support@airasia.com
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AirAsia, renowned for its budget-friendly and extensive flight network, has a significant presence in Brunei through its dedicated office. The AirAsia Brunei Office serves as a central hub for passengers, providing essential services, information, and support. This article aims to delve into the details of the AirAsia Brunei Office, offering insights into its address, contact details, services, and more.
AirAsia Brunei Office Address and Contact Details
The AirAsia Brunei Office plays a crucial role in facilitating seamless travel experiences for passengers in the region. Here are the key details:
AirAsia Brunei Office Address
Brunei Office Address: Office No. 3, Departure Hall, Bandar Seri Begawan BS2513, Brunei Darussalam.
Brunei Office Phone No.: +622129270880
How to Contact the AirAsia Brunei Office?
For inquiries, bookings, or general assistance, passengers can easily get in touch with the AirAsia Office in Brunei through the following contact details:
| AirAsia Brunei Phone Number | +1-800-491-0297 or +622129270880 |
| AirAsia Support Email ID | support@airasia.com |
| AirAsia – Working Hours | Everyday – 24×7 |
| AirAsia Hubs | Kuala Lumpur International Airport |
| AirAsia Headquarters | Sepang, Malaysia |
| Head Office | AirAsia Head Office |
| Ticket Office | AirAsia Ticket Office |
| AirAsia Official Website | Official Website |
| AirAsia Flight Booking | Book Now |
| AirAsia Flight Status | Check Status |
| AirAsia Check in | Check in |
| AirAsia Facebook Support | |
| AirAsia Twitter Support | |
| AirAsia Instagram Support | |
| AirAsia YouTube Support | YOUTUBE |
The dedicated team at the Brunei Office is committed to providing comprehensive support, ensuring a smooth travel experience for AirAsia passengers.
AirAsia Brunei Office Map Location
AirAsia Brunei Airport Address
In addition to the city office, AirAsia maintains a presence at Brunei Airport, catering to passengers arriving and departing from this key transportation hub. The airport office details are as follows:
Brunei Airport Address: Brunei International Airport, Bandar Seri Begawan, Darussalam BB 2513, Brunei.
Brunei Airport Phone No.: +673 826 0413
AirAsia Brunei Airport Map Location
For the convenience of travelers using Brunei Airport, the AirAsia office is strategically located. Refer to the map below for precise directions to the airport office:
AirAsia Baggage Information
Baggage Telephone Number: +862066618855
Baggage Lost and Found: Click Here
Baggage Inquiries: Click Here
AirAsia Brunei Office Customer Care Section handles the following inquiries
The Customer Care Section at the AirAsia Brunei Office is equipped to address a variety of inquiries, ensuring passengers receive comprehensive assistance. Here is a table outlining the main categories of inquiries handled by the customer care team:
| Inquiry Type | Description |
| Flight Reservations | Assistance with booking, modifying, or canceling flight reservations |
| Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns |
| Flight Schedules | Information on flight timings, delays, and changes to the regular schedule |
| Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage |
| Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes |
| Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents |
| Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions |
| Special Assistance Requests | Support for passengers with special needs, such as medical requirements or disabilities |
| Frequent Flyer Program | Information on Laser Airlines’ loyalty program, rewards, and membership inquiries |
| General Customer Inquiries | Any other general inquiries, feedback, or concerns about Laser Airlines services |
AirAsia Provides a Wide Range of Plane / Aircraft Types
| AirAsia Fleet |
| Aircraft | In service | Orders |
|---|---|---|
| Airbus A320-200 | 67 | 2 |
| Airbus A320neo | 29 | – |
| Airbus A321neo | 2 | 326 |
| Airbus A321LR | – | 26 |
| TELEPORT FLEET | ||
| Airbus A321-200/P2F | 3 | – |
| Total | 101 | 367 |
Conclusion
The AirAsia Brunei Office serves as a vital link in the airline’s commitment to providing accessible and reliable services to passengers in Brunei. Whether it’s the city office or the airport office, the strategic locations contribute to a seamless travel experience. The dedicated customer care team ensures that inquiries are handled promptly, reflecting AirAsia’s dedication to customer satisfaction.
FAQs on AirAsia Brunei Office
What is the address of the AirAsia Brunei Office?
The AirAsia Brunei Office is located at Office No. 3, Departure Hall, Bandar Seri Begawan BS2513, Brunei Darussalam.
How can I contact the AirAsia Brunei Office for reservations?
You can contact the Brunei Office through phone or email. The contact details are available on the official website.
Is there an AirAsia office at Brunei Airport?
Yes, AirAsia has a presence at Brunei Airport, providing services for passengers arriving and departing.
What are the baggage policies for AirAsia flights?
Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Brunei Office.
Are there special assistance services available at the AirAsia Brunei Airport office?
Yes, the AirAsia Brunei Airport office provides assistance for passengers with special needs. Contact the office for more information.
Can I make changes to my booking through the Brunei Office?
Yes, the Brunei Office handles reservation changes. Contact them directly for assistance.
What aircraft types does AirAsia operate on its Brunei routes?
AirAsia operates a fleet that includes Airbus A320-200, Airbus A320neo, Airbus A321neo and Airbus A321LR aircraft on its Brunei routes.
How can I inquire about travel policies with AirAsia?
Passengers can visit the official AirAsia website or contact the Brunei Office for information on travel policies.
Does AirAsia have a loyalty program?
Yes, AirAsia offers a loyalty program. Inquiries regarding the program can be directed to the Brunei Office.
What is the procedure for obtaining a refund for a canceled flight with AirAsia?
For information on refunds and cancellations, contact the customer care team at the Brunei Office through phone or email.
AirAsia Office Other Locations
- AirAsia Jaipur Office
- AirAsia Boracay Office
- AirAsia Busan Office
- AirAsia Tacloban Office
- AirAsia Goa Office
- AirAsia Auckland Office
- AirAsia Kuala Lumpur Office
- AirAsia Medan Office
- AirAsia Chengdu Office
- AirAsia Delhi Office
- AirAsia Bali Office
- AirAsia Singapore Office
- AirAsia Guwahati Office
- AirAsia Chiang Rai Office
- AirAsia Jalandhar Office
- AirAsia Trichy Office
- AirAsia Adelaide Office
- AirAsia Guangzhou Office
- AirAsia Kathmandu Office
- AirAsia Udon Thani Office
- AirAsia Krabi Office