Air India Melbourne Office

time

24x7

Contactus@airindia.com

Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+61 3 9021 8720


https://www.airindia.in


Suite 303, Level 3, 838 Collins Street, Melbourne, Victoria 3008, Australia

verified

Air India is the flag carrier airline of India and is headquartered in Melbourne. The airline was established in 1932 and is the third-largest airline in India in terms of passengers carried, after IndiGo and SpiceJet. Air India operates a fleet of over 150 aircraft, serving more than 60 domestic and international destinations. if you are in Melbourne and need some sort of assistance and guidance, then you can go to the Air India Melbourne Office.

Air India Melbourne Office Address

Air India, the national carrier of India, has its main office in the heart of Melbourne at the iconic Air India Building. The address of the Air India Melbourne office is:

Air India Building

Suite 303, Level 3, 838 Collins Street, Melbourne, Victoria 3008, Australia

It is easily accessible by road, with ample parking facilities available for visitors.

At the Air India Office in Melbourne, customers can avail a range of services related to air travel. This includes booking and canceling tickets, checking flight schedules and status, obtaining boarding passes, and addressing any queries or concerns related to their travel.

The Air India Melbourne Office also has a dedicated customer care desk, where trained staff members are available to assist customers with their queries and concerns. In case of any emergency, customers can also contact the office’s 24×7 helpline number.

In addition to the services offered at the Air India Melbourne Office, customers can also avail the convenience of booking and managing their travel through the Air India website or mobile app. These platforms offer a wide range of services, including online ticket booking, seat selection, baggage allowance, and meal preferences.

Air India, known for its exceptional service and world-class facilities, has been serving the nation for over seven decades. With its office in Melbourne, the airline is committed to providing a seamless and hassle-free travel experience to its customers.

Air India Melbourne Office Address Contact Number

If you need to contact the Air India Melbourne Office, the following numbers may be of assistance:

Air India Melbourne Office Contact Numbers+1-800-491-0297 or +61 3 9021 8720
Air India Melbourne Office working hours24-hours a day and from Monday to Sunday
Air India Baggage ServicesClick Here
Air India Lost and Found Queries011-24621607
Air India Official Websitewww.airindia.in
Air India Flight BookingBook Now
Air India Manage BookingCheck Here
Air India Flight StatusCheck Here
Air India Online Check InCheck Here
Air India Baggage PolicyCheck Here
Air India Instagram SupportCheck Here
Air India Facebook SupportClick Here
Air India Twitter SupportClick Here
Air India Youtube SupportClick Here

How to Contact Air India Melbourne Office?

There are several ways to contact the Air India Melbourne office for various reasons such as making a booking, obtaining flight information, making a complaint, or seeking assistance with a lost or damaged baggage.

By telephone: The Air India Melbourne office can be contacted by telephone on +61 3 9021 8720. This numbers are operational from 9:00 am to 9:00 pm on weekdays, and from 9:00 am to 6:00 pm on weekends and public holidays.

By email: Air India offers an email support service for customers. You can email your query, complaint, or request to Contactus@airindia.com The Air India Melbourne Office email support team is available from 9:00 am to 6:00 pm on weekdays, and from 9:00 am to 4:00 pm on weekends and public holidays.

Online: You can visit the Air India website (www.airindia.in) and click on the “Contact Us” tab to access a range of contact options, including live chat, email, and online form submission. The online support team is available 24/7.

In person: You can visit the Air India Melbourne office and speak to a representative in person. The office is open from 9:00 am to 9:00 pm on weekdays, and from 9:00 am to 6:00 pm on weekends and public holidays.

It is important to note that the Air India Melbourne office is closed on national holidays. Before contacting the office, ensure that you have your booking reference number or passenger name record (PNR) number ready, as it will help the customer service representative to assist you efficiently. You can also check the Air India website or contact the Air India Melbourne Office in advance to verify the operating hours and availability of customer service representatives.

Queries Handled by Air India Melbourne Office

As one of the leading airline companies in the world, Air India receives a large number of queries from passengers on a daily basis. The Air India Melbourne Office is equipped with a dedicated team of customer service executives who handle these queries and ensure that passengers have a smooth and hassle-free experience.

