SunExpress Airlines is a joint venture between Turkish Airlines and Lufthansa, offering flights to various destinations across the globe. The airline has several offices worldwide. The SunExpress Airlines Helsinki Office is responsible for managing the airline’s operations and services in the region. The SunExpress Airlines office in Helsinki is ideally situated in the heart of the city, placing it in a prime location for both travelers and residents alike. As the financial hub of Helsinki is a bustling city filled with business travelers and tourists, making it a perfect location for the SunExpress office.
The Helsinki office of SunExpress Airlines primarily caters to customer services and support. This includes ticket booking, flight changes, cancellation policies, customer feedback, and dealing with any travel-related queries. The staff at the Helsinki office are friendly, professional, and always ready to assist with your travel needs. One of the primary benefits of visiting the SunExpress Helsinki office is the personalized service. Their highly trained staff can help you plan your upcoming trips, providing detailed information about flight schedules, fares, and available promotions. They can also provide support with checking in, seat selection, special meal requests, and much more.
Where is the SunExpress Airlines Helsinki Office Address?
Below are the office Address and Map for Helsinki:
Helsinki Airport, Lentoasemantie 1, 01530 Vantaa, Finland
How to Contact the SunExpress Airlines Helsinki Office?
Contacting the SunExpress Airlines Helsinki Office is quite straightforward. You have multiple communication channels at your disposal to meet your specific needs. The SunExpress Airlines Office in Helsinki is dedicated to providing excellent customer service and addressing your travel needs.
Office Phone Number | +1-800-491-0297 or +358 200 14636 |
Customer Service Number | +90 541 444 0797 |
Headquarters Address | Antalya, Türkiye |
Hubs | Antalya Airport |
Working Hours | Monday to Friday: 9:00 am to 5:00 pm, Saturday: 10:00 am to 2:00 pm |
info@sunexpress.com | |
Official Website | https://www.sunexpress.com/en/ |
Booking | Click here |
Manage My Booking | Click here |
Check in | Click here |
Flight Status | Click here |
Facebook Support | https://www.facebook.com/SunExpressTurkiye |
Twitter Support | https://twitter.com/SunExpress_Int |
Instagram Support | https://www.instagram.com/sunexpress |
Youtube Support | https://www.youtube.com/@SUNEXPRESS |
No matter how you choose to contact the SunExpress Airlines Helsinki Office, you can expect to receive professional assistance from the office’s staff. They are dedicated to helping passengers with their queries and concerns, and they are available to assist you with all your travel needs.
Queries Handled by the Customer Care Team of the SunExpress Airlines Office in Helsinki
The customer care team at the SunExpress Airlines Office in Helsinki is equipped to handle a wide range of queries to ensure a smooth and comfortable travel experience for all passengers. Here are some of the common queries they handle:
Flight Bookings and Ticketing | The team can assist with booking flights, ticket changes, and cancellations. They can also help with group bookings or special requests. |
Flight Information | Customers can get the most up-to-date flight schedules, departure times, and flight statuses from the customer care team. |
Baggage Inquiries | The customer care team can provide information on baggage allowances, handle lost or damaged baggage claims, and assist with any other baggage-related issues. |
Special Services | If passengers need special assistance during their flight, such as wheelchair service, meals for dietary restrictions, or assistance for unaccompanied minors, the customer care team can make the necessary arrangements. |
Loyalty Program Inquiries | The team can provide information about SunExpress’s loyalty program, help with enrollment, and assist with redeeming points or miles. |
Complaints and Feedback | If customers have any complaints or feedback about their travel experience, the customer care team is there to listen and address their concerns. |
Refunds | In case of any cancellations or changes in flight status, the team can guide passengers through the refund process. |
Insurance Services | The team can provide information about travel insurance options, process insurance claims, and answer any related queries. |
COVID-19 related queries | Given the current pandemic situation, the team also handles queries related to travel restrictions, safety measures, and changes in airline policies due to COVID-19. |
Remember, the customer care team is there to make your travel experience as smooth and enjoyable as possible. Don’t hesitate to reach out to them for any issue, big or small.
Why we Connecting with SunExpress Airlines Helsinki office?
Connecting with the SunExpress Airlines Helsinki Office can be beneficial for a variety of reasons. Whether you’re a frequent flyer or an occasional traveler, here’s why you might want to get in touch with them:
Travel Planning
- The office can provide detailed information about flight schedules, fares, and available promotions, helping you plan your trip more efficiently.
Customer Support
- If you have any questions or concerns about your journey, the customer service team is ready to assist. This includes inquiries about flight bookings, baggage allowances, cancellations, refunds, and more.
