China Eastern Airlines Colombo Office

Airlines Office’s, Head Office, Ticket Office, Headquarters

time

24x7

✉customercare@ceair.com

Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+94 114 218 888


https://www.ceair.com/


Parkland Building, 20th Floor, Park St, Colombo 00200, Sri Lanka

verified

China Eastern Airlines, one of China’s major carriers, extends its services to Colombo, Sri Lanka, through its local office. The China Eastern Airlines Colombo Office serves as a crucial point of contact for passengers, providing support, information, and services. This article aims to offer comprehensive insights into the China Eastern Airlines Colombo Office, including its address, contact details, and the spectrum of services it provides.

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China Eastern Airlines Colombo Office Address and Contact Details

The China Eastern Airlines Colombo Office is a key hub for passengers seeking assistance and information. Here are the essential details:

China Eastern Airlines Colombo Office Address

Colombo Office Address: Parkland Building, 20th Floor, Park St, Colombo 00200, Sri Lanka.

Colombo Office Phone No.: +94 114 218 888

How to Contact the China Eastern Airlines Colombo Office?

For inquiries, reservations, or general assistance, passengers can easily reach out to the China Eastern Airlines Office in Colombo through the following contact details:

China Eastern Airlines Colombo Phone Number+1-800-491-0297 or +94 114 218 888
China Eastern Airlines Support Email IDcustomercare@ceair.com
China Eastern Airlines – Working HoursMonday – Friday 09:00 AM-05:30 PM PDT Time
China Eastern Airlines HubsShanghai Pudong International Airport
China Eastern Airlines HeadquartersMinhang District, Shanghai, China
Head OfficeChina Eastern Airlines Head Office
Ticket OfficeChina Eastern Airlines Ticket Office
China Eastern Official WebsiteOfficial Website
China Eastern Flight BookingBook Now
China Eastern Flight StatusCheck Status
China Eastern Check inCheck in
China Eastern Facebook SupportFACEBOOK
China Eastern Twitter SupportTWITTER
China Eastern Instagram SupportINSTAGRAM
China Eastern YouTube SupportYOUTUBE

The dedicated team at the Colombo Office is ready to assist with various queries, ensuring a smooth and seamless experience for travelers.

China Eastern Airlines Colombo Office Map Location

China Eastern Airlines Colombo Airport Address

In addition to the city office, China Eastern Airlines also maintains a presence at Bandaranaike International Airport in Colombo, catering to passengers arriving and departing from this major hub. The airport office details are as follows:

Colombo Airport Address: Bandaranaike International Airport, Katunayake, Sri Lanka

Colombo Airport Phone No.: +94 112 264 444

China Eastern Airlines Colombo Airport Map Location

China Eastern Airlines Baggage Information

Baggage Telephone Number: 400-60-95530

Baggage Lost and Found: Click Here

Baggage Inquiries: Click Here

China Eastern Airlines Colombo Office Customer Care Section handles the following inquiries

The Customer Care Section at the China Eastern Airlines Colombo Office is equipped to address a variety of inquiries, ensuring that passengers receive comprehensive assistance.

Inquiry TypeDescription
Flight ReservationsAssistance with booking, modifying, or canceling flight reservations
Ticketing and PaymentsInquiries related to ticket prices, payment methods, and billing concerns
Flight SchedulesInformation on flight timings, delays, and changes to the regular schedule
Baggage PoliciesGuidance on baggage allowances, restrictions, and reporting lost or damaged baggage
Check-In AssistanceHelp with the online check-in process, seat selection, and boarding passes
Travel DocumentationClarifications on passport requirements, visa information, and other travel documents
Flight Status UpdatesReal-time updates on flight statuses, including delays, cancellations, or diversions

China Eastern Airlines Provides a Wide Range of Plane / Aircraft Types

China Eastern Airlines Passenger Fleet
AircraftIn serviceOrders
Airbus A319-10035
Airbus A320-200166
Airbus A320neo10432
Airbus A321-20077
Airbus A321neo68
Airbus A330-20030
Airbus A330-30026
Airbus A350-90020
Boeing 737-70036
Boeing 737-800102
Boeing 737 MAX 838
Boeing 777-300ER20
Boeing 787-932
Comac C9194101
Total626211

Conclusion 

The China Eastern Airlines Colombo Office serves as a vital resource for passengers in the region, providing support, information, and services. The strategic locations of both the city office and the airport office ensure accessibility, and the dedicated customer care team addresses a wide range of inquiries. As part of the global China Eastern Airlines network, the Colombo Office contributes to the airline’s commitment to delivering a seamless and enjoyable travel experience.

FAQs on China Eastern Airlines Colombo Office

What is the address of the China Eastern Airlines Colombo Office?

The China Eastern Airlines Colombo Office is located at Parkland Building, 20th Floor, Park St, Colombo 00200, Sri Lanka.

How can I contact the China Eastern Airlines Colombo Office for reservations?

You can contact the Colombo Office through phone or email. The contact details are available on the official website.

Is there a China Eastern Airlines office at Bandaranaike International Airport in Colombo?

Yes, China Eastern Airlines has a presence at Bandaranaike International Airport, providing services to passengers arriving and departing from this hub.

What are the baggage policies for China Eastern Airlines flights?

Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Colombo Office.

Are there special assistance services available at the China Eastern Airlines Colombo Airport office?

Yes, the China Eastern Airlines Colombo Airport office provides assistance for passengers with special needs. Contact the office for more information.

Can I make changes to my booking through the Colombo Office?

Yes, the Colombo Office handles reservation changes. Contact them directly for assistance.

What aircraft types does China Eastern Airlines operate on its Colombo routes?

China Eastern Airlines operates a fleet that includes Airbus A320, Boeing 777, and Airbus A350 aircraft on its Colombo routes.

How can I inquire about travel policies with China Eastern Airlines?

Passengers can visit the official China Eastern Airlines website or contact the Colombo Office for information on travel policies.

Does China Eastern Airlines have a loyalty program?

Yes, China Eastern Airlines offers a loyalty program. Inquiries regarding the program can be directed to the Colombo Office.

What is the procedure for obtaining a refund for a canceled flight with China Eastern Airlines?

For information on refunds and cancellations, contact the customer care team at the Colombo Office through phone or email.

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