One of the most common queries handled by the Air India Melbourne Office is regarding flight schedules and availability. Passengers often contact the Air India Melbourne Office to inquire about the flight timings, arrival and departure times, and availability of seats on various flights. The customer service executives at the Air India Melbourne Office provide accurate and up-to-date information on these aspects and assist passengers in making their travel plans.

Another common query that the Melbourne office receives is related to ticket booking and cancellation. Passengers often contact the Air India Melbourne Office to book flight tickets for their travel or to make changes to their existing bookings. The customer service executives at the office assist passengers in the booking process and provide information on the various ticketing options available. They also help passengers with the cancellation process and assist them in getting a refund for their cancelled tickets.

The Air India Melbourne Office also receives queries related to baggage allowance and excess baggage charges. Passengers often contact the office to inquire about the baggage allowance on various flights and the charges for carrying excess baggage. The customer service executives at the Air India Melbourne Office provide accurate and up-to-date information on these aspects and assist passengers in planning their luggage.

In addition to these queries, the Air India Melbourne Office also handles queries related to onboard services, special assistance for passengers with disabilities, and loyalty programs. The customer service executives at the Air India Melbourne Office provide detailed information on these aspects and assist passengers in availing the various services offered by the airline.

You can also visit the Air India Melbourne Office to speak with airline aviation experts about the other following issues:

Flight Schedule ChangesAirport Shifts
Airline Self-Service KioskFirst Class and Business Class Seating
Check-in Service for Unsupervised MinorsUntimely Flights
Travel allowanceIn-Flight Media
Duty-Free PermitAirport wi-fi
Airport LoungesWi-fi connectivity in Flight
Details on VisasFacilities for Immigration
In-Flight Meal optionsAbsent Baggage

Why Must You Choose Air India Melbourne Office?

Here are just a few reasons why choosing the Air India Melbourne Office is a smart decision:

Convenience: The Air India Melbourne office is open seven days a week, making it easy to book flights and manage travel plans at your convenience.

Reliability: Air India has a long history of providing reliable flights and services to its customers. Air India is staffed with knowledgeable and friendly employees who are dedicated to ensuring that your travel experience is seamless and stress-free.

Expertise: The Air India Melbourne office has a team of experienced travel professionals who are well-versed in the latest travel trends and regulations. They can provide valuable advice and guidance on booking flights, managing itineraries, and navigating any challenges that may arise during your trip.

Competitive Pricing: Air India is known for offering competitive prices on flights to destinations across the globe. The Air India Melbourne Office can help you find the best deals and discounts, so you can save money on your travel expenses.

Comprehensive Services: In addition to booking flights, the Air India Melbourne office offers a range of services to make your travel experience more enjoyable. These include assistance with visa applications, travel insurance, and luggage management.

Overall, choosing the Air India Melbourne office for your travel needs offers convenience, reliability, expertise, competitive pricing, and comprehensive services. Whether you are planning a personal or business trip, the team at the Air India Melbourne office is ready to help you every step of the way.

How to Book a Flight with Air India?

Booking a flight with Air India can be a simple and stress-free process. Follow these steps to ensure that your booking goes smoothly and you get the best deal without visiting the Air India Melbourne Office:

Go to the Air India website and click on the “Book” tab. This will take you to the booking page where you can select your departure and arrival airports, as well as your desired travel dates.

Select your preferred flight options, such as the number of passengers and the type of class you want to fly in. Air India offers economy, premium economy, and business class options.

Once you have selected your flight options, you will be taken to a page where you can view the available flights and their prices. Choose the flight that best suits your needs and click on “Continue.”

On the next page, you will be asked to enter your personal and contact information. Make sure to enter all the required fields accurately, as this information will be used to issue your ticket.

After entering your personal information, you will be asked to choose your preferred payment method. Air India accepts a wide range of payment options, including credit and debit cards, as well as e-wallets and bank transfers.

Once you have selected your payment method, you will be taken to the payment page where you can enter your payment details. Review your booking details carefully and make sure everything is correct before proceeding to the payment.

Once your payment has been processed, you will receive a confirmation email with your booking details and a unique booking reference number. Make sure to save this information, as you will need it to check-in for your flight and make any changes to your booking.

If you need to make changes to your booking or have any other queries, you can contact Air India Melbourne Office customer service team through their website or by calling their toll-free number. They will be happy to assist you with any issues you may have.