Special Services
- If you require special assistance during your flight, the office can arrange for these services. These may include wheelchair services, special dietary meals, or assistance for unaccompanied minors.
In-Person Assistance
- Sometimes, it’s easier to resolve issues or get information in person. By visiting the SunExpress Airlines Helsinki Office, you can speak directly with a representative who can assist you.
Corporate Relations
- If you’re a business owner looking to form partnerships or corporate deals, the Helsinki office has a dedicated team who can provide tailor-made solutions to meet your business needs.
Feedback
- Your feedback is important to SunExpress Airlines. By connecting with the Helsinki Office, you can share your experiences and suggestions, contributing to the improvement of their services.
Crisis Management
- In unforeseen situations like flight disruptions or cancellations, the SunExpress Helsinki Office can provide immediate assistance and guide you through the necessary steps.
Remember, the aim of the SunExpress Airlines Helsinki Office is to ensure that your travel experience is as seamless and enjoyable as possible. Don’t hesitate to reach out to them for any assistance you might need.
Where to Download the SunExpress Airlines Mobile Application?
Download the SunExpress Airlines Application from the below-mentioned links and drop your query there:
Android Users | https://play.google.com/store/apps/details?id=com.sunexpress.app&hl=en&gl=US |
IOS Users | https://apps.apple.com/gb/app/sunexpress/id1524475114 |
Which Planes Does SunExpress Airlines Fly?
Aircraft | In service | Orders |
---|---|---|
Boeing 737-800 | 49 | – |
Boeing 737 MAX 8 | 11 | 59 |
Boeing 737 MAX 10 | – | 17 |
Total | 60 | 76 |
FAQs on SunExpress Airlines Helsinki Office
Here are some frequently asked questions about the SunExpress Airlines Helsinki office:
What is the address of the SunExpress Airlines Helsinki Office?
Helsinki Airport, Lentoasemantie 1, 01530 Vantaa, Finland
What are the operating hours of the SunExpress Airlines Helsinki Office?
Monday to Friday: 9:00 am to 5:00 pm, Saturday: 10:00 am to 2:00 pm, Sunday: Closed
How can I contact the SunExpress Airlines Helsinki Office?
+358 200 14636
What services does the SunExpress Airlines Helsinki Office offer?
The SunExpress Airlines Helsinki Office offers a range of services, including flight booking, changing flight schedules, canceling flights, requesting refunds, providing information about baggage allowances and fees, and assisting with special requests such as wheelchair assistance or special meals.
Can I book a flight through the SunExpress Airlines Helsinki Office?
Yes, you can book a flight through the SunExpress Airlines Helsinki Office. The office offers competitive fares and discounts to passengers, making it an affordable option for travelers.
Can I change my flight schedule through the SunExpress Airlines Helsinki Office?
Yes, you can change your flight schedule through the SunExpress Airlines Helsinki Office. The office provides information about flight schedules and can help you make changes to your booking if necessary.
Does the SunExpress Airlines Helsinki Office offer assistance with baggage allowances and fees?
Yes, the SunExpress Airlines Helsinki Office can provide information about the airline’s baggage allowances and fees, ensuring that passengers are aware of the charges before they travel.
Can I request a refund through the SunExpress Airlines Helsinki Office?
Yes, if a passenger needs to cancel their flight or request a refund, the Helsinki office can assist them with the process.
Does the SunExpress Airlines Helsinki Office offer special assistance for passengers with special needs?
Yes, passengers with special needs, such as those requiring wheelchair assistance or special meals, can contact the Helsinki office to make arrangements for their travel.
Can the SunExpress Airlines Helsinki Office provide information about travel documents required for travel?
Yes, the Helsinki office can provide information about the travel documents required for travel, such as passports and visas.
SunExpress Airlines Office Other Locations
- SunExpress Airlines Konya Office
- SunExpress Airlines Katowice Office
- SunExpress Airlines Stockholm Office
- SunExpress Airlines Saarbrucken Office
- SunExpress Airlines Ankara Office
- SunExpress Airlines Brussels Office
- SunExpress Airlines Stuttgart Office
- SunExpress Airlines Van Office
- SunExpress Airlines Billund Office
- SunExpress Airlines Leipzig Office
- SunExpress Airlines Dubai Office
- SunExpress Airlines Adana Office
- SunExpress Airlines Aalborg Office
- SunExpress Airlines Zurich Office
- SunExpress Airlines Paris Office
- SunExpress Airlines Birmingham Office
- SunExpress Airlines Budapest Office
- SunExpress Airlines Marseille Office
- SunExpress Airlines Dresden Office
- SunExpress Airlines Graz Office
- SunExpress Airlines Diyarbakır Office