customer.relations@kenya-airways.com
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The Kenya Airways Mumbai Office serves as a pivotal point of contact for passengers seeking information, assistance, or services related to Kenya Airways flights. This article delves into comprehensive details about the Kenya Airways Mumbai Office, including its address, contact information, map location, airport presence, baggage policies, and more.
Kenya Airways Mumbai Office Address and Contact Details
Ensuring a strong presence in Mumbai, Kenya Airways provides passengers with a dedicated office for inquiries and services. The office’s contact details are as follows:
Kenya Airways Mumbai Office Address
Mumbai Office Address: 215, Atrium Building, UNit No-316/317,C-Wing 3rd Floor, Chakala, J B Nagar, Andheri East, Mumbai, Maharashtra 400093
Mumbai Office Phone No.: +022 6798 6798
How to Contact the Kenya Airways Mumbai Office?
Kenya Airways facilitates easy communication for passengers through various channels. The Mumbai office can be contacted using the following methods:
| Kenya Airways Mumbai Phone Number | +1-800-491-0297 or +022 6798 6798 |
| Kenya Airways – Working Hours | Every day – 9 AM to 7 PM |
| Kenya Airways Hubs | Jomo Kenyatta International Airport |
| Kenya Airways Headquarters | Nairobi, Kenya |
| Corporate Office | Kenya Airways Corporate Office |
| Ticket Office | Kenya Airways Ticket Office |
| Kenya Airways Email | customer.relations@kenya-airways |
| Kenya Airways Official Website | Official Website |
| Kenya Airways Manage Booking | Manage Booking |
| Kenya Airways Flight Status | Flight Status |
| Kenya Airways Check in | Check in |
| Kenya Airways Facebook Support | |
| Kenya Airways Twitter Support | |
| Kenya Airways Instagram Support | |
| Kenya Airways Youtube Support | Youtube |
Kenya Airways Mumbai Office Map Location
Kenya Airways Mumbai Airport Address
For passengers traveling directly to or from the airport, the Kenya Airways Mumbai Airport Office is crucial. The office address at the airport is as follows:
Mumbai Airport Address: Chhatrapati Shivaji Maharaj International Airport, Mumbai, Maharashtra 400099
Mumbai Airport Phone No.: 02266851010
Kenya Airways Mumbai Airport Map Location
Kenya Airways Baggage Information
Baggage Telephone Number: +254-20-3274747
Baggage Lost and Found : Click here
Baggage Inquiries: Inquiries
The Kenya Airways Mumbai Office Customer Care Section handles the following inquiries
To cater to a range of passenger needs, the Kenya Airways Office in Mumbai Customer Care Section addresses various inquiries. The following table outlines the types of inquiries handled:
| Inquiry Type | Description |
|---|---|
| Flight Reservations | Assistance with booking, modifying, or canceling flight reservations. |
| Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns. |
| Flight Schedules | Information on flight timings, delays, and changes to the regular schedule. |
| Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage. |
| Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes. |
| Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents. |
| Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions. |
Kenya Airways Provides a Wide Range of Plane / Aircraft Types
| Kenya Airways Fleet |
| Aircraft | In fleet | Orders |
|---|---|---|
| Boeing 737-800 | 8 | – |
| Boeing 787-8 | 9 | – |
| Embraer 190 | 15 | – |
| Cargo Fleet | ||
| Boeing 737-300SF | 2 | – |
| Boeing 737-800SF | 1 | 1 |
| Total | 35 | 1 |
The Kenya Airways Mumbai Office stands as a key facilitator for passengers traveling through Mumbai. With a commitment to customer care, accessibility, and clear communication, Kenya Airways ensures a positive and stress-free experience for its passengers. Whether handling baggage inquiries, providing flight information, or assisting with reservations, the Mumbai office is dedicated to delivering excellent service.
FAQs on Kenya Airways Mumbai Office
Where is the Kenya Airways Mumbai Office located?
The Kenya Airways Mumbai Office is located at 215, Atrium Building, UNit No-316/317,C-Wing 3rd Floor, Chakala, J B Nagar, Andheri East, Mumbai, Maharashtra 400093.
How can I contact the Kenya Airways Mumbai Office for immediate assistance?
Passengers can contact the Kenya Airways Mumbai Office by phone at +022 6798 6798.
What are the email contact details for non-urgent inquiries
For non-urgent queries, passengers can reach out via email at customer.relations@kenya-airways.com.
Where is the Kenya Airways Mumbai Airport Office situated?
The Kenya Airways Mumbai Airport Office is located at Chhatrapati Shivaji Maharaj International Airport, Mumbai, Maharashtra 400099.
What types of inquiries are handled by the Kenya Airways Mumbai Customer Care Section?
The Kenya Airways Mumbai Customer Care Section handles a range of inquiries, including reservations, flight information, ticketing, and baggage.
What aircraft types does Kenya Airways operate?
Kenya Airways operates a diverse fleet, including Boeing 737-800, Boeing 787-8, Embraer 190.
What is the baggage allowance for Kenya Airways passengers?
Details on baggage allowances, restrictions, and related information can be found at Baggage Information.
Can I visit the Kenya Airways Mumbai Office for ticketing inquiries?
Yes, the Kenya Airways Mumbai Office is equipped to handle ticketing inquiries and assistance.
Is the Kenya Airways Mumbai Office easily accessible?
Yes, the Kenya Airways Mumbai Office is strategically located for easy accessibility, providing a hassle-free experience for visitors.
Kenya Airways Office Other Locations
- Kenya Airways Riyadh Office
- Kenya Airways Abidjan Office
- Kenya Airways Vancouver Office
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- Kenya Airways Hanoi Office
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- Kenya Airways Seychelles Office
- Kenya Airways Addis Ababa Office
- Kenya Airways Brussels Office
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- Kenya Airways Benin Office
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- Kenya Airways Lima Office
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