Vietnam Airlines Office in Lyon

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Vietnam Airlines, also known as Vietnam Airlines Corporation, is the main airline of Vietnam. Established in 1956, this airline has become a significant contender in the Southeast Asian aviation sector. Vietnam Airlines, based in Hanoi, operates from two main hubs: Noi Bai International Airport in Hanoi and Tan Son Nhat International Airport in Ho Chi Minh City. For inquiries regarding fares, flight schedules, and bookings, passengers can reach out to Vietnam Airlines Office in Lyon, France. Learn everything you need to know about Vietnam Airlines in this comprehensive article, preparing you for an exceptional travel experience.

What are the Vietnam Airlines Lyon Office Contact Details?

Passengers can easily contact the Vietnam Airlines Ticketing Office in Lyon through multiple contact channels, such as the Vietnam Airlines Office in Lyon Phone Number and the Vietnam Airline Office in Lyon Address, among others. The provided contact details facilitate convenient access to the airlines’ services and assistance for various flight-related inquiries. This includes obtaining flight schedules, making reservations, modifying bookings, requesting special meals, inquiring about baggage allowances, and seeking other flight-related information. Kindly contact the airline office using the provided contact details. 

Vietnam Airlines Lyon Office Address	Aeroport de Lyon Saint Exupery 69125
Vietnam Airlines Lyon Office Working Hours	8:30 am–11:30 am, 1:30 pm–5 pm
Vietnam Airlines Lyon Office Phone Number	+1-800-491-0297 or +33- 4 72 22 80 40
Vietnam Airlines Customer Care Contact Number	00 84 24 3832 0320
Vietnam Airlines Official Website	https://www.vietnamairlines.com/in/en/home
Vietnam Airlines Lyon Email Address	onlinesupport@vietnamairlines.com
Vietnam Airlines Lyon Airport Contact Number	+33 4 26 00 70 07
Vietnam Airlines Facebook Support	https://www.facebook.com/VietnamAirlinesGlobal/
Vietnam Airlines YouTube Support	https://www.youtube.com/vietnamairlines
Vietnam Airlines Instagram Support	https://www.instagram.com/VietnamAirlines/
Vietnam Airlines Twitter Support	https://twitter.com/VietnamAirlines

How to Contact Vietnam Airlines Lyon Office?

The airline staff at the Lyon office provides a variety of services to cater to your requirements. They provide comprehensive services, including affordable ticket options, reservation booking, ticket purchasing, and arranging special accommodations such as dietary meals or wheelchair assistance. Here are several ways to get in touch with the airline’s Vietnam Airlines Office in Lyon:

• Phone: To obtain travel-related information or make inquiries, kindly reach out to the customer care team at Vietnam Airlines Lyon Office. The contact number provided is +33- 4 72 22 80 40. The office team is highly knowledgeable and experienced in providing comprehensive assistance and resolving any issues or concerns related to your upcoming travel arrangements. 
• In-person: For in-person assistance, it is recommended to visit Vietnam Airlines’ branch office in Lyon. The office is situated at Aeroport de Lyon Saint Exupery 69125, precisely at the Lyon–Saint Exupéry International Airport. The organization is renowned for its advanced facilities and efficient services. The airline’s office staff is readily available to offer assistance and resolve any concerns or difficulties that may arise. For a smooth travel experience, it is advisable to proactively communicate with the airlines prior to your trip.
• Email: To contact Vietnam Airlines in Lyon, you can reach their office by sending an email. The office team is always ready to help you with any inquiries you may have. The customer service representatives are available to provide assistance with a range of services, including reservation management, refund processing, and addressing any travel-related queries you may have. For any inquiries, please contact Vietnam Airlines at their email address at onlinesupport@vietnamairlines.com.  
• Social Media:

SOCIAL MEDIA PLATFORMS	HANDLES/USERNAMES
FACEBOOK	Vietnam Airlines
TWITTER	@VietnamAirlines
INSTAGRAM	vietnamairlines
YOUTUBE	Vietnam Airlines | @VietnamAirlines
LINKEDIN	Vietnam Airlines

What are the Queries Handled by Vietnam Airlines Lyon Office?

To obtain travel guidance, customers are recommended to reach out to the Vietnam Airlines Lyon Airport Office. The office specializes in providing comprehensive support and managing inquiries and requests related to travel arrangements. Additionally, professionals possess the necessary expertise to effectively address a wide array of issues, guaranteeing clients receive the essential support and guidance they require. If you have any inquiries regarding our products, services, or policies, the team is readily available to assist.

Vietnam Airlines Ticket Booking	Ok to Board	Vietnam Airlines Cancellation
Airport Lounges	Visa Services	Vietnam Airlines Baggage Allowance
Airport Transfers	Vietnam Airlines Online Check-in	Vietnam Airlines Duty-Free Allowance
Immigration Services	Business Class	Vietnam Airlines In-Flight Meals
Vietnam Airlines Missing Luggage	Airport Lounges	Flight/Visa Info
Vietnam Airlines Eastern Miles	Economy Class	Vietnam Airlines Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

What Main Services are Provided by Vietnam Airlines Lyon Office?

Below are the main services provided by Vietnam Airlines Lyon Office:

Vietnam Airlines Flight Cancellation

1. In the event of a flight cancellation, delay, or denied boarding, airlines are obligated to provide certain accommodations and assistance to passengers:
   • Provide you with a complimentary alternative flight option.
   • You can make changes to your itinerary without any additional charges if your flight is delayed for more than 2 hours.
   • Airlines are required to offer a complete refund in the event of a flight delay lasting more than 5 hours. 

