customercare@ceair.com
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China Eastern Airlines, one of China’s major carriers, extends its services to Colombo, Sri Lanka, through its local office. The China Eastern Airlines Colombo Office serves as a crucial point of contact for passengers, providing support, information, and services. This article aims to offer comprehensive insights into the China Eastern Airlines Colombo Office, including its address, contact details, and the spectrum of services it provides.
China Eastern Airlines Colombo Office Address and Contact Details
The China Eastern Airlines Colombo Office is a key hub for passengers seeking assistance and information. Here are the essential details:
China Eastern Airlines Colombo Office Address
Colombo Office Address: Parkland Building, 20th Floor, Park St, Colombo 00200, Sri Lanka.
Colombo Office Phone No.: +94 114 218 888
How to Contact the China Eastern Airlines Colombo Office?
For inquiries, reservations, or general assistance, passengers can easily reach out to the China Eastern Airlines Office in Colombo through the following contact details:
| China Eastern Airlines Colombo Phone Number | +1-800-491-0297 or +94 114 218 888 |
| China Eastern Airlines Support Email ID | customercare@ceair.com |
| China Eastern Airlines – Working Hours | Monday – Friday 09:00 AM-05:30 PM PDT Time |
| China Eastern Airlines Hubs | Shanghai Pudong International Airport |
| China Eastern Airlines Headquarters | Minhang District, Shanghai, China |
| Head Office | China Eastern Airlines Head Office |
| Ticket Office | China Eastern Airlines Ticket Office |
| China Eastern Official Website | Official Website |
| China Eastern Flight Booking | Book Now |
| China Eastern Flight Status | Check Status |
| China Eastern Check in | Check in |
| China Eastern Facebook Support | |
| China Eastern Twitter Support | |
| China Eastern Instagram Support | |
| China Eastern YouTube Support | YOUTUBE |
The dedicated team at the Colombo Office is ready to assist with various queries, ensuring a smooth and seamless experience for travelers.
China Eastern Airlines Colombo Office Map Location
China Eastern Airlines Colombo Airport Address
In addition to the city office, China Eastern Airlines also maintains a presence at Bandaranaike International Airport in Colombo, catering to passengers arriving and departing from this major hub. The airport office details are as follows:
Colombo Airport Address: Bandaranaike International Airport, Katunayake, Sri Lanka
Colombo Airport Phone No.: +94 112 264 444
China Eastern Airlines Colombo Airport Map Location
China Eastern Airlines Baggage Information
Baggage Telephone Number: 400-60-95530
Baggage Lost and Found: Click Here
Baggage Inquiries: Click Here
China Eastern Airlines Colombo Office Customer Care Section handles the following inquiries
The Customer Care Section at the China Eastern Airlines Colombo Office is equipped to address a variety of inquiries, ensuring that passengers receive comprehensive assistance.
| Inquiry Type | Description |
| Flight Reservations | Assistance with booking, modifying, or canceling flight reservations |
| Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns |
| Flight Schedules | Information on flight timings, delays, and changes to the regular schedule |
| Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage |
| Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes |
| Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents |
| Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions |
China Eastern Airlines Provides a Wide Range of Plane / Aircraft Types
| China Eastern Airlines Passenger Fleet |
| Aircraft | In service | Orders |
|---|---|---|
| Airbus A319-100 | 35 | – |
| Airbus A320-200 | 166 | – |
| Airbus A320neo | 104 | 32 |
| Airbus A321-200 | 77 | – |
| Airbus A321neo | – | 68 |
| Airbus A330-200 | 30 | – |
| Airbus A330-300 | 26 | – |
| Airbus A350-900 | 20 | – |
| Boeing 737-700 | 36 | – |
| Boeing 737-800 | 102 | – |
| Boeing 737 MAX 8 | 3 | 8 |
| Boeing 777-300ER | 20 | – |
| Boeing 787-9 | 3 | 2 |
| Comac C919 | 4 | 101 |
| Total | 626 | 211 |
Conclusion
The China Eastern Airlines Colombo Office serves as a vital resource for passengers in the region, providing support, information, and services. The strategic locations of both the city office and the airport office ensure accessibility, and the dedicated customer care team addresses a wide range of inquiries. As part of the global China Eastern Airlines network, the Colombo Office contributes to the airline’s commitment to delivering a seamless and enjoyable travel experience.
FAQs on China Eastern Airlines Colombo Office
What is the address of the China Eastern Airlines Colombo Office?
The China Eastern Airlines Colombo Office is located at Parkland Building, 20th Floor, Park St, Colombo 00200, Sri Lanka.
How can I contact the China Eastern Airlines Colombo Office for reservations?
You can contact the Colombo Office through phone or email. The contact details are available on the official website.
Is there a China Eastern Airlines office at Bandaranaike International Airport in Colombo?
Yes, China Eastern Airlines has a presence at Bandaranaike International Airport, providing services to passengers arriving and departing from this hub.
What are the baggage policies for China Eastern Airlines flights?
Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Colombo Office.
Are there special assistance services available at the China Eastern Airlines Colombo Airport office?
Yes, the China Eastern Airlines Colombo Airport office provides assistance for passengers with special needs. Contact the office for more information.
Can I make changes to my booking through the Colombo Office?
Yes, the Colombo Office handles reservation changes. Contact them directly for assistance.
What aircraft types does China Eastern Airlines operate on its Colombo routes?
China Eastern Airlines operates a fleet that includes Airbus A320, Boeing 777, and Airbus A350 aircraft on its Colombo routes.
How can I inquire about travel policies with China Eastern Airlines?
Passengers can visit the official China Eastern Airlines website or contact the Colombo Office for information on travel policies.
Does China Eastern Airlines have a loyalty program?
Yes, China Eastern Airlines offers a loyalty program. Inquiries regarding the program can be directed to the Colombo Office.
What is the procedure for obtaining a refund for a canceled flight with China Eastern Airlines?
For information on refunds and cancellations, contact the customer care team at the Colombo Office through phone or email.
China Eastern Airlines Office Other Locations
- China Eastern Airlines Banna Office
- China Eastern Airlines Kunming Office
- China Eastern Airlines Fukuoka Office
- China Eastern Airlines Dhaka Office
- China Eastern Airlines Dalian Office
- China Eastern Airlines Taipei Office
- China Eastern Airlines Phnom Penh Office
- China Eastern Airlines Brisbane Office
- China Eastern Airlines Osaka Office
- China Eastern Airlines Bangkok Office
- China Eastern Airlines New York Office
- China Eastern Airlines Singapore Office
- China Eastern Airlines Nantong Office
- China Eastern Airlines Guangzhou Office
- China Eastern Airlines Frankfurt Office
- China Eastern Airlines Xining Office
- China Eastern Airlines Nanjing Office
- China Eastern Airlines Prague Office
- China Eastern Airlines Changchun Office
- China Eastern Airlines Vancouver Office
- China Eastern Airlines Changsha Office