Wizz Air, a leading low-cost carrier in Central and Eastern Europe, has always been a go-to choice for travelers seeking affordable yet quality air travel. While the airline has numerous offices worldwide. The Wizz Air Heraklion office is renowned for its exemplary customer service. The staff provides round-the-clock service to answer any queries from customers, from flight bookings to baggage allowances, and more. Their multilingual proficiency ensures smooth communication and helps in understanding the customer’s needs better.
The Wizz Air Office in Heraklion, with its dedicated staff and comprehensive services, ensures that passengers have a smooth and enjoyable travel experience. Whether you’re planning a trip or need assistance with your current booking, the Wizz Air Heraklion office is ready to assist and ensure your air travel experience is as effortless and comfortable as possible.
Where is the Wizz Air Heraklion Office Address?
Below are the office Address and Map for Heraklion:
Heraklion International Airport, Heraklion 716 01, Greece
How to Contact the Wizz Air Heraklion Office?
Contacting the Wizz Air Heraklion Office is quite straightforward. You have multiple communication channels at your disposal to meet your specific needs. The Wizz Air Office in Heraklion is dedicated to providing excellent customer service and addressing your travel needs. Here are the general steps to get in touch with Wizz Air customer service:
Office Phone Number | +1-800-491-0297 or +30 281 039 7129 |
Customer Service Number | 01-10-140174 |
Headquarters Address | Budapest, Hungary |
Hubs | London Luton Airport |
Working Hours | 24×7 Everyday |
info@wizzair.com | |
Official Website | https://wizzair.com/en-gb |
Baggage Information | Click here |
Check in | Click here |
Flight Status | Click here |
Facebook Support | https://www.facebook.com/wizzair/ |
Twitter Support | https://twitter.com/wizzair |
Instagram Support | https://www.instagram.com/wizzair/ |
Youtube Support | https://www.youtube.com/c/WizzAir |
When contacting the Wizz Air Heraklion Office, it is advisable to have your flight details, booking reference number, and relevant documents ready. This will help the customer service team to efficiently address your query or concern.
Queries Handled by the Customer Care Team of the Wizz Air Office in Heraklion
The Customer Care Team at the Wizz Air office in Heraklion is highly trained to handle a wide range of queries and concerns associated with your travel plans. Here are some of the key queries they address:
Flight Bookings | The team assists passengers with new flight bookings, cancellation of existing bookings, changing the date or time of flights, and upgrading tickets to a higher class. |
Baggage Allowance | Inquiries regarding carry-on and checked baggage allowances, fees for excess baggage, and policies for special baggage items are handled by the customer care team. |
Special Services | The team provides information and assistance for passengers requiring special services, such as those with disabilities, elderly passengers, unaccompanied minors, or those traveling with infants. |
Flight Information | The customer care team provides updates on flight schedules, delays, cancellations, and any changes in flight paths. |
Loyalty Program | For frequent flyers, the team provides information about the Wizz Air loyalty program, including how to earn and redeem points. |
Refunds | The team assists passengers with their refund requests in case of flight cancellations or other applicable scenarios. |
Complaints and Feedback | The customer care team is also responsible for handling customer feedback and complaints, ensuring that issues are resolved promptly to maintain high customer satisfaction. |
COVID-19 Guidelines | In the current pandemic scenario, the team provides updates and guidance on the latest travel advisories, safety measures, and COVID-19 related policies. |
To ensure a smooth and hassle-free travel experience, the Wizz Air Heraklion Office customer care team is always ready to assist passengers with their queries and concerns.
Why we Connecting with Wizz Air Heraklion office?
The Wizz Air Heraklion office serves as a crucial point of contact for travelers, ensuring smooth communication and efficient resolution of various travel-related concerns. Here are several reasons why one might consider connecting with the Wizz Air Heraklion office:
Localized Assistance
- The Heraklion office, being geographically closer and culturally aligned with passengers in and around Jordan, can provide localized assistance and cater to the unique needs and preferences of the region’s travelers.
Flight Bookings
- If you’re planning to travel via Wizz Air and need assistance with your flight booking, the Heraklion office can provide comprehensive support.
Queries and Troubleshooting
- Be it questions about baggage allowance, flight schedules, or special services, the office can provide accurate information and resolve any issues.
Special Assistance
- Passengers needing special services can connect with the office to ensure their travel needs are met, whether it’s about mobility assistance or special meal requests.
After-Sale Services
- If you need to make changes to your booking, request a refund, or have a complaint, the Wizz Air Heraklion office can assist with these after-sale services.
Travel Advisory
- In the current COVID-19 scenario, the office can provide the latest travel advisories and safety measures implemented by Wizz Air.
By connecting with the Wizz Air Heraklion office, passengers can ensure they have a smooth and hassle-free travel experience, with the assurance that any issues or queries will be promptly addressed by the dedicated customer service team.
Where to Download the Wizz Air Mobile Application?
Download the Wizz Air Application from the below-mentioned links and drop your query there:
Android Users | https://play.google.com/store/apps/details?id=com.wizzair.WizzAirApp&hl=en_US |
IOS Users | https://apps.apple.com/us/app/wizz-air-book-flights/id583348801 |
Which Planes Does Wizz Air Fly?
Aircraft | In service | Orders |
---|---|---|
Airbus A320-200 | 40 | – |
Airbus A320neo | 6 | 13 |
Airbus A321-200 | 41 | – |
Airbus A321neo | 95 | 292 |
Airbus A321XLR | – | 47 |
Airbus A330-200F | 1 | – |
Total | 183 | 352 |
FAQs on Wizz Air Heraklion Office
Here are some frequently asked questions about the Wizz Air Heraklion office:
What is the address of the Wizz Air Heraklion Office?
Heraklion International Airport, Heraklion 716 01, Greece
What are the contact details of the Wizz Air Heraklion Office?
+30 281 039 7129
What are the operating hours of the Wizz Air Heraklion Office?
24×7 Everyday
What services does the Wizz Air Heraklion Office provide?
The Wizz Air Heraklion Office offers a range of services to passengers, including: Flight bookings and reservations, Check-in and boarding assistance, Baggage handling and inquiries, Flight changes and cancellations, Information about Wizz Air services and policies and General inquiries and support.
Can I book a flight through the Wizz Air Heraklion Office?
Yes, you can book a flight through the Wizz Air Heraklion Office. The office staff can assist you with finding available flights, selecting fares, and making reservations.
Can I check in for my flight at the Wizz Air Heraklion Office?
Yes, you can check in for your flight at the Wizz Air Heraklion Office. The office staff can help you with the check-in process, issue boarding passes, and provide information about gate locations.
What should I do if I have a query or concern about my flight?
If you have a query or concern about your flight, you can contact the Wizz Air Heraklion Office by phone, email, or in person. The office staff is available to assist you with any issues or inquiries you may have.
Can I change or cancel my flight through the Wizz Air Heraklion Office?
Yes, you can change or cancel your flight through the Wizz Air Heraklion Office. The office staff can help you with the flight change or cancellation process and provide information about any associated fees or penalties.
Where can I find information about Wizz Air’s services and policies?
You can find information about Wizz Air’s services and policies on the Wizz Air website or by contacting the Wizz Air Heraklion Office. The office staff can provide you with detailed information about baggage allowance, fare types, loyalty programs, and other relevant policies.
Can I get assistance with special requests or accessibility needs at the Wizz Air Heraklion Office?
Yes, the Wizz Air Heraklion Office can assist you with special requests or accessibility needs. The office staff is trained to provide support and guidance to passengers with disabilities or reduced mobility.
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