Customercare@citilink.co.id
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Citilink Airlines, a prominent player in the aviation industry, extends its services to Berau through its dedicated office. Whether you’re a traveler seeking information, assistance, or making bookings, the Citilink Airlines Berau Office is your go-to destination for a seamless experience. In this guide, we’ll explore the Berau office address, contact details, and the array of services provided by Citilink Airlines in Berau.
Citilink Airlines Berau Office Address and Contact Details
For passengers flying with Citilink Airlines from or to Berau, the Berau Office plays a crucial role in providing support. Here are the essential details:
Citilink Airlines Berau Office Address
Berau Regency, East Kalimantan 77315, Indonesia
Situated at Berau Regency, East Kalimantan 77315, Indonesia, the Berau Office ensures that travelers have easy access to information and assistance.
Citilink Airlines Berau Airport Address
Airport Name: Raja Alam International Airport
Airport Address: Teluk Bayur, Berau Regency, East Kalimantan 77315, Indonesia
The airport office, located at Raja Alam International Airport, provides on-site assistance for travelers departing or arriving in Berau.
How to Contact the Citilink Airlines Berau Office?
Contacting the Citilink Airlines Office in Berau is straightforward, ensuring passengers can easily access the required information and support. Reach out through:
| Citilink Airlines Berau Phone Number | +1-800-491-0297 or +62 554 2703277 |
| Citilink Customer Service Number | 0804-1-080808 |
| Citilink Customer Support Email ID | Customercare@citilink.co.id |
| Citilink Airlines – Working Hours | Everyday 24×7 |
| Citilink Airlines Hubs | Soekarno Hatta International Airport |
| Citilink Airlines Headquarters | Tangerang, Indonesia |
| Citilink Airlines Head Office | Head Office |
| Citilink Airlines Ticket Office | Ticket Office |
| Citilink Airlines Official Website | Official Website |
| Citilink Manage Booking | Book Now |
| Citilink Online Check in | Check in |
| Citilink Facebook Support | https://www.facebook.com/citilink/ |
| Citilink Twitter Support | https://twitter.com/citilink |
| Citilink Instagram Support | https://www.instagram.com/citilink/ |
| Citilink YouTube Support | https://www.youtube.com/citilinkindonesia |
The Berau Office is committed to providing responsive and efficient communication channels.
Citilink Airlines Berau Office Customer Care Section handles the following inquiries
The Customer Care Section at the Berau Office is equipped to address a wide range of inquiries to enhance passengers’ overall experience. Here’s a summary of the services handled, along with a table outlining key areas of assistance:
| Inquiry Type | Description |
| Flight Reservations | Assistance with booking, modifying, or canceling flights |
| Baggage Inquiries | Information regarding lost, delayed, or damaged baggage |
| Fare and Pricing Queries | Clarifications on fares, pricing policies, and promotions |
| Flight Schedule | Details about flight schedules, delays, and cancellations |
| Seat Selection | Help with choosing or modifying seat assignments |
| Loyalty Program | Guidance on the airline’s loyalty and rewards program |
| Special Assistance | Support for passengers with special needs or requests |
| Visa and Documentation | Information on visa requirements and travel documentation |
| Check-in Assistance | Support for online or airport check-in processes |
| General Information | Any other general information or assistance needed |
Citilink Airlines Provides a Wide Range of Plane/Aircraft Types
| Citilink Airlines Fleet |
| Aircraft | In Service | Orders |
|---|---|---|
| Airbus A320-200 | 39 | – |
| Airbus A320neo | 10 | 25 |
| Airbus A330-900 | 2 | – |
| ATR 72-600 | 7 | 12 |
| Boeing 737-500 | 1 | – |
| Total | 59 | 37 |
Conclusion
The Citilink Airlines Berau Office stands as a crucial touchpoint for passengers flying in and out of Berau. Whether you’re in need of assistance with reservations, baggage, or general inquiries, the Customer Care Section at the Berau Office is dedicated to providing reliable and efficient support. Additionally, Citilink’s diverse fleet ensures that passengers have access to a range of aircraft types, each designed to cater to specific travel requirements. As you plan your journey with Citilink Airlines, rest assured that the Berau Office is committed to making your travel experience memorable and hassle-free.
FAQs on Citilink Airlines Berau Office
How can I contact the Citilink Airlines Berau Office for flight reservations?
You can contact the Berau Office via phone at +62 554 2703277 or by emailing Customercare@citilink.co.id.
What types of inquiries does the Customer Care Section at the Berau Office handle?
The Customer Care Section handles inquiries related to flight reservations, baggage, fares and pricing, flight schedules, seat selection, loyalty programs, special assistance, visa and documentation, check-in, and general information.
Can I modify or cancel my flight reservation through the Berau Office?
Yes, the Customer Care Section at the Berau Office assists with modifying or canceling flight reservations.
How can I inquire about lost, delayed, or damaged baggage with Citilink Airlines in Berau?
Contact the Customer Care Section at the Berau Office immediately to report any issues with lost, delayed, or damaged baggage.
What is Citilink Airlines’ loyalty and rewards program, and can I enroll in it through the Berau Office?
Citilink Airlines offers a loyalty program. You can enroll through the official website or by contacting the Customer Care Section at the Berau Office for guidance.
Can I get information on visa requirements and travel documentation at the Citilink Airlines Berau Office?
Yes, the Berau Office can provide information on visa requirements and travel documentation for your journey.
How can I check the flight schedule for Citilink Airlines flights from Berau?
You can inquire about the flight schedule by contacting the Customer Care Section, checking the official website, or using the Citilink Airlines mobile app.
Are there any promotions or discounts available for Citilink Airlines flights from Berau?
For information on promotions and discounts, you can contact the Berau Office or check the official website for the latest offers.
Can I receive special assistance for my travel needs through the Citilink Airlines Berau Office?
Yes, the Customer Care Section at the Berau Office provides support for passengers with special needs or requests.
How can I choose or modify my seat assignment for Citilink Airlines flights departing from Berau?
You can get assistance with choosing or modifying your seat assignment by contacting the Customer Care Section at the Berau Office.
Citilink Airlines Office Other Locations
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- Citilink Airlines Singapore Office
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- Citilink Airlines Kuala Lumpur Office
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- Citilink Airlines Medan Office
- Citilink Airlines Penang Office
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