2. To cancel your flight, you have multiple options. To contact Vietnam Airlines, call +1-844-933-2065 or visit their office in your city. If you booked your ticket on Vietnam Airlines’ website or app, you can cancel your flight online. If you bought your ticket from a travel agent or office, contact them to cancel it. 
3. To avoid being marked as a No-Show, cancel your flight at least 3 hours before departure. 
4. Ancillaries, like extra services or products, are usually non-changeable and non-refundable. Exceptions may apply for cancelled, delayed, or rescheduled flights.
5. Economy Super Lite (A-/G-/P-) fares are the only fares that cannot be cancelled on domestic flights within Vietnam. However, all other fares can be cancelled, but a cancellation fee may apply.
6. Non-refundable tickets are not eligible for rebooking or refunding once they have been cancelled. 
7. To request flight refunds for your PVI travel insurance, please reach out to the company via email at bh.support@pvi.com.vn. Kindly note that the availability of refunds will be subject to the terms and conditions outlined in your insurance package. 
8. Passengers with a flight reservation to or from the United States can cancel for free within 24 hours of booking, as long as the ticket was bought at least 7 days before the departure. This policy applies to all fare types, including non-refundable fares, if you meet all the specified conditions. This policy is often called the 24-hour cancellation policy.

Vietnam Airlines Ticket Name Correction

1. The policies and procedures for name changes or corrections on Vietnam Airlines tickets may differ based on factors like ticket type, fare rules, and point of sale. When it comes to name changes or corrections for Vietnam Airlines, there are a few important guidelines to remember.
   • Vietnam Airlines Policy on Minor Name Corrections: Vietnam Airlines generally permits minor name corrections, such as rectifying misspellings or typographical errors, without any extra charges. To request corrections, please contact the airline’s customer service or reach out to your travel agent.
   • Name Changes: Vietnam Airlines recognizes two types of major name changes for tickets – legal name changes and completely incorrect names. In certain instances, the airline may necessitate additional documentation, such as a marriage certificate or court order, to authenticate the name change inquiry. Major name changes may incur additional fees.
   • Restricted Tickets: Certain tickets, like discounted or promotional fares, may have stricter rules for changing or correcting names. Tickets may have restrictions or fees for changing passenger names. To understand the rules and conditions, carefully review the fare conditions and terms of your ticket.

2. It is important to note that the policies and procedures regarding name changes or corrections may differ depending on the airline, such as Vietnam Airlines. To obtain accurate and current information, it is recommended to directly contact Vietnam Airlines or your travel agent.

Flight Booking through Vietnam Airlines Office

1. To access more information, click on the “Search Flights” button. Travellers should ensure that they confirm their travel arrangements at least 72 hours prior to their departure.
2. The inquiry is about the advantages of online reservation systems and the services provided at Vietnam Airlines’ ticket counters in Lyon. 

Vietnam Airlines Flight Upgrade

1. The Instant Upgrade service offers a range of premium facilities and services, allowing you to enjoy the comforts of Business Class. 
2. The Upgrade service offers a range of exclusive privileges. Additionally, the upgrade can be requested within 24 hours prior to departure, but it is recommended to do so immediately after ticketing.

Vietnam Airlines Flight Change

1. Vietnam Airlines offers the flexibility to change or rebook flight tickets, with or without incurring a flight change fee. The possibility of this depends on the specific route and fare class you have chosen. Allow me to explain further. 
2. Vietnam Airlines offers certain provisions in the event of flight delays, cancellations, or refusal of carriage:
   • Provide you with a complimentary flight transfer to an alternative route at no additional cost.
   • If your flight is delayed by 2 hours or more, you can change your itinerary free of charge.
   • The airline provides a refund option in the event of a flight delay lasting 5 hours as well as longer. 

3. Flight changes are only permitted if the new fare is of equal or greater value than the original fare. When purchasing a higher-priced ticket than your original one, it is important to note that you will be required to pay the fare difference along with any relevant taxes, fees, and surcharges.
4. There are two available options for changing your flight. To reach the call centre or sales office in your city, dial +1-844-933-2065. Please reach out to the travel agent or office from where you purchased your ticket. To modify your airline tickets purchased through the airline’s website or app, simply navigate to the Ticket Change page. For assistance, please reach out to the original seller.
5. When changing multiple flight segments, the change fee will be based on the highest fare component.
6. Ancillaries are non-refundable and non-changeable, except if the flight is cancelled, delayed by over 2 hours, or rescheduled. 
7. You can cancel any type of ticket, even a non-refundable one, for travel to or from the United States if you do it within 24 hours of booking. This applies to tickets purchased at least 7 days before departure and there won’t be any charges.

What are the Planes and Aircraft in the Vietnam Airlines Fleet?

The airline has a modern and diverse fleet of planes that constantly adapt to meet the customers’ changing needs. Learn about the various types of planes flown by Vietnam Airlines.

Aircraft	Number of fleets
Airbus A320 neo	5
Airbus A321-200	48
Airbus A321neo	20
Airbus A350-900	14
Boeing 787-9	11
Boeing 787-10	4
Cargo Aircraft	Number of fleets
Airbus A321-200/P2F	2

Conclusion

Vietnam Airlines, or Vietnam Airlines Corporation, serves as the official airline of Vietnam. Established in 1956, this airline has emerged as a prominent player in Southeast Asia. It’s headquartered in Hanoi and operates from two main hubs: Noi Bai International Airport in Hanoi and Tan Son Nhat International Airport in Ho Chi Minh City. In conclusion, Vietnam Airlines offers a frequent flyer program called “Lotusmiles.” Passengers can earn and redeem miles, enjoying benefits like lounge access, priority check-in, and extra baggage allowance. Passengers can contact Vietnam Airlines Lyon Office in Vietnam for fare information, flight schedules, and bookings.

Vietnam Airlines Application – Book Your Ticket

Frequently Asked Questions on Vietnam Airlines Office in Lyon