabaya. With a commitment to customer care, accessibility, and clear communication, Singapore Airlines ensures a positive and stress-free experience for its passengers. Whether handling baggage inquiries, providing flight information, or assisting with reservations, the Surabaya office is dedicated to delivering excellent service.
FAQs on Singapore Airlines Surabaya Office
Where is the Singapore Airlines Surabaya Office located?
The Singapore Airlines Surabaya Office is located at Pakuwon Center 22nd Floor unit 22.08, Jl Embong Malang 1,3,5, Surabaya 60261, Indonesia.
How can I contact the Singapore Airlines Surabaya Office for immediate assistance?
Passengers can contact the Singapore Airlines Surabaya Office by phone at +62 31 531 9218.
What are the email contact details for non-urgent inquiries?
For non-urgent queries, passengers can reach out via email at public_affairs@singaporeair.com.sg.
Where is the Singapore Airlines Surabaya Airport Office situated?
The Singapore Airlines Surabaya Airport Office is located at Jl. Ir. Haji Juanda, Sedati, Sidoarjo Regency, East Java 61253, Indonesia.
What types of inquiries are handled by the Singapore Airlines Surabaya Customer Care Section?
The Singapore Airlines Surabaya Customer Care Section handles a range of inquiries, including reservations, flight information, ticketing, and baggage.
What aircraft types does Singapore Airlines operate?
Singapore Airlines operates a diverse fleet, including Airbus A350, Boeing 737 and more.
What are Singapore Airlines’ baggage policies?
Singapore Airlines’ baggage policies are designed to provide clarity and convenience for passengers. For detailed information, refer to Baggage Information.
Can I get immediate assistance for flight-related inquiries at the Singapore Airlines Surabaya Airport Office?
Yes, the Singapore Airlines Surabaya Airport Office is equipped to handle immediate flight-related inquiries.
Is the Singapore Airlines Surabaya Office easily accessible for visitors?
Yes, the Singapore Airlines Surabaya Office is conveniently located for visitors, ensuring accessibility and ease of contact.
Singapore Airlines Office Other Locations
- Singapore Airlines Hyderabad Office
- Singapore Airlines Dubai Office
- Singapore Airlines Davao Office
- Singapore Airlines Istanbul Office
- Singapore Airlines Hanoi Office
- Singapore Airlines Bangkok Office
- Singapore Airlines Kochi Office
- Singapore Airlines Changi Office
- Singapore Airlines Warsaw Office
- Singapore Airlines Riyadh Office
- Singapore Airlines Mauritius Office
- Singapore Airlines Auckland Office
- Singapore Airlines Kolkata Office
- Singapore Airlines Yangon Office
- Singapore Airlines Paris Office
- Singapore Airlines Kathmandu Office
- Singapore Airlines Bratislava Office
- Singapore Airlines Zurich Office
- Singapore Airlines Bali Office
- Singapore Airlines Barcelona Office
- Singapore Airlines Guangzhou Office