By following these steps, you can easily book a flight with Air India and enjoy a comfortable and stress-free travel experience.

Baggage Allowance with Air India

Air India offers passengers a generous baggage allowance for both domestic and international flights. However, it is important for travelers to understand the specific allowances and restrictions in order to avoid potential fees and inconvenience.

In order to get a quick update from the help desk on baggage allowances, you can contact at Air India Melbourne Office Number

For domestic flights, Air India allows each passenger to bring one piece of hand baggage with a maximum weight of 7 kg and dimensions not exceeding 115 cm (length + width + height). In addition to this, passengers are also allowed to bring one piece of checked-in baggage with a maximum weight of 25 kg. For international flights, the hand baggage allowance is slightly higher at 8 kg, while the checked-in baggage allowance varies depending on the destination and fare class.

It is important to note that these allowances are only applicable to economy class passengers. For passengers traveling in higher classes, the allowances may be higher. Additionally, passengers traveling with infants are allowed to bring an additional piece of hand baggage and a collapsible stroller or car seat.

To ensure smooth travel, it is important for passengers to adhere to the weight and size restrictions for their baggage. Overweight or oversized baggage may be subject to additional fees and may not be accepted on the flight. It is recommended for passengers to weigh and measure their baggage before arriving at the airport to avoid any potential issues.

In addition to the weight and size restrictions, there are also certain items that are prohibited from being included in either the hand baggage or checked-in baggage. These items include sharp objects, flammable materials, and dangerous goods. It is important for passengers to familiarize themselves with the prohibited items list and remove any such items from their baggage before traveling.

Overall, Air India offers a generous baggage allowance for its passengers, allowing them to bring their necessary belongings on their journey. By understanding the specific allowances and restrictions, passengers can ensure a smooth and hassle-free travel experience.

Online Check-in Procedure with Air India

Online check-in is a convenient option for travelers who want to avoid the long lines at the airport. Air India offers online check-in for its passengers, allowing them to save time and hassle at the airport.

The online check-in process with Air India is simple and straightforward. Passengers can check-in online starting 48 hours before their scheduled flight time and up to 2 hours before departure. To check-in online, passengers need to visit the Air India website and enter their booking reference number or e-ticket number along with their last name.

Once the passenger has entered their details, they will be able to select their preferred seat, print their boarding pass, and make any necessary changes to their booking. It is important to note that passengers will need to present their printed boarding pass at the airport along with their passport and any other necessary travel documents.

One of the benefits of online check-in with Air India is the option to choose your preferred seat. This allows passengers to select a seat with extra legroom or a preferred location on the aircraft. It also allows passengers to avoid being assigned a middle seat, which can be uncomfortable for long flights.

In addition to choosing your seat, online check-in with Air India allows passengers to make changes to their booking. This can include adding additional luggage, changing the meal preference, or making changes to the flight itinerary. These changes can be made online and will be reflected on the boarding pass.

Online check-in with Air India is also available through the Air India mobile app. This allows passengers to check-in and access their boarding pass on their smartphone, making the process even more convenient.

Finally, online check-in with Air India is a simple and convenient option for travelers. It allows passengers to avoid long lines at the airport and choose their preferred seat on the aircraft. With the option to make changes to their booking and access their boarding pass on their smartphone, online check-in is a valuable tool for Air India passengers.

Check Flight Status with Air India Melbourne Office

Air India, the national carrier of India, offers a convenient way for passengers to check the status of their flights. This feature is available on the Air India website and allows passengers to check the status of their flights by entering their flight number and the date of travel.

One of the benefits of checking the flight status with Air India is that it provides real-time information about the status of the flight. This means that passengers can know whether their flight is on time, delayed, or cancelled before they leave for the airport.

Additionally, checking the flight status also allows passengers to get updates about any changes in the flight schedule. This could be due to weather conditions, technical issues, or other unforeseen circumstances. By staying updated on the status of their flight, passengers can make necessary arrangements and avoid any inconvenience.

To check the flight status with Air India, passengers can follow the below steps:

  • Go to the Air India website and click on the ‘Flight Status’ tab.
  • Enter the flight number and the date of travel in the provided fields.
  • Click on ‘Search’ to view the status of the flight.

The flight status page will display information such as the departure and arrival times, the terminal number, and the status of the flight. Passengers can also view the details of their flight, such as the aircraft type, the route, and the duration of the flight.

