Citilink Airlines Surabaya Office

Airlines Office’s, Head Office, Ticket Office, Headquarters

22

time

24x7

✉Customercare@citilink.co.id

Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+62 31 2986200


https://www.citilink.co.id/en


Surabaya, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia

verified

Citilink Airlines, a prominent player in the aviation industry, extends its services to Surabaya through its dedicated office. Whether you’re a traveler seeking information, assistance, or making bookings, the Citilink Airlines Surabaya Office is your go-to destination for a seamless experience. In this guide, we’ll explore the Surabaya office address, contact details, and the array of services provided by Citilink Airlines in Surabaya.

Citilink Airlines Surabaya Office Address and Contact Details

For passengers flying with Citilink Airlines from or to Surabaya, the Surabaya Office plays a crucial role in providing support. Here are the essential details:

Citilink Airlines Surabaya Office Address

Surabaya, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia

Situated at Surabaya, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia, the Surabaya Office ensures that travelers have easy access to information and assistance.

Citilink Airlines Surabaya Airport Address

Airport Name: Juanda International Airport

Airport Address: Jl. Ir. H. Juanda, Betro, Kec. Sedati, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia

The airport office, located at Juanda International Airport, provides on-site assistance for travelers departing or arriving in Surabaya.

How to Contact the Citilink Airlines Surabaya Office?

Contacting the Citilink Airlines Office in Surabaya is straightforward, ensuring passengers can easily access the required information and support. Reach out through:

Citilink Airlines Surabaya Phone Number+1-800-491-0297 or +62 31 2986200
Citilink Customer Service Number0804-1-080808
Citilink Customer Support Email IDCustomercare@citilink.co.id
Citilink Airlines – Working HoursEveryday 24×7
Citilink Airlines HubsSoekarno Hatta International Airport
Citilink Airlines HeadquartersTangerang, Indonesia
Citilink Airlines Head OfficeHead Office
Citilink Airlines Ticket OfficeTicket Office
Citilink Airlines Official WebsiteOfficial Website
Citilink Manage BookingBook Now
Citilink Online Check inCheck in
Citilink Facebook Supporthttps://www.facebook.com/citilink/
Citilink Twitter Supporthttps://twitter.com/citilink
Citilink Instagram Supporthttps://www.instagram.com/citilink/
Citilink YouTube Supporthttps://www.youtube.com/citilinkindonesia

The Surabaya Office is committed to providing responsive and efficient communication channels.

Citilink Airlines Surabaya Office Customer Care Section handles the following inquiries

The Customer Care Section at the Surabaya Office is equipped to address a wide range of inquiries to enhance passengers’ overall experience. Here’s a summary of the services handled, along with a table outlining key areas of assistance:

Inquiry TypeDescription
Flight ReservationsAssistance with booking, modifying, or canceling flights
Baggage InquiriesInformation regarding lost, delayed, or damaged baggage
Fare and Pricing QueriesClarifications on fares, pricing policies, and promotions
Flight ScheduleDetails about flight schedules, delays, and cancellations
Seat SelectionHelp with choosing or modifying seat assignments
Loyalty ProgramGuidance on the airline’s loyalty and rewards program
Special AssistanceSupport for passengers with special needs or requests
Visa and DocumentationInformation on visa requirements and travel documentation
Check-in AssistanceSupport for online or airport check-in processes
General InformationAny other general information or assistance needed

Citilink Airlines Provides a Wide Range of Plane/Aircraft Types

Citilink Airlines Fleet
AircraftIn ServiceOrders
Airbus A320-20039
Airbus A320neo1025
Airbus A330-9002
ATR 72-600712
Boeing 737-5001
Total5937

Conclusion

The Citilink Airlines Surabaya Office stands as a crucial touchpoint for passengers flying in and out of Surabaya. Whether you’re in need of assistance with reservations, baggage, or general inquiries, the Customer Care Section at the Surabaya Office is dedicated to providing reliable and efficient support. Additionally, Citilink’s diverse fleet ensures that passengers have access to a range of aircraft types, each designed to cater to specific travel requirements. As you plan your journey with Citilink Airlines, rest assured that the Surabaya Office is committed to making your travel experience memorable and hassle-free.

FAQs on Citilink Airlines Surabaya Office

How can I contact the Citilink Airlines Surabaya Office for flight reservations?

You can contact the Surabaya Office via phone at +62 31 2986200 or by emailing Customercare@citilink.co.id.

What types of inquiries does the Customer Care Section at the Surabaya Office handle?

The Customer Care Section handles inquiries related to flight reservations, baggage, fares and pricing, flight schedules, seat selection, loyalty programs, special assistance, visa and documentation, check-in, and general information.

Can I modify or cancel my flight reservation through the Surabaya Office?

Yes, the Customer Care Section at the Surabaya Office assists with modifying or canceling flight reservations.

How can I inquire about lost, delayed, or damaged baggage with Citilink Airlines in Surabaya?

Contact the Customer Care Section at the Surabaya Office immediately to report any issues with lost, delayed, or damaged baggage.

What is Citilink Airlines’ loyalty and rewards program, and can I enroll in it through the Surabaya Office?

Citilink Airlines offers a loyalty program. You can enroll through the official website or by contacting the Customer Care Section at the Surabaya Office for guidance.

Can I get information on visa requirements and travel documentation at the Citilink Airlines Surabaya Office?

Yes, the Surabaya Office can provide information on visa requirements and travel documentation for your journey.

How can I check the flight schedule for Citilink Airlines flights from Surabaya?

You can inquire about the flight schedule by contacting the Customer Care Section, checking the official website, or using the Citilink Airlines mobile app.

Are there any promotions or discounts available for Citilink Airlines flights from Surabaya?

For information on promotions and discounts, you can contact the Surabaya Office or check the official website for the latest offers.

Can I receive special assistance for my travel needs through the Citilink Airlines Surabaya Office?

Yes, the Customer Care Section at the Surabaya Office provides support for passengers with special needs or requests.

How can I choose or modify my seat assignment for Citilink Airlines flights departing from Surabaya?

You can get assistance with choosing or modifying your seat assignment by contacting the Customer Care Section at the Surabaya Office.

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