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The Turkish Airlines Kigali Office in Rwanda stands as a gateway to exceptional air travel services, connecting passengers to a world of destinations with the renowned Turkish hospitality. Located in Kigali, the capital city of Rwanda, this office serves as a vital point of contact for travelers seeking information, reservations, and assistance with Turkish Airlines services.
Turkish Airlines Kigali Office Address and Contact Details
For passengers in Kigali, the Turkish Airlines Office provides a local touch to the airline’s global network, ensuring a personalized and efficient travel experience.
Turkish Airlines Kigali Office Address
Kigali Office Address: KN 2 Roundabout, Kigali, Rwanda.
Kigali Office Phone Number: +250 786 730 231
How to Contact the Turkish Airlines Kigali Office?
Passengers can easily connect with the Kigali office through various communication channels, ensuring accessibility and responsiveness for those in need of assistance:
Turkish Airlines Kigali Phone Number | +1-800-491-0297 or +250 786 730 231 |
Turkish Airlines Support Email ID | corporatehelpdesk.us@thy.com |
Turkish Airlines – Working Hours | Everyday 24×7 |
Turkish Airlines Hubs | Istanbul Airport |
Turkish Airlines Headquarters | İstanbul, Türkiye |
Head Office | Turkish Airlines Head Office |
Ticket Office | Turkish Airlines Ticket Office |
Turkish Airlines Official Website | Official Website |
Turkish Airlines Manage Booking | Book Now |
Turkish Airlines Flight Status | Check Status |
Turkish Airlines Online Check in | Check in |
Turkish Airlines Facebook Support | |
Turkish Airlines Twitter Support | |
Turkish Airlines Instagram Support | |
Turkish Airlines YouTube Support | YOUTUBE |
These contact details provide passengers with multiple options to reach out to the Kigali office for support.
Turkish Airlines Kigali Office Map Location
Turkish Airlines Kigali Airport Address
Complementing the city office, Turkish Airlines operates at major airports, including Kigali International Airport in Kigali. The airport office details are as follows:
Kigali Airport Address: Kigali International Airport, KN 5 Rd, Kigali, Rwanda.
Kigali Airport Phone Number: +250 724 123 139
Turkish Airlines Kigali Airport Map Location
Turkish Airlines Baggage Information
Baggage Telephone Number: (800) 874-8875
Baggage Lost and Found: Click Here
Baggage Inquiries: Click Here
Turkish Airlines Customer Care Section handles the following inquiries
The Customer Care Section at the Turkish Airlines Kigali Office is proficient in handling a variety of inquiries. The table below outlines the primary categories of inquiries managed by the customer care team:
Inquiry Type | Description |
---|---|
Flight Reservations | Assistance with booking, modifying, or canceling flight reservations. |
Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns. |
Flight Schedules | Information on flight timings, delays, and changes to the regular schedule. |
Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage. |
Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes. |
Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents. |
Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions. |
Turkish Airlines Provides a Wide Range of Plane / Aircraft Types
Turkish Airlines Fleet |
Aircraft | In service | Orders |
---|---|---|
Airbus A319-100 | 6 | – |
Airbus A320-200 | 22 | – |
Airbus A320neo | 9 | – |
Airbus A321-200 | 72 | – |
Airbus A321neo | 57 | 185 |
Airbus A330-200 | 13 | – |
Airbus A330-300 | 36 | – |
Airbus A350-900 | 17 | 73 |
Airbus A350-1000 | – | 15 |
Boeing 737-800 | 85 | – |
Boeing 737-900ER | 15 | – |
Boeing 737 MAX 8 | 33 | 22 |
Boeing 737 MAX 9 | 5 | – |
Boeing 777-300ER | 33 | – |
Boeing 787-9 | 23 | 7 |
TURKISH AIRLINES CARGO FLEET | ||
Airbus A310-300F | 2 | – |
Airbus A330-200F | 12 | – |
Airbus A350F | – | 5 |
Boeing 747-400BCF | 2 | – |
Boeing 777F | 8 | – |
Total | 450 | 307 |
The Turkish Airlines Kigali Office plays a pivotal role in ensuring a seamless and enjoyable travel experience for passengers flying with Turkish Airlines. Whether providing information, facilitating reservations, or offering assistance with baggage, the Kigali office is committed to delivering the high standards of service associated with Turkish Airlines. As an integral part of the airline’s global network, the Kigali Office contributes to making each journey memorable and hassle-free.
FAQs on Turkish Airlines Kigali Office
Where is the Turkish Airlines Kigali Office located?
The Turkish Airlines Kigali Office is located at KN 2 Roundabout, Kigali, Rwanda.
How can I contact the Turkish Airlines Kigali Office for reservations?
You can contact the Kigali Office through phone or email. The contact details are available on the official website.
Is there a Turkish Airlines office at Kigali International Airport in Kigali?
Yes, Turkish Airlines has a dedicated office at Kigali International Airport, providing services to passengers arriving and departing from this major hub.
What are the baggage policies for Turkish Airlines flights?
Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Kigali Office.
Are there special assistance services available at the Turkish Airlines Kigali Airport office?
Yes, the Turkish Airlines Kigali Airport office provides assistance for passengers with special needs. Contact the office for more information.
Can I make changes to my booking through the Turkish Airlines Kigali Office?
Yes, the Kigali Office handles reservation changes and other booking-related inquiries.
What types of aircraft does Turkish Airlines operate?
Turkish Airlines operates a fleet that includes Airbus A330, Boeing 777, and Boeing 737 aircraft.
How do I inquire about loyalty programs offered by Turkish Airlines?
For information on loyalty programs, you can reach out to the Kigali Office via phone or email.
What is the procedure for obtaining a refund for my Turkish Airlines ticket?
Refund inquiries can be directed to the Customer Care Section at the Kigali Office through phone or email.
Turkish Airlines Office Other Locations
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