In case of a delay or a cancellation, passengers will be notified about the reasons for the same. They can also contact the Air India customer care team for assistance.

Finally, checking the flight status with Air India is a convenient and useful feature for passengers. It helps them stay updated on the status of their flight and avoid any inconvenience during their travel.

How to Cancel Air India Flight?

Canceling an Air India flight can be a stressful experience, especially if you have already paid for your ticket. However, with the right information and a bit of patience, you can successfully cancel your flight and receive a refund or credit for a future flight. Here are the steps to follow to cancel your Air India flight.

  • Visit the Air India website and log in to your account. If you do not have an account, you will need to create one.
  • Once logged in, click on the “My Bookings” tab and select the flight you wish to cancel.
  • On the flight details page, click on the “Cancel Booking” button.
  • You will be prompted to confirm the cancellation and any applicable charges or fees. Review the information carefully and click “Continue” to proceed with the cancellation.

Depending on the fare type and conditions of your ticket, you may be eligible for a full or partial refund. If you are eligible for a refund, it will be credited to the original payment method used for the booking.

If you are not eligible for a refund, you may be able to receive a credit for a future flight. This credit can be used within a specified time period and is subject to certain restrictions and conditions.

Once your Air india cancellation is complete, you will receive a confirmation email with details of the refund or credit, if applicable.

It is important to note that Air India has specific cancellation policies and fees that vary based on the fare type and conditions of your ticket. It is recommended to review these policies before making a booking to avoid any potential issues or misunderstandings.

Additionally, if you need to cancel your flight due to a medical emergency or other unforeseen circumstances, you may be able to request a waiver of the cancellation fees. In such cases, you will need to provide proof of the emergency situation and contact Air India’s customer service team for assistance.

Lastly, canceling an Air India flight is a straightforward process if you follow the steps outlined above. Be sure to review the Air India cancellation policy and conditions of your ticket before proceeding, and contact customer service if you have any questions or concerns. By taking these steps, you can successfully cancel your flight and receive a refund or credit for a future flight.

Types of Planes / Aircraft in Air India

Air India is one of the largest airlines in India, with a fleet of over 150 aircraft. The airline operates both domestic and international flights to destinations across the globe. In this page, we will take a look at the different types of planes and aircraft in Air India’s fleet.

Boeing 747: This is a wide-body commercial aircraft that can accommodate up to 605 passengers. Air India has a fleet of eight Boeing 747s, which are primarily used for long-haul international flights.

Airbus A320: This is a narrow-body commercial aircraft that can accommodate up to 180 passengers. Air India has a fleet of over 60 Airbus A320s, which are used for both domestic and international flights.

Boeing 787 Dreamliner: This is a long-range, mid-size, wide-body commercial aircraft that can accommodate up to 290 passengers. Air India has a fleet of 21 Boeing 787 Dreamliners, which are primarily used for long-haul international flights.

ATR 72: This is a regional turboprop aircraft that can accommodate up to 78 passengers. Air India has a fleet of 16 ATR 72s, which are used for short-haul domestic flights.

Boeing 777: This is a long-range, wide-body commercial aircraft that can accommodate up to 396 passengers. Air India has a fleet of 14 Boeing 777s, which are primarily used for long-haul international flights.

In addition to these aircraft, Air India also has a fleet of cargo planes, including Boeing 747 and Airbus A300, for transporting cargo on its flights.

Overall, the diverse fleet of aircraft in Air India allows the airline to operate flights to a wide range of destinations, both domestically and internationally. This ensures that the airline is able to meet the needs of its passengers and provide them with a comfortable and convenient flying experience.

FAQs Related on Air India Melbourne Office

To contact a representative at the Air India Melbourne office, you can try calling the customer service hotline or checking the Air India website for contact information.

Suite 303, Level 3, 838 Collins Street, Melbourne, Victoria 3008, Australia

Air India Melbourne Office operational from 9:00 am to 9:00 pm on weekdays, and from 9:00 am to 6:00 pm on weekends and public holidays.

The Air India Melbourne office can be contacted by telephone on +61 3 9021 8720

All refunds are issued in accordance with fare conditions.

Leave a Reply

Your email address will not be published. Required fields are marked *

Air India Office Other Locations