corporatehelpdesk.us@thy.com
The Turkish Airlines Addis Ababa Office in Ethiopia stands as a gateway to exceptional air travel services, connecting passengers to a world of destinations with the renowned Turkish hospitality. Located in Addis Ababa, the capital city of Ethiopia, this office serves as a vital point of contact for travelers seeking information, reservations, and assistance with Turkish Airlines services.
Turkish Airlines Addis Ababa Office Address and Contact Details
For passengers in Addis Ababa, the Turkish Airlines Office provides a local touch to the airline’s global network, ensuring a personalized and efficient travel experience.
Turkish Airlines Addis Ababa Office Address
Addis Ababa Office Address: Snap Plaza 5th floor, Airport Rd, Adís Abeba, Ethiopia.
Addis Ababa Office Phone Number: +251 11 662 7782
How to Contact the Turkish Airlines Addis Ababa Office?
Passengers can easily connect with the Addis Ababa office through various communication channels, ensuring accessibility and responsiveness for those in need of assistance:
| Turkish Airlines Addis Ababa Phone Number | +1-800-491-0297 or +251 11 662 7782 |
| Turkish Airlines Support Email ID | corporatehelpdesk.us@thy.com |
| Turkish Airlines – Working Hours | Everyday 24×7 |
| Turkish Airlines Hubs | Istanbul Airport |
| Turkish Airlines Headquarters | İstanbul, Türkiye |
| Head Office | Turkish Airlines Head Office |
| Ticket Office | Turkish Airlines Ticket Office |
| Turkish Airlines Official Website | Official Website |
| Turkish Airlines Manage Booking | Book Now |
| Turkish Airlines Flight Status | Check Status |
| Turkish Airlines Online Check in | Check in |
| Turkish Airlines Facebook Support | |
| Turkish Airlines Twitter Support | |
| Turkish Airlines Instagram Support | |
| Turkish Airlines YouTube Support | YOUTUBE |
These contact details provide passengers with multiple options to reach out to the Addis Ababa office for support.
Turkish Airlines Addis Ababa Office Map Location
Turkish Airlines Addis Ababa Airport Address
Complementing the city office, Turkish Airlines operates at major airports, including Bole Addis Ababa International Airport in Addis Ababa. The airport office details are as follows:
Addis Ababa Airport Address: Bole Addis Ababa International Airport, Addis Ababa, Ethiopia.
Addis Ababa Airport Phone Number: +251 11 665 2222
Turkish Airlines Addis Ababa Airport Map Location
Turkish Airlines Baggage Information
Baggage Telephone Number: (800) 874-8875
Baggage Lost and Found: Click Here
Baggage Inquiries: Click Here
Turkish Airlines Customer Care Section handles the following inquiries
The Customer Care Section at the Turkish Airlines Addis Ababa Office is proficient in handling a variety of inquiries. The table below outlines the primary categories of inquiries managed by the customer care team:
| Inquiry Type | Description |
|---|---|
| Flight Reservations | Assistance with booking, modifying, or canceling flight reservations. |
| Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns. |
| Flight Schedules | Information on flight timings, delays, and changes to the regular schedule. |
| Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage. |
| Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes. |
| Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents. |
| Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions. |
Turkish Airlines Provides a Wide Range of Plane / Aircraft Types
| Turkish Airlines Fleet |
| Aircraft | In service | Orders |
|---|---|---|
| Airbus A319-100 | 6 | – |
| Airbus A320-200 | 22 | – |
| Airbus A320neo | 9 | – |
| Airbus A321-200 | 72 | – |
| Airbus A321neo | 57 | 185 |
| Airbus A330-200 | 13 | – |
| Airbus A330-300 | 36 | – |
| Airbus A350-900 | 17 | 73 |
| Airbus A350-1000 | – | 15 |
| Boeing 737-800 | 85 | – |
| Boeing 737-900ER | 15 | – |
| Boeing 737 MAX 8 | 33 | 22 |
| Boeing 737 MAX 9 | 5 | – |
| Boeing 777-300ER | 33 | – |
| Boeing 787-9 | 23 | 7 |
| TURKISH AIRLINES CARGO FLEET | ||
| Airbus A310-300F | 2 | – |
| Airbus A330-200F | 12 | – |
| Airbus A350F | – | 5 |
| Boeing 747-400BCF | 2 | – |
| Boeing 777F | 8 | – |
| Total | 450 | 307 |
The Turkish Airlines Addis Ababa Office plays a pivotal role in ensuring a seamless and enjoyable travel experience for passengers flying with Turkish Airlines. Whether providing information, facilitating reservations, or offering assistance with baggage, the Addis Ababa office is committed to delivering the high standards of service associated with Turkish Airlines. As an integral part of the airline’s global network, the Addis Ababa Office contributes to making each journey memorable and hassle-free.
FAQs on Turkish Airlines Addis Ababa Office
Where is the Turkish Airlines Addis Ababa Office located?
The Turkish Airlines Addis Ababa Office is located at Snap Plaza 5th floor, Airport Rd, Adís Abeba, Ethiopia.
How can I contact the Turkish Airlines Addis Ababa Office for reservations?
You can contact the Addis Ababa Office through phone or email. The contact details are available on the official website.
Is there a Turkish Airlines office at Bole Addis Ababa International Airport in Addis Ababa?
Yes, Turkish Airlines has a dedicated office at Bole Addis Ababa International Airport, providing services to passengers arriving and departing from this major hub.
What are the baggage policies for Turkish Airlines flights?
Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Addis Ababa Office.
Are there special assistance services available at the Turkish Airlines Addis Ababa Airport office?
Yes, the Turkish Airlines Addis Ababa Airport office provides assistance for passengers with special needs. Contact the office for more information.
Can I make changes to my booking through the Turkish Airlines Addis Ababa Office?
Yes, the Addis Ababa Office handles reservation changes and other booking-related inquiries.
What types of aircraft does Turkish Airlines operate?
Turkish Airlines operates a fleet that includes Airbus A330, Boeing 777, and Boeing 737 aircraft.
How do I inquire about loyalty programs offered by Turkish Airlines?
For information on loyalty programs, you can reach out to the Addis Ababa Office via phone or email.
What is the procedure for obtaining a refund for my Turkish Airlines ticket?
Refund inquiries can be directed to the Customer Care Section at the Addis Ababa Office through phone or email.
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