support@airasia.com
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AirAsia, renowned for its budget-friendly and extensive flight network, has a significant presence in Kota Kinabalu through its dedicated office. The AirAsia Kota Kinabalu Office serves as a central hub for passengers, providing essential services, information, and support. This article aims to delve into the details of the AirAsia Kota Kinabalu Office, offering insights into its address, contact details, services, and more.
AirAsia Kota Kinabalu Office Address and Contact Details
The AirAsia Kota Kinabalu Office plays a crucial role in facilitating seamless travel experiences for passengers in the region. Here are the key details:
AirAsia Kota Kinabalu Office Address
Kota Kinabalu Office Address: Lot G24,Ground Floor, Wisma Sabah, Jalan Tun Razak, 88000 Kota Kinabalu, Sabah.
Kota Kinabalu Office Phone No.: (603) 8660 4680
How to Contact the AirAsia Kota Kinabalu Office?
For inquiries, bookings, or general assistance, passengers can easily get in touch with the AirAsia Office in Kota Kinabalu through the following contact details:
| AirAsia Kota Kinabalu Phone Number | +1-800-491-0297 or (603) 8660 4680 |
| AirAsia Support Email ID | support@airasia.com |
| AirAsia – Working Hours | Everyday – 24×7 |
| AirAsia Hubs | Kuala Lumpur International Airport |
| AirAsia Headquarters | Sepang, Malaysia |
| Head Office | AirAsia Head Office |
| Ticket Office | AirAsia Ticket Office |
| AirAsia Official Website | Official Website |
| AirAsia Flight Booking | Book Now |
| AirAsia Flight Status | Check Status |
| AirAsia Check in | Check in |
| AirAsia Facebook Support | |
| AirAsia Twitter Support | |
| AirAsia Instagram Support | |
| AirAsia YouTube Support | YOUTUBE |
The dedicated team at the Kota Kinabalu Office is committed to providing comprehensive support, ensuring a smooth travel experience for AirAsia passengers.
AirAsia Kota Kinabalu Office Map Location
AirAsia Kota Kinabalu Airport Address
In addition to the city office, AirAsia maintains a presence at Kota Kinabalu Airport, catering to passengers arriving and departing from this key transportation hub. The airport office details are as follows:
Kota Kinabalu Airport Address: Kota Kinabalu International Airport, No 134, Aras 5, Beg Berkunci, Bangunan Terminal, 88740 Kota Kinabalu, Sabah, Malaysia.
Kota Kinabalu Airport Phone No.: +60 88-325 555
AirAsia Kota Kinabalu Airport Map Location
For the convenience of travelers using Kota Kinabalu Airport, the AirAsia office is strategically located. Refer to the map below for precise directions to the airport office:
AirAsia Baggage Information
Baggage Telephone Number: +862066618855
Baggage Lost and Found: Click Here
Baggage Inquiries: Click Here
AirAsia Kota Kinabalu Office Customer Care Section handles the following inquiries
The Customer Care Section at the AirAsia Kota Kinabalu Office is equipped to address a variety of inquiries, ensuring passengers receive comprehensive assistance. Here is a table outlining the main categories of inquiries handled by the customer care team:
| Inquiry Type | Description |
| Flight Reservations | Assistance with booking, modifying, or canceling flight reservations |
| Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns |
| Flight Schedules | Information on flight timings, delays, and changes to the regular schedule |
| Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage |
| Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes |
| Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents |
| Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions |
| Special Assistance Requests | Support for passengers with special needs, such as medical requirements or disabilities |
| Frequent Flyer Program | Information on Laser Airlines’ loyalty program, rewards, and membership inquiries |
| General Customer Inquiries | Any other general inquiries, feedback, or concerns about Laser Airlines services |
AirAsia Provides a Wide Range of Plane / Aircraft Types
| AirAsia Fleet |
| Aircraft | In service | Orders |
|---|---|---|
| Airbus A320-200 | 67 | 2 |
| Airbus A320neo | 29 | – |
| Airbus A321neo | 2 | 326 |
| Airbus A321LR | – | 26 |
| TELEPORT FLEET | ||
| Airbus A321-200/P2F | 3 | – |
| Total | 101 | 367 |
Conclusion
The AirAsia Kota Kinabalu Office serves as a vital link in the airline’s commitment to providing accessible and reliable services to passengers in Kota Kinabalu. Whether it’s the city office or the airport office, the strategic locations contribute to a seamless travel experience. The dedicated customer care team ensures that inquiries are handled promptly, reflecting AirAsia’s dedication to customer satisfaction.
FAQs on AirAsia Kota Kinabalu Office
What is the address of the AirAsia Kota Kinabalu Office?
The AirAsia Kota Kinabalu Office is located at Lot G24,Ground Floor, Wisma Sabah, Jalan Tun Razak, 88000 Kota Kinabalu, Sabah.
How can I contact the AirAsia Kota Kinabalu Office for reservations?
You can contact the Kota Kinabalu Office through phone or email. The contact details are available on the official website.
Is there an AirAsia office at Kota Kinabalu Airport?
Yes, AirAsia has a presence at Kota Kinabalu Airport, providing services for passengers arriving and departing.
What are the baggage policies for AirAsia flights?
Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Kota Kinabalu Office.
Are there special assistance services available at the AirAsia Kota Kinabalu Airport office?
Yes, the AirAsia Kota Kinabalu Airport office provides assistance for passengers with special needs. Contact the office for more information.
Can I make changes to my booking through the Kota Kinabalu Office?
Yes, the Kota Kinabalu Office handles reservation changes. Contact them directly for assistance.
What aircraft types does AirAsia operate on its Kota Kinabalu routes?
AirAsia operates a fleet that includes Airbus A320-200, Airbus A320neo, Airbus A321neo and Airbus A321LR aircraft on its Kota Kinabalu routes.
How can I inquire about travel policies with AirAsia?
Passengers can visit the official AirAsia website or contact the Kota Kinabalu Office for information on travel policies.
Does AirAsia have a loyalty program?
Yes, AirAsia offers a loyalty program. Inquiries regarding the program can be directed to the Kota Kinabalu Office.
What is the procedure for obtaining a refund for a canceled flight with AirAsia?
For information on refunds and cancellations, contact the customer care team at the Kota Kinabalu Office through phone or email.
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