19001886@vietjetair.com
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Vietjet Air’s Jakarta Office in Indonesia serves as a crucial hub for passengers seeking information, assistance, and support related to Vietjet Air flights. Located in the vibrant city of Jakarta, this office plays a pivotal role in ensuring a smooth travel experience for Vietjet Air passengers.
Vietjet Air Jakarta Office Address and Contact Details
For travelers in Jakarta, the Vietjet Air Office stands as a dedicated point of contact for various inquiries related to flights, bookings, and other travel-related services.
Vietjet Air Jakarta Office Address
Jakarta Office Address: AVS Indonesia Allianz Tower 27th Floor Unit C Jl. HR Rasuna Said Superblock 2 Jakarta 12980 Indonesia.
Jakarta Office Phone Number: (+84) 28 3526 68 68
How to Contact the Vietjet Air Jakarta Office?
Passengers can easily reach out to the Vietjet Air Jakarta Office through multiple contact channels, ensuring efficient communication for those in need of assistance:
| Vietjet Air Jakarta Phone Number | +1-800-491-0297 or (+84) 28 3526 68 68 |
| Vietjet Air Support Email ID | 19001886@vietjetair.com |
| Vietjet Air – Working Hours | Everyday 24×7 |
| Vietjet Air Hubs | Tan Son Nhat International Airport |
| Vietjet Air Headquarters | Hanoi, Vietnam |
| Head Office | Vietjet Air Head Office |
| Ticket Office | Vietjet Air Ticket Office |
| Vietjet Air Official Website | Official Website |
| Vietjet Air Manage Booking | Book Now |
| Vietjet Air Flight Status | Check Status |
| Vietjet Air Online Check in | Check in |
| Vietjet Air Facebook Support | |
| Vietjet Air Twitter Support | |
| Vietjet Air Instagram Support | |
| Vietjet Air YouTube Support | YOUTUBE |
These contact details provide passengers with various options to connect with the Jakarta office for personalized support.
Vietjet Air Jakarta Office Map Location
Vietjet Air Jakarta Airport Address
In addition to the city office, Vietjet Air also maintains a presence at major airports, including Jakarta Airport. The airport office details are as follows:
Jakarta Airport Address: Soekarno–Hatta International Airport, Pajang, Tangerang City, Banten, Indonesia.
Jakarta Airport Phone Number: N/A
Vietjet Air Jakarta Airport Map Location
Vietjet Air Baggage Information
Baggage Telephone Number: +84 1900 1886
Baggage Lost and Found: Click Here
Baggage Inquiries: Click Here
Vietjet Air Customer Care Section handles the following inquiries
The Customer Care Section at the Vietjet Air Jakarta Office is proficient in handling a variety of inquiries. The table below outlines the primary categories of inquiries managed by the customer care team:
| Inquiry Type | Description |
| Flight Reservations | Assistance with booking, modifying, or canceling flight reservations. |
| Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns. |
| Flight Schedules | Information on flight timings, delays, and changes to the regular schedule. |
| Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage. |
| Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes. |
| Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents. |
| Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions. |
Vietjet Air Provides a Wide Range of Plane / Aircraft Types
| Vietjet Air Fleet |
| Aircraft | In Service | Orders |
|---|---|---|
| Airbus A320-200 | 17 | – |
| Airbus A321-200 | 35 | – |
| Airbus A321neo | 18 | 103 |
| Airbus A321XLR | – | 20 |
| Airbus A330-900 | – | 20 |
| Airbus A330-300 | 7 | 2 |
| Boeing 737 MAX 8 | – | 66 |
| Boeing 737 MAX 10 | – | 106 |
| Boeing 737 MAX 200 | – | 28 |
| Total | 77 | 345 |
Vietjet Air Jakarta Office plays a vital role in enhancing the travel experience for passengers flying with the airline. Whether seeking information, making reservations, or requiring assistance with baggage, the Jakarta office is dedicated to providing outstanding customer service. As part of Vietjet Air’s commitment to passenger satisfaction, the Jakarta Office contributes to creating a positive and seamless journey for travelers.
FAQs on VietJet Air Jakarta Office
Where is the Vietjet Air Jakarta Office located?
The Vietjet Air Jakarta Office is located at AVS Indonesia Allianz Tower 27th Floor Unit C Jl. HR Rasuna Said Superblock 2 Jakarta 12980 Indonesia.
How can I contact the Vietjet Air Jakarta Office for reservations?
You can contact the Jakarta Office through phone or email. The contact details are available on the official website.
Is there a Vietjet Air office at Jakarta Airport?
Yes, Vietjet Air has a dedicated office at Jakarta Airport, providing services to passengers arriving and departing from this major hub.
What are the baggage policies for Vietjet Air flights?
Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Jakarta Office.
Are there special assistance services available at the Vietjet Air Jakarta Airport office?
Yes, the Vietjet Air Jakarta Airport office provides assistance for passengers with special needs. Contact the office for more information.
Can I make changes to my booking through the Vietjet Air Jakarta Office?
Yes, the Jakarta Office handles reservation changes and other booking-related inquiries.
What types of aircraft does Vietjet Air operate?
Vietjet Air operates a fleet that includes Airbus A320 and Airbus A321 aircraft.
How do I inquire about loyalty programs offered by Vietjet Air?
For information on loyalty programs, you can reach out to the Jakarta Office via phone or email.
What is the procedure for obtaining a refund for my Vietjet Air ticket?
Refund inquiries can be directed to the Customer Care Section at the Jakarta Office through phone or email.
Are there specific travel policies I should be aware of when flying with Vietjet Air from Jakarta?
Yes, passengers can inquire about Vietjet Air’s travel policies, including COVID-19-related guidelines, through the Jakarta Office.
VietJet Air Office Other Locations
- VietJet Air Nagoya Office
- VietJet Air Phu Quoc Office
- VietJet Air Siem Reap Office
- VietJet Air Thanh Hoa Office
- VietJet Air Phuket Office
- VietJet Air Taichung Office
- VietJet Air Vinh Office
- VietJet Air Can Tho Office
- VietJet Air Chiang Rai Office
- VietJet Air Pattaya Office
- VietJet Air Taoyuan Office
- VietJet Air Con Dao Office
- VietJet Air India Office
- VietJet Air Myanmar Office
- VietJet Air Haneda Office
- VietJet Air Kagoshima Office
- VietJet Air Canada Office
- VietJet Air Yangon Office
- VietJet Air Samut Prakan Office
- VietJet Air Hoi An Office
- VietJet Air Malaysia Office