Singapore Airlines Surabaya Office

time

24x7

public_affairs@singaporeair.com.sg

Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+62 31 531 9218


https://www.singaporeair.com/


Pakuwon Center 22nd Floor unit 22.08, Jl Embong Malang 1,3,5, Surabaya 60261, Indonesia

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In the bustling city of Surabaya, Singapore Airlines has established a dedicated office to cater to the travel needs of passengers. The Singapore Airlines Surabaya Office serves as a pivotal point for those seeking assistance, information, and services related to their Singapore Airlines flights. This article provides a comprehensive guide to the Singapore Airlines Surabaya Office, offering details on its address, contact information, airport presence, baggage policies, and more.

Singapore Airlines Surabaya Office, Singapore Airlines Surabaya Office Address, Singapore Airlines Surabaya Office Phone Number, Singapore Airlines Surabaya Office Email, How to Contact Singapore Airlines Surabaya Office, Singapore Airlines Surabaya Airport Address

Singapore Airlines Surabaya Office Address and Contact Details

For the convenience of passengers in Surabaya, Singapore Airlines operates an office with specific address and contact details:

Singapore Airlines Surabaya Office Address

Surabaya Office Address: Pakuwon Center 22nd Floor unit 22.08, Jl Embong Malang 1,3,5, Surabaya 60261, Indonesia

Surabaya Office Phone No.: +62 31 531 9218

How to Contact the Singapore Airlines Surabaya Office?

Singapore Airlines values seamless communication and offers various channels for passengers to reach the Surabaya office:

Singapore Airlines Surabaya Phone Number+1-800-491-0297 or +62 31 531 9218
Singapore Airlines – Working HoursEvery day – 9 AM to 7 PM
Singapore Airlines HubsSingapore Changi Airport
Singapore Airlines HeadquartersSingapore
Corporate OfficeSingapore Airlines Corporate Office
Ticket OfficeSingapore Airlines Ticket Office
Singapore Airlines Emailpublic_affairs@singaporeair.com.sg
Singapore Airlines Official WebsiteOfficial Website
Singapore Airlines Manage BookingManage Booking
Singapore Airlines Flight StatusFlight Status
Singapore Airlines Check inCheck in
Singapore Airlines Facebook SupportFacebook
Singapore Airlines Twitter SupportTwitter
Singapore Airlines Instagram SupportInstagram
Singapore Airlines Youtube SupportYoutube

Singapore Airlines Surabaya Office Map Location

Singapore Airlines Surabaya Airport Address

For passengers traveling directly to or from the airport, the Singapore Airlines Surabaya Airport Office plays a crucial role. The office address at the airport is as follows:

Surabaya Airport Address: Jl. Ir. Haji Juanda, Sedati, Sidoarjo Regency, East Java 61253, Indonesia

Surabaya Airport Phone No.: +62312986200

Singapore Airlines Surabaya Airport Map Location

Singapore Airlines Baggage Information

Baggage Telephone Number: +1 (866) 767-2247

Baggage Lost Email : AMD_baggage@singaporeair.com.sg

Baggage Lost and Found : Click here

Baggage Inquiries: Inquiries

The Singapore Airlines Surabaya Office Customer Care Section handles the following inquiries

To cater to a range of passenger needs, the Singapore Airlines Office in Surabaya Customer Care Section addresses various inquiries. The following table outlines the types of inquiries handled:

Inquiry TypeDescription
Flight ReservationsAssistance with booking, modifying, or canceling flight reservations.
Ticketing and PaymentsInquiries related to ticket prices, payment methods, and billing concerns.
Flight SchedulesInformation on flight timings, delays, and changes to the regular schedule.
Baggage PoliciesGuidance on baggage allowances, restrictions, and reporting lost or damaged baggage.
Check-In AssistanceHelp with the online check-in process, seat selection, and boarding passes.
Travel DocumentationClarifications on passport requirements, visa information, and other travel documents.
Flight Status UpdatesReal-time updates on flight statuses, including delays, cancellations, or diversions.

Singapore Airlines Provides a Wide Range of Plane / Aircraft Types

Singapore Airlines Fleet
AircraftIn fleetOrders
Airbus A350-900562
Airbus A350-900ULR7
Airbus A380-80014
Boeing 737-8007
Boeing 737 MAX 81613
Boeing 777-300ER26
Boeing 777-931
Boeing 787-102110
Cargo fleet
Airbus A350F7
Boeing 747-400F7
Boeing 777F5
Total16163

The Singapore Airlines Surabaya Office serves as a vital hub for passengers seeking assistance and information in Surabaya. With a commitment to customer care, accessibility, and clear communication, Singapore Airlines ensures a positive and stress-free experience for its passengers. Whether handling baggage inquiries, providing flight information, or assisting with reservations, the Surabaya office is dedicated to delivering excellent service.

FAQs on Singapore Airlines Surabaya Office

Where is the Singapore Airlines Surabaya Office located?

The Singapore Airlines Surabaya Office is located at Pakuwon Center 22nd Floor unit 22.08, Jl Embong Malang 1,3,5, Surabaya 60261, Indonesia.

How can I contact the Singapore Airlines Surabaya Office for immediate assistance?

Passengers can contact the Singapore Airlines Surabaya Office by phone at +62 31 531 9218.

What are the email contact details for non-urgent inquiries?

For non-urgent queries, passengers can reach out via email at public_affairs@singaporeair.com.sg.

Where is the Singapore Airlines Surabaya Airport Office situated?

The Singapore Airlines Surabaya Airport Office is located at Jl. Ir. Haji Juanda, Sedati, Sidoarjo Regency, East Java 61253, Indonesia.

What types of inquiries are handled by the Singapore Airlines Surabaya Customer Care Section?

The Singapore Airlines Surabaya Customer Care Section handles a range of inquiries, including reservations, flight information, ticketing, and baggage.

What aircraft types does Singapore Airlines operate?

Singapore Airlines operates a diverse fleet, including Airbus A350, Boeing 737 and more.

What are Singapore Airlines’ baggage policies?

Singapore Airlines’ baggage policies are designed to provide clarity and convenience for passengers. For detailed information, refer to Baggage Information.

Can I get immediate assistance for flight-related inquiries at the Singapore Airlines Surabaya Airport Office?

Yes, the Singapore Airlines Surabaya Airport Office is equipped to handle immediate flight-related inquiries.

Is the Singapore Airlines Surabaya Office easily accessible for visitors?

Yes, the Singapore Airlines Surabaya Office is conveniently located for visitors, ensuring accessibility and ease of contact.

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